2014 Annual Session

April 25 - 29, 2014
New Orleans LA

About

22
Credits

Thanks for making the 2014 Annual Session a success!  We'll see you in San Francisco in 2015.

 

Exhibitor Information

 

Date:  

Registration

The event has ended

FAQs

When and where is the meeting being held?

  • April 25-29, 2014  - Ernest N. Morial Convention Center – New Orleans, LA
     

Will there be any post-programs for doctors?

  • No
     

What is the dress code for attendees?

  • Business Casual
     

When will Registration open?

  • Registration is scheduled to go live Friday, November 1, 2013 (online, fax, mail)
     

Where will Registration be located?

  • Ernest N. Morial Convention Center – Hall E, Level 1
     

When will Registration be open onsite?

  • Thursday, April 24
11 a.m. – 6 p.m.
  • Friday, April 25
7:30 a.m. – 7 p.m.
  • Saturday, April 26 – Monday, April 28
7 a.m. – 5 p.m.
  • Tuesday, April 29
7 a.m. – 12 p.m.
  • BADGE REPRINT FEE:  The AAO will allow one free re-print onsite, then $50 per re-print; only one re-print per day.  This applies to ALL – doctors, staff, spouse/guest, exhibitors.
     

Where can information on Housing be found?

  • Information will be available at www.aaoinfo.org
  • Housing opens November 1, 2013.
  • Leadership Hotel – Hilton New Orleans Riverside
     

Where will Practice Management be located?

  • Ernest N. Morial Convention Center – Level Two (2) & Level Three (3)
     

When will Practice Management be open?

  • Thursday, April 24
11 a.m. – 6 p.m.
  • Friday, April 25
8:30 a.m. – 5 p.m.
  • Saturday, April 26 – Monday, April 28
7 a.m. – 5 p.m.
  • Tuesday, April 29
7 a.m. – 4:15 p.m.
 

Where will the Information Center/Material Pick-Up be located?

  • Ernest N. Morial Convention Center
    • Lobby D, Level 1 (Information Center only)
    • Hall E, Level 1 (Information Center & Material Pick-Up)
       

When will Information Center/Material Pick-Up be open?

  Information Center/Material Pick-Up (Hall E, Level 1) Information Center
(Lobby D, Level 1)
  • Thursday, April 24
11 a.m. – 6 p.m. 12 p.m. – 5 p.m.
  • Friday, April 25
9 a.m. – 7 p.m. 8 a.m. – 3 p.m.
  • Saturday, April 26
7 a.m. – 5 p.m. 7 a.m. – 3 p.m.
  • Sunday, April 27 – Monday April 28
7 a.m. – 3 p.m. 7 a.m. – 5 p.m.
  • Tuesday, April 29
7 a.m. – 12 p.m. 7 a.m. – 4:15 p.m.
 

Where will the Exhibit Hall be located?

  • Ernest N. Morial Convention Center – Halls B-D
     

When will the Exhibit Hall be open?

  • Saturday, April 26 – Monday, April 28
  • 9:30 a.m. – 5 p.m.
  • Tuesday, April 29
  • 9:30 a.m. – 1:15 p.m.
  • Dedicated Exhibit Hours
  • 11 a.m. – 1:15 p.m. daily
 

Where will the Doctor Lectures be held?

  • Ernest N. Morial Convention Center – Ballroom A/B (level 2), Ballroom C (level 2), Rms. 243-245, 343-345 & 353-355
     

Where will the Staff Lectures / Featured Speakers Lectures be held?

  • Ernest N. Morial Convention Center – 208-210, 220-222, R02-R05, R06-R09
     

Where will the shuttles be picking-up/dropping-off?

  • Shuttles will run to/from the convention center and designated hotels that are not within walking distance.
     

When will the shuttles run?

  • Shuttle service will be limited Friday.
  • The shuttles will start running 7am and will run until 5:15pm, every 15-20 minutes, beginning on Saturday.
  • The full shuttle schedule will be available in the on-site pocket guide.
     

Where can I purchase additional event tickets?

  • Additional tickets can be added to existing registrations by using the online Registration Resource Center
  • Onsite, tickets can be purchased at Registration / Ticket Sales.
     

Where can information on Tours be found?

  • Information is available at  www.aaoinfo.org
  • Tickets can be purchased through our website prior to the meeting or onsite at the Tour booth located in the AAO Registration area
  • Tours will pick-up and drop-off from the convention center
     

Where can information on Camp AAO (child care) be found?

When and where is the Orthodontic Residents’ Reception being held?

  • Sunday, April 27, 2014  – 5 pm – 7pm – Generations Hall
     

When and where is the New Orthodontists/Residents Luncheon & Conference being held?

  • Sunday, April 27, 2014 – 12 pm – 3pm – Ernest N. Morial Convention Center
     

When and where is the International Reception being held?

  • Saturday, April 26, 2014 – 7 pm – 9 pm – Audubon Aquarium of the Americas
     

When and where are the Alumni Receptions being held?

  • Saturday, April 26, 2014 – 6:30 pm – 8 pm – Ernest N. Morial Convention Center
     

When and where will the Opening Ceremonies be held?

  • Saturday, April 26, 2014 – 4 pm – 6 pm -  Ernest N. Morial Convention Center – New Orleans Theater
  • Featured entertainment – Kenny Loggins
     

When and where will the Excellence in Orthodontics Luncheon be held?

  • Sunday, April 27,2014 – 12 pm – 2:15 pm – Ernest N. Morial Convention Center
  • Featured Speaker – Peyton Manning
     

When and where will the Gala be held?

  • Monday, April 28, 2014 – 7 pm – 10 pm  - Mardi Gras World
  • Entertainment – Bucktown All-Stars
     

Where can I find information about Oral Research, E-Posters and Table Clinics?

  • The information is available on the Annual Session page at www.aaoinfo.org
     

What is the deadline for Oral Research, E-Posters and Table Clinics submission?

  • The deadline to apply online for 2013 Oral Research, E-Poster or Table Clinics was Oct. 15, 2013
     

Where will the Charley Schultz Displays / Table Clinics be held?

  • Ernest N. Morial Convention Center
     

Where will the electronic Poster Boards be located?

  • Ernest N. Morial Convention Center – Lobby B
     

When and where will the ABO Case Displays be held?

  • Ernest N. Morial Convention Center – Rm. 226, Level 2
  • Saturday, April 26 – Monday, April 28
9a.m. – 5 p.m.
  • Tuesday, April 29
9a.m. – 12 p.m.
 

When and where will the CDABO Case Displays be held?

  • Ernest N. Morial Convention Center – Rm. 229, Level 2
  • Saturday, April 26 – Monday, April 28
9a.m. – 5 p.m.
  • Tuesday, April 29
9a.m. – 12 p.m.
 

Will there be a place to check e-mail?

  • There will be a cyber café to check e-mail – Ernest N. Morial Convention Center – Lobby E, Level 1
     

Will there be somewhere to manage CE credits?

  • CE can be managed through the AAO Mobile App.  For help, you can visit the AAO Website & AAO App Booth, located on level 3 of the convention center.
  • CE credits can also be managed, from home or office, at www.aaoinfo.org under the Continuing Education section.
     

Will there be food / beverages available?

  • There will be a food court located in the Exhibit Hall and various kiosks throughout the convention center.
     

To whom should Exhibitor questions be directed?

  • Prior to Annual Session, Exhibitor questions can be directed to DJ Haman at dhaman@aaortho.org or 314.993.1700 ext. 530
  • Onsite – Exhibitors can contact Freeman Decorating or DJ Haman
  • All Exhibitor information can be found in the Invitation to Exhibit at www.aaoinfo.org
     

What are the guidelines for Cancellations / Refunds?

  • Cancellations must be submitted in writing to Sarah Dvorak at sdvorak@aaortho.org or fax at 800.747.2513
  • Cancellation requests received after April 5, 2014 will be processed after Annual Session (beginning the week of May 5th)
     

Where will the 1st & 2nd House of Delegates be held, and when?

  • Hilton New Orleans Riverside – Grand Ballroom A/B
  • Friday, April 25
12 p.m. – 3 p.m.
  • Monday April 28
12 p.m. – 5:30 p.m.
 

Where will the Caucuses be held, and when?

  • Hilton New Orleans Riverside – Grand Salon C & D
  • Friday, April 25
7 a.m. – 11:45 a.m.
  • Monday April 28
7 a.m. – 12 p.m.
 

Where will the Reference Committee Hearings be held, and when?

  • Hilton New Orleans Riverside – Grand Salon A & B
  • Friday, April 25
3pm – 6pm

Doctors' Program

Sat | 7:30 AM - 9:00 AM

Rivergate Ballroom

1 CE Credit

Teresa Allen

Sessions:

Speakers:

Teresa Allen
Speaker Has Financial Interest

Description:

From the perspective of your orthodontic practice, client service is a demanding job. From the patient and family member side, visiting the orthodontist is often considered a necessary evil! Join customer service expert Teresa Allen as she helps you balance those opposing views by taking you on a wild ride through true stories of customer service close encounters that we all experience in our daily life. Teresa’s hope is that you will become like her, obsessed with learning lessons from those experiences to bring back to your orthodontic practice patient service. Teresa will lead us through an eye-opening calculation of the tremendous potential spin, positive or negative which results from every close encounter on the front lines with patients and family members. You won’t want to miss this presentation which will give you simple tools to bring the service in your practice to the next level. Every attendee will receive a copy of Teresa’s Common Sense Service book – a great resource to share with your staff!


Sat | 8:00 AM - 11:30 AM

Topic: Risk Management for Orthodontists

3 CE Credits

Vernon Krueger BS, DDS, LLM, JD | Terry R. Pracht MS, DDS | Elizabeth Franklin BA, MS

Sessions:

Speakers:

Vernon Krueger BS, DDS, LLM, JD
Terry R. Pracht MS, DDS
Elizabeth Franklin BA, MS

Description:

Orthodontists work hard to create beautiful smiles and give their patients healthy teeth. When a patient or parent is dissatisfied and makes a malpractice claim, it is disheartening and stressful. Attend this program to learn which areas of practice currently cause the most risk and how to make changes that will minimize exposure. This risk management program is sponsored by the AAO Council on Insurance and AAOIC (RRG). The speakers will be Dr. Terry Pracht, AAOIC CEO and past Claims Committee member; Mr. Vernon Kreuger, Esq. malpractice defense attorney, Dallas Texas; and Elizabeth Franklin, AAO Services Claims Manager, who specializes in handling orthodontic malpractice claims. AAOIC (RRG) insureds can earn a 10% Professional Liability premium discount by attending the entire event.


Learning Objectives:

- Learn to create excellent quality, detailed orthodontic records that will enhance patient care and provide maximum defense if a claim is made
- Learn how transfer patients increase exposure to complaints and claims, and how to minimize the risk
- Learn how to recognize and diffuse problem patient situations early

Sat | 8:00 AM - 9:30 AM

345

Topic: Point/Counterpoint: Extraction vs Nonextraction

1.5 CE Credits

John B. Whitley Jr.

Sessions:

Speakers:

John B. Whitley Jr.

Description:

This debate session will be lead by Dr.Jay Whitley and will include residents from these Graduate Orthodontic Programs: University of Alabama at Birmingham, Seton Hill University, Virginia Commonwealth University, West Virginia University


Sat | 9:35 AM - 11:05 AM

345

Topic: Featured Speaker Series

0 CE Credits

Kenneth Cooper BS, MD, MPH

Sessions:

Speakers:

Kenneth Cooper BS, MD, MPH

Description:

Due to the escalation in the cost of health care, which is now 16 percent of the gross domestic product (GDP), there is renewed interest in the prevention of disease—the practice of preventive medicine. Studies clearly show that it is cheaper and more effective to maintain good health than to regain it once it is lost. In order to at least control this problem, 21st century medicine is mandatory, which includes a comprehensive preventive medical exam -- “the best health and life insurance that you can buy” -- weight control, proper nutrition and supplementation, and adequate exercise.


Sat | 1:00 PM - 2:00 PM

Ballroom B

Topic: Technology for the Orthodontic Office

1 CE Credit

Aaron D. Molen DDS, MS

Sessions:

Speakers:

Aaron D. Molen DDS, MS
Visually Enhanced Lecture

Description:

Simply being 'paperless' is no longer sufficient. In our digital culture offices are being pushed to integrate new technologies at an exponential rate. Instead of being feared these new technologies should be embraced. Dr. Molen will discuss some of these new technologies and how they can be leveraged to move your practice forward. In addition Dr. Molen will share some of the tips and tricks he's picked up along the way so you can learn from his mistakes.


Learning Objectives:

- describe some of the latest orthodontic office technologies
- determine which of the technologies discussed would benefit their offices

Sat | 1:00 PM - 2:00 PM

Ballroom C

Topic: Asking the Expert

1 CE Credit

William R. Proffit DDS, MS, PhD

Sessions:

Speakers:

William R. Proffit DDS, MS, PhD

Description:

This presentation will provide answers to three questions, with a brief overview of the topic and a summary of the current evidence to support the answers: 1) Why is there a focus now on faster tooth movement? Is that really important? 2) Should orthodontists change the sequence of orthodontic-surgical treatment to doing the surgery first? 3) Has post-orthodontic management of third molars changed? If so, why?


Sat | 1:15 PM - 3:15 PM

221

0 CE Credits

Sessions:

Description:

Are you thinking about investing in a new practice management software system? Several practice management software manufacturers will each present the highlights of their system(s), to give a broad overview of what is available. The session will include a question and answer segment.


Sat | 2:00 PM - 3:00 PM

Ballroom B

Topic: Technology for the Orthodontic Office

1 CE Credit

Steven P. McEvoy BS, MS

Sessions:

Speakers:

Steven P. McEvoy BS, MS
Visually Enhanced Lecture

Description:

Many practices are starting to seriously look at whether using a Cloud-based Practice Management app would be beneficial.  But most aren’t clear about the issues they should be evaluating. This lecture will focus on those issues so that you can better understand the benefits and challenges of the Cloud.  Discussion topics will include: > What is ‘The Cloud’? > How can it benefit a Practice? > How can it save money? > Will it work with my equipment? After this session you should feel ready to go and evaluate the options for yourself. Bring your own questions along to discuss!


Learning Objectives:

- To better understand the premise of Cloud computing as it applies to an Orthodontic Practice
- To understand the benefits and challenges of utilizing a Cloud based Orthodontic Practice Management application
- To better understand the technical issues to consider with your own network if implementing a Cloud solution

Sat | 2:00 PM - 3:30 PM

Ballroom C

Topic: Edward H. Angle Lecture

1.5 CE Credits

James A. McNamara DDS, PhD

Sessions:

Speakers:

James A. McNamara DDS, PhD

Description:

Dr. McNamara has been an orthodontic resident, doctoral student, university professor, teacher and researcher, international lecturer, and private practitioner during his career.  His broad experience in both clinical and experimental arenas and his worldwide travels have provided him a unique opportunity to synthesize an approach to orthodontics and dentofacial orthopedics that not only is evidence-based but also is focused on the art of orthodontics.  His treatment protocols have evolved steadily since the 1970s.  In today’s clinical world, what works, what doesn’t work, and why?


Learning Objectives:

- Assess the contemporary use of rapid maxillary expansion and functional jaw orthopedics
- Recognize which orthodontic and orthopedic treatments have not withstood the test of time

Sun | 8:00 AM - 9:30 AM

Ballroom B

Topic: Jacob A. Salzmann Lecture

1.5 CE Credits

R.G. (Wick) Alexander DDS, MSD

Sessions:

Speakers:

R.G. (Wick) Alexander DDS, MSD

Description:

For the future of Orthodontics, a look into the PAST ... does our treatment stand the Test of Time? After reviewing over 50 research studies using Dr. Alexander’s long term records (the Room of Truth), certain factors emerge to give us guidance toward long term stability. Specific evidence regarding mandibular 1st molar angulation combined with long-accepted information on mandibular anterior teeth will provide clear treatment objectives to produce long term stability. Many long-term cases will demonstrate the results in a variety of malocclusions.


Learning Objectives:

- Apply the basic principles needed to produce high quality and stable orthodontic results
- Evaluate Treatment Sequence of Long-term patients

Sun | 8:00 AM - 9:30 AM

Hallroom A

1.5 CE Credits

John K. McGill CPA, MBA, JD | Charlene White BS

Sessions:

Speakers:

John K. McGill CPA, MBA, JD
Speaker Has Financial Interest
Charlene White BS

Description:

Mr. McGill will show you how to survive and prosper in the rapidly changing orthodontic practice environment. Discover how to attract more new patients and boost case acceptance rates. Also, you’ll learn how to increase practice efficiency and control practice overhead costs, including staffing.


Learning Objectives:

- Increase marketing effectiveness
- Boost case acceptance
- Reduce overhead to maximize profits

Description:

Charlene White will present an informative lecture that will teach you how to coach your team to meet the challenges of change.


Learning Objectives:

- Increase case acceptance, take charge of overhead costs and effectively market your practice
- Measure the results of your systems
- Measure your return on investment

Sun | 9:35 AM - 11:05 AM

345

Topic: Featured Speaker Series

0 CE Credits

Jeanne Robertson

Sessions:

Speakers:

Jeanne Robertson

Description:

In her positively hilarious style, 6' 2" Jeanne Robertson soars to new heights while discussing the differences between being funny and possessing a sense of humor, learning to laugh at yourself and accepting things that can't be changed. You will hold your sides and wipe tears of laughter from your eyes as Jeanne relates original stories based on her life experiences.


Sun | 9:35 AM - 11:05 AM

Ballroom B

Topic: John Valentine Mershon Lecture

1.5 CE Credits

Patrick K. Turley DDS, MSD, MEd

Sessions:

Speakers:

Patrick K. Turley DDS, MSD, MEd

Description:

One of the most significant changes in early orthodontic treatment over recent decades has involved management of the Class III malocclusion. Facemask therapy has supplanted chin cup and other orthopedic/orthodontic methods as the most common and predictable early treatment procedure. This lecture will address how facemask therapy works, the benefits of palatal expansion, optimal treatment timing, what happens following phase I therapy , and the long term benefits of early treatment. Since successful orthopedic treatment requires excellent cooperation and optimal treatment timing, some patients however, may still require other forms of intervention. The use of TAD’s and miniplates for older patients will be discussed.


Learning Objectives:

- describe the mechanism by which the facemask corrects a Class III malocclusion
- determine the effectiveness of facemask therapy at different ages
- discuss the benefits of palatal expansion in early Class III treatment

Mon | 8:00 AM - 9:30 AM

353

Topic: Affordable Care Act

1.5 CE Credits

Eugenia Edwards BA | John Jonas BA, JD

Sessions:

Speakers:

Eugenia Edwards BA
John Jonas BA, JD

Description:

This presentation will focus on the impact of the Affordable Care Act on orthodontists, their practices and their patients. Issues to be addressed will include: > ACA 101: What is the basic structure of the ACA? > How is the ACA been modified by the Obama Administration through regulation? > What is the impact of the ACA on orthodontists as providers, consumers and small businesses? > What’s in it for patients? > What are the differences in coverage and availability to ACA beneficiaries depending on whether they are Medicaid eligible or premium subsidy eligible? > How does coverage and payment vary across states? > To what extent based on early evidence have the goals of expanded coverage and lower costs been achieved? > What impact has the ACA had on the existing employer market? > What evidence has there been of physician shortages and where have they appeared? > What policies have been successful in actually getting younger healthier individuals to sign up for insurance?


Learning Objectives:

- Evaluate health care reform and the policies that have the greatest impact on orthodontists, their practices and their patients
- Evaluate health policy objectives of the ACA and whether they are actually being achieved in practice
- Recognize what options consumers have in health care exchanges and whether they might be better off purchasing policies outside of the exchange

Mon | 8:00 AM - 9:00 AM

Ballroom B

Topic: IDEA Symposium: Interdisciplinary Esthetic Advances

1 CE Credit

E. Patrick Allen DDS, PhD

Sessions:

Speakers:

E. Patrick Allen DDS, PhD

Description:

Soft tissue grafting has progressed from the original free gingival graft with an open recipient site preparation to the current use of allografts with a minimally invasive site preparation.  Vertical incisions have been virtually eliminated and surface incisions are rarely necessary.  This presentation will review the evolution of soft tissue grafting procedures and focus on the surgical protocol and indications for the current minimally invasive grafting method.


Learning Objectives:

- Outline the evolution of soft tissue grafting
- Describe the benefits of minimally invasive grafting techniques
- List the indications for soft tissue grafting  

Mon | 9:00 AM - 10:00 AM

Ballroom B

Topic: IDEA Symposium: Interdisciplinary Esthetic Advances

1 CE Credit

Robert R. Winter DDS, MSD

Sessions:

Speakers:

Robert R. Winter DDS, MSD

Description:

If you are a restorative dentist and a patient presents with gingival recession, the most common treatment is a Class V restoration. This may be appropriate; however, a comprehensive diagnosis and treatment plan may indicate that periodontal procedures may be more appropriate or necessary. In addition, orthodontic treatment may significantly improve the functional or esthetic outcome of the case. Often the treatment plan should involve multiple disciplines in an integrated approach. In many situations, sequencing or phasing treatment can affect the long-term success of the case.


Learning Objectives:

- Diagnose and treatment plan when to graft, restore, or graft and restore cervical lesions
- Recognize when orthodontic treatment is indicated to enhance treatment outcomes
- Recognize when and how to treat cervical lesions from a restorative perspective

Mon | 9:35 AM - 11:05 AM

345

Topic: Featured Speaker Series

1.5 CE Credits

Bruce Christopher

Sessions:

Speakers:

Bruce Christopher

Description:

How to communicate effectively with the opposite sex at work and home .... At the heart of any practice is relationships between team members, patients, and doctors. It is no doubt that communication runs your office! Bruce will take a look at how men and women think, speak and make decisions differently. He will increase your "Practice Savvy" and make you more effective when communicating, motivating, managing, or presenting to the opposite sex. You can revitalize office performance and enhance morale by putting into practice the strategies he outlines. You will laugh 'til you cry, and learn 'til you change!


Learning Objectives:

- Explore how men and women think, speak and decide differently
- Apply strategies for increasing communication effectiveness and success
- Maximize the inherent strengths of both men and women to empower the practice

Mon | 10:00 AM - 11:00 AM

Ballroom B

Topic: IDEA Symposium: Interdisciplinary Esthetic Advances

1 CE Credit

Richard D. Roblee DDS, MS

Sessions:

Speakers:

Richard D. Roblee DDS, MS
Speaker Has Financial Interest

Description:

Some of the most challenging dilemmas are those that fall into a gray zone between traditional therapies. The complexities of diagnosing these problems, coupled with the lack of optimal treatment options, often lead to inappropriate treatment and disappointing compromises.  Orthodontic approaches will be presented to enhance the treatment of these complex issues.  It will focus on a time-proven interdisciplinary treatment philosophy and integrate exciting advances, such as surgically facilitated orthodontic therapy and intraoral skeletal anchorage to more predictably manage esthetic dilemmas


Learning Objectives:

- Recognize that solutions to esthetic restorative dilemmas frequently fall into a “gray zone” between the different disciplines
- Estimate that an interdisciplinary approach is needed to properly diagnose and treatment plan these problems
- Analyze recent advances that now enable the interdisciplinary team to more predictably treat these problems

Mon | 11:00 AM - 11:15 AM

Ballroom B

Topic: IDEA Symposium: Interdisciplinary Esthetic Advances

0 CE Credits

Sessions:

Description:

A Question and Answer session with the IDEA Symposium: Interdisciplinary Esthetic Advances morning speakers


Mon | 1:00 PM - 2:00 PM

353

Topic: The Science of Orthodontics in the 21st Century

1 CE Credit

Rolf G. Behrents DDS, MS, PhD, PhD(Hon)

Sessions:

Speakers:

Rolf G. Behrents DDS, MS, PhD, PhD(Hon)

Description:

While the vast majority of contemporary orthodontic treatments are well guided by current knowledge and principles, our future as a specialty depends to a great extent on additional scrutiny of our present state, and research and discovery that is yet to come.  This presentation will describe the condition of our condition by exploring the foundation, safety, and qualities of some of the materials and techniques in use today from the conflicted views of those who espouse harsh truth or half truth, ideologues, quacks, fear mongers, wishful thinkers, and purveyors of goods and services.


Learning Objectives:

- Evaluate the quality of the science utilized in orthodontics
- Determine the efficacy of some techniques used in orthodontics

Mon | 1:00 PM - 2:00 PM

Ballroom B

Topic: IDEA Symposium: Interdisciplinary Esthetic Advances

1 CE Credit

Harald O. Heymann DDS, MEd

Sessions:

Speakers:

Harald O. Heymann DDS, MEd

Description:

This presentation will provide a provocative and controversial look at the topic of non-carious cervical lesions, concentrating on the concept of abfractions. Studies have shown that teeth experience flexural deformation during parafunction.  This presentation will critically examine the effects of tooth flexural biodynamics as well as other contributing co-variables in the complex etiology of non-carious cervical lesions. Do abfractions really exist?  Can proper ortho treatment help? You decide.


Learning Objectives:

- Identify the etiologic factors and their relative importance to NCCLs, including abrasion, erosion and tooth flexure
- Describe the biomechanical phenomena and pre-disposing factors involved in tooth flexure causing NCCLs
- Relate the various treatment approaches including orthodontic, restorative and periodontal options

Mon | 2:00 PM - 3:00 PM

Ballroom B

Topic: IDEA Symposium: Interdisciplinary Esthetic Advances

1 CE Credit

James Janakievski DDS, MSD

Sessions:

Speakers:

James Janakievski DDS, MSD

Description:

Both our growing and adult orthodontic patients can present with short clinical crowns. Treatment is dependent on proper diagnosis and sequencing of care. It is important for the orthodontist to understand the 3 possible diagnoses for the short clinical crown and how an integrated approach to therapy can help to optimize the final aesthetic outcome. This presentation will review the sequencing of periodontal surgery with orthodontic and restorative treatment through an interdisciplinary approach.


Learning Objectives:

- Recognize the three diagnoses for the short clinical crown
- Relate the advantages of proper treatment sequencing with periodontal surgery
- Evaluate the criteria for establishing desired tooth proportion for the ortho-restorative patient

Mon | 3:00 PM - 4:00 PM

Ballroom B

Topic: IDEA Symposium: Interdisciplinary Esthetic Advances

1 CE Credit

Dan Grauer DDS, PhD | Gavin Heymann DDS, MS

Sessions:

Speakers:

Dan Grauer DDS, PhD
Gavin Heymann DDS, MS

Description:

A team approach to dentistry requires that every member of the team be aware of the possibilities and limitations of treatment provided by each specialty. The increased demand for orthodontic treatment among adults brings new challenges into the orthodontic office. Establishment of optimum occlusion in adults requires modification of traditional orthodontic procedures. The presence of non-enamel surfaces involves changes in routine protocols. This presentation will tie together topics from various disciplines making them relevant to the orthodontist.


Learning Objectives:

- Review customized approach to enhance precision in orthodontics
- Determine the best protocol for orthodontic bonding to non-enamel surfaces
- Evaluate interdisciplinary concepts to sequence treatment planning

Mon | 4:00 PM - 4:15 PM

Ballroom B

Topic: IDEA Symposium: Interdisciplinary Esthetic Advances

0 CE Credits

Sessions:

Description:

A Question and Answer session with the IDEA Symposium: Interdisciplinary Esthetic Advances afternoon speakers


Doctors' Program At-A-Glance

Staff Program

Fri | 1:00 PM - 2:30 PM

202

0 CE Credits

Sessions:

Description:

Do you want to learn to optimize the use of OrthoTrac in your practice using new features and time-saving shortcuts in practice management and imaging?  This hands-on classroom session will share tips on set up, customizing screens, reporting and security for HIPIAA.  We will also discuss how to WOW patients with their images.  Learn how to “morph” images, like the consultants, to show treatment projections.  We will show how to tailor preferences, add audio and video to a patient’s image chart.   The track will also cover right-click advanced features in imaging.


Fri | 1:00 PM - 2:00 PM

205

0 CE Credits

Sessions:

Description:

We will outline the new features that have been added to Cloud9Ortho and how those features will benefit your practice. This will include discussions of our own internal communications techniques as well as interfaces to external sources such as OrthoSesame, TeleVox, OrthoBanc, DemandForce and others.


Fri | 1:00 PM - 2:00 PM

207

0 CE Credits

Sessions:

Description:

This session will provide an in-depth discussion on techniques for orthodontic clinical photography. Included will be an interactive presentation on photography technique and technology, followed by hands-on sessions with our team of photography experts. Bring your own camera to get specific tips and instruction that will help to optimize your digital images and minimize patient chair time.  Take the mystery out of digital imaging; improve the efficiency of your processes, and MAXIMIZE the consistency and quality of your images!


Fri | 1:00 PM - 2:00 PM

214

0 CE Credits

Sessions:

Description:

a. Keeping your referral base current b. Reports keyed on referrals c. Using OrthoMapIt to make decisions d. Email blasts – contest, informational, etc c. Oral Hygiene recall system – referral handshake d. Tools for after exam follow up e. Using Patient Picture Gallery-before/after pictures f. Special Marketing Center to record referral interaction g. Recording rewards programs points h. Special To Do lists / tickler reminders


Fri | 1:00 PM - 2:00 PM

215

0 CE Credits

Sessions:

Description:

This session will address what HIPAA requires of your practice management system and your practice. Jim and Charla are both HIPAA experts. Jim has recently acquired several HIPAA certifications and has been very involved with how these requirements affect both your practice and your practice management system. Charla is Oasys’ HIPAA compliance officer and also holds several HIPAA certifications along with years of experience with medical practice management software. They will also speak to the importance of EHR certification and the benefits to your practice. Oasys is currently in the process of obtaining EHR certification.


Fri | 1:00 PM - 2:00 PM

224

0 CE Credits

Sessions:

Description:

Come check out the latest enhancements to Ortho2’s cloud based Edge system, including mobile apps, patient rewards, and lots of new features. Enhancements are continuously being added to Edge. Sit in on this informative class to see the features you may have missed, or aren’t using to the full potential. In addition, we’ll preview the enhancements coming up in future releases.


Fri | 1:00 PM - 2:00 PM

231

0 CE Credits

Sessions:

Description:

Learn about OrthoPro's powerful and flexible tools that allows you to intuitively manage your practice.


Fri | 1:00 PM - 2:00 PM

236

0 CE Credits

Sessions:

Description:

How modern computing can tell you how your practice can be more profitable.


Fri | 2:00 PM - 3:00 PM

205

0 CE Credits

Sessions:

Description:

We will demonstrate effective imaging techniques - how to take the photos, import them into the system, and include them in letters and documents. This will include 2D and 3D images as well as cephalometrics.


Fri | 2:00 PM - 3:00 PM

207

0 CE Credits

Sessions:

Description:

This session will give an overview of all the cool things the Dolphin development teams having been working on this past year, and also give a peek at what’s in store for the future. Come see what’s new in the Dolphin Imaging, Management, Aquarium, Dolphin Mobile, Dolphin Cloud, AnywhereDolphin and even the Dolphin Service Club.


Fri | 2:00 PM - 3:00 PM

214

0 CE Credits

Sessions:

Description:

a. Recall system (email, labels, post cards, lists) b. Keeping patient treatment status current c. Automating treatment status input d. No Show lists / Will Call lists e. Reports to find 'lost' patients f. Message Center – communication


Fri | 2:00 PM - 3:00 PM

215

0 CE Credits

Sessions:

Description:

In the world of business, efficiency can be defined as the ability to produce a desired effect or product with minimal effort, expense, or waste. Efficiency is an important factor in determining the productivity in a practice. The Oasys Workflow module is very efficient. We will share tips and tricks for utilizing the aspects of Oasys that will allow every team member to perform their tasks efficiently with Workflows, and how to use ”if-then” logic. This class will cover configuration and customization of your workflows to achieve this efficiency. We will also discuss how our workflow technology integrates with every module in Oasys and any other windows based program and/or the internet.


Fri | 2:00 PM - 3:00 PM

224

0 CE Credits

Sessions:

Description:

This crash course is designed to help newer users get more comfortable using Edge’s core functions. We will review topics such as the Dashboard, patient information, financial systems, reporting, letters, workflows, Online Forms, Scheduler, Treatment Hub, Patient Tracker, Edge Reminders, Edge Animations, and more.


Fri | 2:00 PM - 3:00 PM

231

0 CE Credits

Sessions:

Description:

Fast, visual and simple. OrthoPro allows for quick and complete entry of your clinical data. The seamless integration of the IPad not only allows for chair side access, but gives you access to the information you need wherever you are.


Fri | 2:00 PM - 3:00 PM

236

0 CE Credits

Sessions:

Fri | 2:30 PM - 4:00 PM

202

0 CE Credits

Sessions:

Description:

Do you want to learn to optimize the use of OrthoTrac in your practice using new features and time-saving shortcuts in practice management and imaging?  This hands-on classroom session will share tips on set up, customizing screens, reporting and security for HIPIAA.  We will also discuss how to WOW patients with their images.  Learn how to “morph” images, like the consultants, to show treatment projections.  We will show how to tailor preferences, add audio and video to a patient’s image chart.   The track will also cover right-click advanced features in imaging.


Fri | 3:00 PM - 4:00 PM

205

0 CE Credits

Sessions:

Description:

This session will include a discussion of the use of social media and alternative methods to attract new patients followed by tools you can use to make sure that they don't "fall through the cracks." We will cover tools that you can use to measure the effectiveness of your methods and your staff.


Fri | 3:00 PM - 5:00 PM

207

0 CE Credits

Sessions:

Description:

This session will be staffed with Dolphin trainers and technicians eager to provide one-on-one hands-on training on the Dolphin products and programs. We’ll have computer stations setup and loaded with all the latest Dolphin software. Bring your questions and let us help you get the most out of your Dolphin software.


Fri | 3:00 PM - 4:00 PM

214

0 CE Credits

Sessions:

Description:

a. Setting up perfect treatment card options b. Daily use of treatment card entries c. Instant email or letter generation to dentist for procedure requests d. Visual Assessment – the PERFECT customized diagnostic/treatment plan tool! e. Patient Picture Gallery – cropping tools, x-rays, scanners, cameras f. Automatic progress reminders and quick/easy generation, to patient or referral g. Scheduling shortcuts – making it easier to accomplish tasks h. OrthoMinder – email and/or text message patient reminders


Fri | 3:00 PM - 4:00 PM

215

0 CE Credits

Sessions:

Description:

This session will consist of an overview of the advantages of the Oasys Cloud2U and Oasys Crossfire G7 software. Jim will also compare the two technologies used to deploy Oasys. Topics will include demonstrations of the various modules of Oasys and the differences of running in a cloud environment versus a client server implementation. We will also speak to the issue of portability between platforms.


Fri | 3:00 PM - 4:00 PM

224

0 CE Credits

Sessions:

Description:

Explore how Edge Imaging and Premier Imaging can make case presentation a breeze with unique functionality and ease-of-use. Then dive deeper into the programs and learn how to morph images to show patients what final treatment can look like. Then, at  the end of treatment, morph between timepoints to show the actual progress. We’ll cover this and many more features, including cephalometric analysis, our Orchestrate integration and how to send your images to Edge Animations.


Fri | 3:00 PM - 4:00 PM

231

0 CE Credits

Sessions:

Description:

Learn about OrthoPro's powerful and flexible tools that allows you to intuitively manage your practice.


Fri | 3:00 PM - 4:00 PM

236

0 CE Credits

Sessions:

Description:

How modern computing can tell you how your practice can be more profitable.


Fri | 4:00 PM - 5:00 PM

202

0 CE Credits

Sessions:

Description:

Many practices now utilize cone-beam CT imaging technology, however there remains a learning curve ahead on how to optimize this technology for more accurate diagnoses, treatment planning, and workflow. This hands-on classroom session presents and demonstrates effective understanding, usage, and reporting on 3D datasets. Join us to learn how to best navigate, visualize, and present your high definition orthodontic images!


Fri | 4:00 PM - 5:00 PM

205

0 CE Credits

Sessions:

Description:

Just as your patients are your best referral sources, so are our customers. In this session, we will explain how we are different and how you can help us explain that to your colleagues. We will have several Users talk about their own experiences and how Cloud9Ortho has made a difference in their practice.


Fri | 4:00 PM - 5:00 PM

214

0 CE Credits

Sessions:

Description:

a. Practice Monitor – how to interpret it b. Good bookkeeping skills are a must! c. Month End process and verifying you are in balance d. Patient Auto payment options; setting up & ACH verses CC e. Collection tools f. What to do before selling your practice g. Many reports and how to read them; when to print and use them


Fri | 4:00 PM - 5:00 PM

215

0 CE Credits

Sessions:

Description:

This session will show the unbelievable power and functionality of these modules. Interactive Reports are much, much more than just reports; they interact with our comprehensive tasking system, our collection system, and many other Oasys modules. Jim will show you how to work a report and then save the partially worked report, query the results of a report by using our hundreds of filters and generate documents, e-mails and text messages from reports. You must attend this session to truly understand the power of Oasys Business Intelligence


Fri | 4:00 PM - 5:00 PM

224

0 CE Credits

Sessions:

Description:

Communicating with patients and with peers is essential to any practice, and Edge helps you do just that. From the moment the patients check in, through the appointment, and follow up afterwards, keep in contact through e-mails, text messages, online access, Edge Animations, and more. Your Edge system gives you many ways to build stronger relationships through communication. Learn all of the ways Edge helps you keep in touch with patients, responsible parties, and other professionals in this course.


Fri | 4:00 PM - 5:00 PM

231

0 CE Credits

Sessions:

Description:

Fast, visual and simple. OrthoPro allows for quick and complete entry of your clinical data. The seamless integration of the IPad not only allows for chair side access, but gives you access to the information you need wherever you are.


Fri | 4:00 PM - 5:00 PM

236

0 CE Credits

Sessions:

Description:

How modern computing can tell you how your practice can be more profitable.


Sat | 8:00 AM - 9:30 AM

209

1.5 CE Credits

Rita Bauer

Sessions:

Speakers:

Rita Bauer

Description:

Every Orthodontic practice requires clinically correct photographs for treatment planning, patient records and patient galleries, but they also need a steady supply of “Fun” pictures that will make your website and social media posts a hit with your patients.


Learning Objectives:

- Identify the proper techniques for standardized clinical photographs
- Utilize dental photography accessories for maximum efficiency
- Recognize opportunities to incorporate public relations photographs into the daily routine and prepare effective education and marketing material of your own patients

Sat | 8:00 AM - 9:30 AM

221

1.5 CE Credits

James E. Paschal DMD, MS

Sessions:

Speakers:

James E. Paschal DMD, MS

Description:

Our profession is changing! Economic and demographic pressures are threatening the traditional practice of Orthodontics and Dentistry as a whole. This lecture will focus on the business state of orthodontics as it exists in 2014. It will define many of the changes that are affecting your practices today and arm you with information that you can utilize to set your practice apart as an AAO member and hopefully minimize the negative effects these changes will have on your practice in the future.


Learning Objectives:

- Implement marketing strategies that the AAO can help you utilize
- Change demographics affecting orthodontics
- How to help your Orthodontic Practice grow in the future

Sat | 8:00 AM - 9:30 AM

R-05

1.5 CE Credits

Char Eash

Sessions:

Speakers:

Char Eash
Speaker Has Financial Interest

Description:

The Orthodontic job designs define and brand the practice from the very first encounter with the patient to the final dismissal from retention. This course will present the systems that grow the practice and create profitability from each job design. The power of the team working together as a unit will build the network. This course will connect the dots of how every team member depends upon each other to achieve the common goal!


Learning Objectives:

- Facilitate the talent within the team to serve the patient at the highest level
- Define tasks that enable the team to work together most efficiently while being most productive

Sat | 8:00 AM - 9:30 AM

R-06

1.5 CE Credits

Lisa A. Alvetro DDS, MSD

Sessions:

Speakers:

Lisa A. Alvetro DDS, MSD

Description:

Forsus is a predictable and reliable appliance for the correction of Class II malocclusions. It can be incorporated into any orthodontic practice's treatment systems. Following this course staff will be confident in the use of the Forsus appliance in the clinic.


Learning Objectives:

- provide enhanced patient comfort
- comprehend strategies to enhance treatment results
- identify common Forsus challenges and their solutions

Sat | 9:35 AM - 11:05 AM

345

Topic: Featured Speaker Series

0 CE Credits

Kenneth Cooper BS, MD, MPH

Sessions:

Speakers:

Kenneth Cooper BS, MD, MPH

Description:

Due to the escalation in the cost of health care, which is now 16 percent of the gross domestic product (GDP), there is renewed interest in the prevention of disease—the practice of preventive medicine. Studies clearly show that it is cheaper and more effective to maintain good health than to regain it once it is lost. In order to at least control this problem, 21st century medicine is mandatory, which includes a comprehensive preventive medical exam -- “the best health and life insurance that you can buy” -- weight control, proper nutrition and supplementation, and adequate exercise.


Sat | 9:45 AM - 11:15 AM

209

1.5 CE Credits

Lynne C. Fales

Sessions:

Speakers:

Lynne C. Fales
Speaker Has Financial Interest

Description:

Lynne will present an interactive learning session about the importance of inventory in your practice. Bring your Smart phones and tablets for instant poll results and real-time online questions. This interactive “Price Is Right” session on inventory control will review best ordering and inventory practices to help ensure your price is right.


Learning Objectives:

- Receive tips and tricks to save time, money and gain insight into what others are spending for their supplies
- Create efficient ordering systems
- Maximize technology to the practice advantage Analyze data to decrease overhead

Sat | 9:45 AM - 11:15 AM

R-05

1.5 CE Credits

Eric J. Ploumis DMD, JD

Sessions:

Speakers:

Eric J. Ploumis DMD, JD

Description:

Dr. Ploumis will explore issues that impact on fee collection efforts from legal, practical, and ethical perspectives. The legal nuances associated with fee collections and the process for terminating nonpaying patients from your practice will be discussed. This lecture designed to make orthodontic staff aware of the legal, practical and ethical issues that surround efforts to collect delinquent accounts.


Learning Objectives:

- Review federal laws and guidelines as they relate to debt collection
- Relate when and how it is appropriate to dismiss a patient for non-payment
- Evaluate the ethical issues that impact on fee-collection efforts

Sat | 9:45 AM - 11:15 AM

R-06

1.5 CE Credits

Charlene White RDH

Sessions:

Speakers:

Charlene White RDH
Speaker Has Financial Interest

Description:

In this lecture Charlene will present a solid plan for growth during the good times and how to avoid the pitfalls of a bad economy, change in circumstances, and changing times. She will help you prepare yourself, your team, and your practice to set and meet your goals and ways to safe guard against panic in tough times!


Learning Objectives:

- Rate yourself as a leader and determine the strength of your external and internal teams of experts
- Analyze the power of your internal systems including technology in your practice
- Assess your new patient process and determine how your patient/parent base rate you and your practice

Sat | 1:00 PM - 2:00 PM

Ballroom B

Topic: Technology for the Orthodontic Office

1 CE Credit

Aaron D. Molen DDS, MS

Sessions:

Speakers:

Aaron D. Molen DDS, MS
Visually Enhanced Lecture

Description:

Simply being 'paperless' is no longer sufficient. In our digital culture offices are being pushed to integrate new technologies at an exponential rate. Instead of being feared these new technologies should be embraced. Dr. Molen will discuss some of these new technologies and how they can be leveraged to move your practice forward. In addition Dr. Molen will share some of the tips and tricks he's picked up along the way so you can learn from his mistakes.


Learning Objectives:

- describe some of the latest orthodontic office technologies
- determine which of the technologies discussed would benefit their offices

Sat | 1:15 PM - 2:45 PM

209

1.5 CE Credits

Karen K. Gregory RN

Sessions:

Speakers:

Karen K. Gregory RN
Speaker Has Financial Interest

Description:

It seems around every turn there is another regulation with which your office must comply. Protection of patient information is critical to the ongoing success of your practice and while the HIPAA regulations may seem overwhelming, the truth is you CAN be successful in your compliance efforts. Understanding the revised definition of breach, the expanded role of Business Associates, the restriction your practice is required to accept, and certain marketing requirements is crucial to protect the reputation and financial stability of your practice. Given the updated regulations that became enforceable in September 2013, this will be important information for your office.


Learning Objectives:

- Define breach and post event risk analysis guidance
- Recall the expanded definition of Business Associates and their sub-contractors
- Discuss requirements of a compliant Business Associate Contract

Sat | 1:15 PM - 3:15 PM

218

2 CE Credits

Douglas Depew DMD, MS, PC

Sessions:

Speakers:

Douglas Depew DMD, MS, PC

Description:

Practical applications of wire bending in the clinical adjustments of orthodontic appliances: Join Dr. Depew for this upbeat hands-on course while you develop a better understanding of the rationale and clinical applications of orthodontic mechanics. This class will focus on different bends that clinical assistants or lab technicians may be required to make, or at least recognize, in orthodontic arch wires and large diameter wires for adjustment of retainers, lip bumpers and headgears. Hands-on wire bending exercises will be featured as well as a comprehensive introduction to the practice and principles of orthodontic appliance adjustments. EACH PARTICIPANT MUST BRING THEIR OWN WIRE BENDING PLIERS: A 3-prong plier (#344) and a Bird Beak Plier (#139).


Learning Objectives:

- Define the use of different instruments involved in bending wires
- Demonstrate handling of wires and how to make typical bends for fabricating and adjusting many types of appliances
- Demonstrate making different types of bends in orthodontic arch wires and learn their purposes

Sat | 1:15 PM - 3:15 PM

221

0 CE Credits

Sessions:

Description:

Are you thinking about investing in a new practice management software system? Several practice management software manufacturers will each present the highlights of their system(s), to give a broad overview of what is available. The session will include a question and answer segment.


Sat | 1:15 PM - 2:45 PM

R-05

1.5 CE Credits

Jackie Dorst BS, RDH

Sessions:

Speakers:

Jackie Dorst BS, RDH
Speaker Has Financial Interest

Description:

Jackie will present the latest techniques and products for effective and efficient infection control and instrument sterilization, which are challenging for fast-paced orthodontic practices.  Orthodontic teams sterilize 400 to 800 instruments every day!  It is important that the orthodontic team understand sterilization and IC protocols for patient protection and compliance.  Attendees will learn the latest techniques and products for orthodontic IC and sterilization excellence.


Learning Objectives:

- List the five steps for orthodontic instrument sterilization
- Perform correct fomite decontamination and disinfection
- Demonstrate correct placement for a biological monitor in a sterilizer

Sat | 1:15 PM - 3:15 PM

R-06

2 CE Credits

Suzanne Boswell | Rosemary Bray

Sessions:

Speakers:

Suzanne Boswell
Rosemary Bray

Description:

How well do you handle relationships in your office? Is your communication style DUAL or it is DUEL? Are you effectively managing the TWO types of relationships that are so vital to your own practice? Do you focus on developing relationships with patients at the expense of nurturing relationships with team members or is there a solid balance?  In this highly interactive session, you will gain valuable insights you can easily implement and will benefit from hearing two experts in the areas of relationships and communications with a combined business experience of 88 years. Team members will learn how to present the practice most positively to patients, and keys to maintaining positive, constructive relationships with patients, peers, doctors AND with each other.


Learning Objectives:

- Assess how your tone of voice and word choice make a huge difference
- Illustrate what your body language and nonverbal communication are saying
- Measure the importance of every communication with patients and each other toward team/patient harmony

Sat | 2:00 PM - 3:00 PM

Ballroom B

Topic: Technology for the Orthodontic Office

1 CE Credit

Steven P. McEvoy BS, MS

Sessions:

Speakers:

Steven P. McEvoy BS, MS
Visually Enhanced Lecture

Description:

Many practices are starting to seriously look at whether using a Cloud-based Practice Management app would be beneficial.  But most aren’t clear about the issues they should be evaluating. This lecture will focus on those issues so that you can better understand the benefits and challenges of the Cloud.  Discussion topics will include: > What is ‘The Cloud’? > How can it benefit a Practice? > How can it save money? > Will it work with my equipment? After this session you should feel ready to go and evaluate the options for yourself. Bring your own questions along to discuss!


Learning Objectives:

- To better understand the premise of Cloud computing as it applies to an Orthodontic Practice
- To understand the benefits and challenges of utilizing a Cloud based Orthodontic Practice Management application
- To better understand the technical issues to consider with your own network if implementing a Cloud solution

Sun | 8:00 AM - 9:30 AM

209

1.5 CE Credits

Elizabeth Franklin BA, MA

Sessions:

Speakers:

Elizabeth Franklin BA, MA

Description:

This lecture, sponsored by the AAO Council on Insurance and the AAO Insurance Company, will discuss the development of malpractice claims from the viewpoint of the orthodontic staff. Staff has significant involvement with the patients and treatment, including communication with patients, documentation of records, obtaining critical dental histories, and performing clinical procedures. By summarizing real malpractice claims and regulatory complaints, Ms. Franklin will discuss staff behavior and practice activity that can minimize or preclude the development of a malpractice claim. Questions about the program material or any office problems are encouraged.


Sun | 8:00 AM - 11:00 AM

211

3 CE Credits

Rita Bauer

Sessions:

Speakers:

Rita Bauer

Description:

Patient photography is only a useful and effective tool if you can get consistent, reliable results with minimum time and effort.  Bring your camera, your retractors and mirrors, learn the correct exposure settings and get well exposed pictures every time you press that shutter and at the same time learn some tips and tricks that will improve your techniques and make you feel confident when photographing your patients. ATTENDEES SHOULD BRING THEIR OWN CAMERA, RETRACTORS AND MIRRORS.


Learning Objectives:

- Determine the correct exposure calibration for consistently well exposed images for your dental camera
- Identify techniques and patient positioning for standardized clinical photography

Sun | 8:00 AM - 9:30 AM

221

1.5 CE Credits

Jackie Dorst BS, RDH

Sessions:

Speakers:

Jackie Dorst BS, RDH
Speaker Has Financial Interest

Description:

Jackie's approach to OSHA inspires and educates the entire orthodontic team for safety.  This lecture reviews all the basic safety topics: PPE, IC, chemical safety, fire and emergency safety, radiation safety, laser safety and post exposure protocol.  Attendees will learn about the new OSHA-required GHS for classifying and labeling chemicals and training on the new SDS and pictograms.  Attendees will receive a helpful OSHA Checklist with websites for OSHA forms and training resources to take back to the office. .


Learning Objectives:

- Describe the hazard associated with each pictogram
- Identify four hazard signs
- Demonstrate proper donning and removal of PPE

Sun | 8:00 AM - 9:30 AM

242

1.5 CE Credits

Nathan Briner

Sessions:

Speakers:

Nathan Briner

Description:

Bring the body back to its natural alignment by finding and addressing muscle imbalances using self-massage techniques, exploring range of motion, re-firing muscles, and various gentle stretching modalities. The techniques also address common aches and pains and are easily reproduced at home.


Sun | 8:00 AM - 9:30 AM

242

1.5 CE Credits

Nathan Briner

Sessions:

Speakers:

Nathan Briner

Description:

Bring the body back to its natural alignment by finding and addressing muscle imbalances using self-massage techniques, exploring range of motion, re-firing muscles, and various gentle stretching modalities. The techniques also address common aches and pains and are easily reproduced at home.


Sun | 8:00 AM - 9:30 AM

R-05

1.5 CE Credits

Lori Garland Parker BS, MA

Sessions:

Speakers:

Lori Garland Parker BS, MA
Speaker Has Financial Interest

Description:

Whether you are driving to a new store or heading to an unfamiliar restaurant in the Big Easy for dinner, having a GPS is helpful, right? Although your GPS can guide you to your destination, the address needs to be inputted correctly to get you to the right place. In the orthodontic office, the same concept applies. When all team members put the right information into the right place in the treatment chart, you will have a clear understanding of the patient's treatment and how to “chart your course” to your destination of clear, consistent documentation and on-time treatment. Lori will also share other clinical tips to finish patients by their estimated completion date by reducing emergencies.


Learning Objectives:

- Demonstrate how to utilize practical documentation systems to avoid miscommunication
- Utilize the amnesia test
- Implement time saving hints for charting

Sun | 8:00 AM - 9:30 AM

R-06

1.5 CE Credits

LeeAnn Peniche

Sessions:

Speakers:

LeeAnn Peniche
Speaker Has Financial Interest

Description:

Don’t you wish there was a simple way to buy success? Wouldn’t it be so much easier than struggling day after day, week after week, and feeling like you never quite reach the level of success for which you hoped? Unfortunately, there is no “Results Store,” but LeeAnn offers the next best thing. Join her for a class designed to teach you how to achieve exceptional results through proven systems and tested tools. Learn how Teamwork, Systems and Presence play major roles in achieving practice success. No, you can’t purchase results, but you can practice the methods that will get you there.


Learning Objectives:

- ransform staff members into team players who work together towards common goals
- Enhance your patient experience
- Increase financial productivity

Sun | 9:35 AM - 11:05 AM

345

Topic: Featured Speaker Series

0 CE Credits

Jeanne Robertson

Sessions:

Speakers:

Jeanne Robertson

Description:

In her positively hilarious style, 6' 2" Jeanne Robertson soars to new heights while discussing the differences between being funny and possessing a sense of humor, learning to laugh at yourself and accepting things that can't be changed. You will hold your sides and wipe tears of laughter from your eyes as Jeanne relates original stories based on her life experiences.


Sun | 9:45 AM - 11:15 AM

209

1.5 CE Credits

Jackie Shoemaker

Sessions:

Speakers:

Jackie Shoemaker
Speaker Has Financial Interest

Description:

Do you know how to measure the areas that impact cash flow in your practice and maximize them so that your collection ratio is at a healthy level? Are you aware which components most affect the monthly collections figure and which staff members affect these results? In this presentation, Jackie will discuss the cornerstone of financial strength in your practice – the maximization of cash flow. You will learn to analyze your practice’s strength and determine where improvements could be made.


Learning Objectives:

- Assess these cash flow components: Patient and Insurance Delinquency, Filing Strategies, and Financial Arranging
- Evaluate the expectations for reducing patient and insurance delinquency to maximize cash flow
- Examine the effect that negotiating financial arrangements can have on your practice and case acceptance

Sun | 9:45 AM - 11:15 AM

242

1.5 CE Credits

Nathan Briner

Sessions:

Speakers:

Nathan Briner

Description:

Bring the body back to its natural alignment by finding and addressing muscle imbalances using self-massage techniques, exploring range of motion, re-firing muscles, and various gentle stretching modalities. The techniques also address common aches and pains and are easily reproduced at home.


Sun | 9:45 AM - 11:15 AM

242

1.5 CE Credits

Nathan Briner

Sessions:

Speakers:

Nathan Briner

Description:

Bring the body back to its natural alignment by finding and addressing muscle imbalances using self-massage techniques, exploring range of motion, re-firing muscles, and various gentle stretching modalities. The techniques also address common aches and pains and are easily reproduced at home.


Sun | 9:45 AM - 11:15 AM

R-05

1.5 CE Credits

Jerry Teplitz JD, PhD, CSP

Sessions:

Speakers:

Jerry Teplitz JD, PhD, CSP
Speaker Has Financial Interest

Description:

This fast-moving training program can increase productivity and promote team building by helping you learn more about your own and your team’s needs, work styles and how both fit into your organizations overall goals. You’ll discover practical strategies that foster cooperation in the business environment and your personal life. You’ll learn how people with different work styles can resolve incompatibilities and interact more effectively as a team. You’ll have fun and learn useful skills at the same time!


Learning Objectives:

- Evaluate your own behavior styles, strengths and weaknesses
- Communicate effectively with those you have difficulty relating to

Sun | 9:45 AM - 11:15 AM

R-06

1.5 CE Credits

Rosemary Bray

Sessions:

Speakers:

Rosemary Bray

Description:

Once patients say YES to treatment, what can you do to WOW them, keep them happy throughout treatment and create a FUN environment – for everyone? Can treatment be “enjoyable” rather than bearable? Do your patients really look forward to their appointments rather than dread them? How can you get an existing patient to refer others? Internal Marketing is what you call it. Fun and Play are even better. Learn to create that enjoyable atmosphere for patients. Whatever it is that you do, it will make patients love you, cooperate better and send others to you to enjoy that same treatment and environment. You will walk away with 50 great ideas…so let’s call it Fifty Shades of Bray!


Sun | 1:15 PM - 2:15 PM

209

1 CE Credit

Laura Johnston

Sessions:

Speakers:

Laura Johnston

Description:

Laura will share her practice knowledge through personal stories, humor and audience participation. This lecture will provide invaluable tools to every member of an orthodontic practice. In recognizing that each member of the othodontic team is essential for the success of all, Laura will share the importance of an 'ownership' mentality and its benefits. Topics will include first impressions, how to work efficiently with your 'type' of doctor, communication, attitude, and marketing. Don't miss this informative and entertaining hour.


Learning Objectives:

- Recognize the importance of your individual position and how your personal performance is critical to the success of the entire team
- Identify current challenges and how to overcome them

Sun | 1:15 PM - 2:15 PM

221

1 CE Credit

Dusty Green

Sessions:

Speakers:

Dusty Green

Description:

Whether you’re looking to advertise on television or boost your internet and social media presence, video is without question the most powerful form of marketing available. But how can you use video to effectively and efficiently market your orthodontic practice? In this presentation, award-winning producer, reporter and videographer Dusty Green will share several real-world methods you can use to incorporate video into your marketing efforts, with useful and practical tips, strategies and visual examples.


Learning Objectives:

- Recognize the effectiveness of video marketing, through examples and statistics
- Establish a video marketing strategy using today’s most popular and effective platforms
- Implement proper video shooting and editing techniques in their own offices

Sun | 1:15 PM - 2:15 PM

R-05

1 CE Credit

Debbie Best BA, MBA

Sessions:

Speakers:

Debbie Best BA, MBA
Speaker Has Financial Interest

Description:

The definition of a manager is “a person who directs a team or athletics.”  Does it take a 5-hour energy drink to provide excellent patient care and get through the management/HR responsibilities? It requires several hats to manage a practice, from strategic planning to training to patient care.  Whether the practice is managed by the doctor, manager or team committees, the best practices are successful because they have implemented systems to establish a defined consistency. Debbie will present leadership techniques that will help you establish a solid, patient-driven management infrastructure.


Learning Objectives:

- Illustrate effective response guidelines to create a healthy team member/manager relationship
- Introduce change in the practice in a way that is managed and understood
- Develop and implement management systems to establish consistency in leading the team

Sun | 1:15 PM - 2:15 PM

R-06

1 CE Credit

Gerald S. Samson DDS

Sessions:

Speakers:

Gerald S. Samson DDS
Speaker Has Financial Interest

Description:

Without question, the exceptional orthodontic staff plays an essential role in establishing office image. This leads to consistent patient/parent compliance. However, when complaints begin to howl (and we know they will) the exceptional office staff is prepared and fully capable of resolving these unpleasant issues. Here’s a grand yet realistic goal: “enjoy your career while avoiding complaints”. In order to help you achieve that lofty aspiration, Dr. Samson will shed light on several pressing questions. Specific questions will be followed by effective, no-nonsense answers.


Learning Objectives:

- Demonstrate the top 3 orthodontic issues that have a high-risk complaint and "litigation" potential
- Relate how informed consent issues are successfully integrated into case presentations without frightening the patient/parents out of the office
- Recognize the most successful methods to manage a patient/parent who is clearly very upset and dissatisfied

Sun | 1:45 PM - 4:45 PM

211

3 CE Credits

Rita Bauer

Sessions:

Speakers:

Rita Bauer

Description:

Patient photography is only a useful and effective tool if you can get consistent, reliable results with minimum time and effort.  Bring your camera, your retractors and mirrors, learn the correct exposure settings and get well exposed pictures every time you press that shutter and at the same time learn some tips and tricks that will improve your techniques and make you feel confident when photographing your patients. ATTENDEES SHOULD BRING THEIR OWN CAMERA, RETRACTORS AND MIRRORS.


Learning Objectives:

- Determine the correct exposure calibration for consistently well exposed images for your dental camera
- Identify techniques and patient positioning for standardized clinical photography

Sun | 2:30 PM - 3:30 PM

209

1 CE Credit

Jerry Teplitz JD, PhD, CSP

Sessions:

Speakers:

Jerry Teplitz JD, PhD, CSP

Description:

Have you ever had a negative stressful day at work? How did you feel at the end of it? Tired, drained.... Now, have you ever had a positive upbeat day at work? How did you feel at the end of it? Energized. What if you could create every day to be a great stress-free day for yourself? What would that do to your stress and productivity levels? Dr. Teplitz will show you how to make every day that way through actual tools and techniques that will increase your energy levels while reducing your stress resulting in a greater level of productivity and creativity. These immediately effective and easy methods can be applied to all aspects of your personal and professional life.


Learning Objectives:

- Recognize how to take a negative situation and change it to a positive situation
- Evaluate methods to enable you to relax and/or energize when you feel overwhelmed
- Demonstrate personal power techniques to increase your overall effectiveness

Sun | 2:30 PM - 3:30 PM

221

1 CE Credit

Andrea L. Cook

Sessions:

Speakers:

Andrea L. Cook
Speaker Has Financial Interest

Description:

Indirect bonding is an advanced method of bracket placement used in accordance with straight wire orthodontic systems.  Attendees of this lecture will be able to determine if this bonding system would benefit their specific needs.  Andrea will compare the different systems – both in-office and outsourced – and the specific requirements and benefits of each.


Learning Objectives:

- Determine if indirect bonding is right for your office
- Evaluate the systems available
- Compare the requirements for each system

Sun | 2:30 PM - 3:30 PM

R-05

1 CE Credit

Barbara Herzog BA, CDPMA

Sessions:

Speakers:

Barbara Herzog BA, CDPMA

Description:

What is the most challenging part of your consultation? Is it giving the fee and making the payment arrangements? Once the patient is diagnosed and treatment is recommended, it’s time to put the pen to the paper. If the answer is not always YE$, it could be time for a few changes. Simple changes can reduce negotiations, billing and collections while increasing patient acceptance. Maybe the change is you!


Learning Objectives:

- Analyze your own issues about money
- Overcome the concern of perceived high fees
- Use financing tools and key phrases that put patients at ease where finances are concerned

Sun | 2:30 PM - 3:30 PM

R-06

1 CE Credit

Mary Beth Kirkpatrick

Sessions:

Speakers:

Mary Beth Kirkpatrick

Description:

Legendary, renowned, recognized, distinguished from others, celebrated, and unforgettable. It's the "spot on" description that every orthodontist would like associated with their practice. In our ever changing marketplace, the ability to sustain a productive and profitable practice is dependent upon differentiating ourselves and getting our message to spread -- broadcasting our intention to deliver exceptional treatment and remarkable patient experiences all in a package that is fun, affordable and family-friendly -- being legendary. Just as importantly, sustaining a thriving practice requires organization, leaders, processes, and accountability systems to create strategy, empower team members and monitor performance.


Learning Objectives:

- Demonstrate how to sustain a thriving practice in a changing economy
- Deliver exceptional patient experiences
- Turn practice information into business value

Sun | 3:45 PM - 4:45 PM

209

1 CE Credit

Dean C. Bellavia BS, MS, PhD

Sessions:

Speakers:

Dean C. Bellavia BS, MS, PhD
Speaker Has Financial Interest

Description:

Dr. Bellavia will present a review of typical daily scheduling problems that practices have and how they may be resolved. A step-by-step description of how every practice can design their own doctor treatment time (Dr-Tx-Time) schedule, starting from a basic schedule and progressing to a more sophisticated and productive schedule. He will discuss why daily schedules fail and what can be done to control them.


Learning Objectives:

- Design a smooth, productive doctor treatment time schedule
- Demonstrate how to achieve better control their daily schedule
- Revise their daily schedule as they grow

Sun | 3:45 PM - 4:45 PM

221

1 CE Credit

Nathan Briner

Sessions:

Speakers:

Nathan Briner

Description:

The purpose of this lecture is help those who suffer from chronic pain start the path toward healing. Whether the chronic pain is related to work, injuries, or posture, the information in this lecture will provide new understanding as to what pain is and how to slow or stop the suffering. We will focus on the most up to date neuroscience and pain research and dispel many myths and misconceptions about pain that can actually cause pain to persist. We will also discuss the most important aspect of the human system that must be addressed for healing to occur.


Sun | 3:45 PM - 4:45 PM

R-05

1 CE Credit

Clark Colville DDS, MS

Sessions:

Speakers:

Clark Colville DDS, MS
Speaker Has Financial Interest

Description:

Clear aligner treatment has become widely accepted as a treatment modality in most orthodontic offices today.  As many offices continue to add more and more digital treatment solutions in their arsenal of mechanics, the role of the orthodontic technician has evolved to help doctors incorporate these new technologies into an already existing busy practice.  This lecture will describe the systems required to deliver clear aligner treatment in an efficient and effective manner.  


Learning Objectives:

- Compare current office systems to see if they could be improved
- Propose new ways to make clear aligner treatment more efficient in your office
- Explain the benefits of developing new protocolsyou’re your team

Sun | 3:45 PM - 4:45 PM

R-06

1 CE Credit

John W. Graham DDS, MD

Sessions:

Speakers:

John W. Graham DDS, MD

Description:

TADs and lasers have become commonplace in the modern orthodontic practice and are a real benefit to our patients. However, unless the doctor is comfortable with the procedures, and the staff has the ability to seamlessly set-up and assist the doctor, everyone's blood pressure rises. Dr. Graham will empower every staff member in attendance with the ability to put their patients and their doctors at ease with a fast-paced, interactive and humorous presentation.


Learning Objectives:

- Describe the tray setups necessary for successful TAD and laser procedures in the busy orthodontic office
- Identify and anticipate the needs of the doctor regarding anesthesia for both TAD and laser procedures
- Outline the necessary pre- and post-procedure protocols to help maximize patient comfort

Mon | 8:00 AM - 9:30 AM

209

1.5 CE Credits

Robert D. Elliott DMD, MS, PA

Sessions:

Speakers:

Robert D. Elliott DMD, MS, PA

Description:

Are you and your office team prepared to respond and handle a patient having a sudden medical emergency? A medical emergency is not only limited to a patient but could happen to a parent, grandparent or other visitor to your office. In addition to the more common disorders and conditions that may arise and how they may be managed, this course will provide the orthodontist and team members with an update on a variety of emergency medical situations and procedures in a fun and entertaining way.


Learning Objectives:

- Prepare the office and team to handle medical emergencies
- Prevent many medical emergencies from occurring in the office and systematically assess acute medical problems when they arise
- Demonstrate familiarity with current techniques used to handle the initial management of common medical emergencies

Mon | 8:00 AM - 9:30 AM

221

1.5 CE Credits

Chris Bentson

Sessions:

Speakers:

Chris Bentson
Speaker Has Financial Interest

Description:

Your stomach may drop when rumors being to arise regarding a new doctor joining the practice. As a doctor reaches retirement age or as the practice gets busier, an extra hand could be a helpful addition. An office team serves an important role during this time of change and each staff member can help create a comforting environment. Chris will ease the fear of the unknown and help you understand the process and know what to expect during this time of change. Receive tips and tools to make this process smooth, simple and stress-free for the entire practice, including YOU!


Learning Objectives:

- Deduce how to communicate the news to patients, parents, referrals and the community
- Identify what changes you need to plan for and expect

Mon | 8:00 AM - 9:30 AM

R-05

1.5 CE Credits

Douglas Depew DMS, MS, PC

Sessions:

Speakers:

Douglas Depew DMS, MS, PC
Speaker Has Financial Interest

Description:

This lecture will cover the general principles of orthodontic photography. Dr. Depew will detail the techniques associated with intra-oral and extra-oral photographs as well as the steps for downloading and cropping. Both the lecture and hands-on experience are an excellent opportunity for team members seeking a new skill within the practice or those wishing to perfect existing skills.


Learning Objectives:

- Demonstrate the eight standard orthodontic photographs
- Identify the characteristics of high quality orthodontic photographs
- Illustrate how to effectively use photographs in treatment planning, patient education, and practice promotion

Mon | 8:00 AM - 9:30 AM

R-06

1.5 CE Credits

Lori Garland Parker BS, MA

Sessions:

Speakers:

Lori Garland Parker BS, MA
Speaker Has Financial Interest

Description:

Replacing Gary Johnson:


Learning Objectives:

- Unlock the myths of patient motivation through understanding flexibility of the mind and body
- Create a skillful clinical style of partnership between each patient and the orthodontic team

Mon | 8:30 AM - 11:30 AM

231

1.5 CE Credits

Sessions:

Description:

The AAO and the Council on Orthodontic Practice (COOP) sponsor the 2014 Orthodontic Staff Presentation Competition at the 2014 AAO Annual Session. Finalists will be chosen to compete on Monday, April 28 in the AAO Orthodontic Staff Presentation Competition. Participants will give a 10-minute oral/PowerPoint presentation based on an orthodontic theme. The Council on Orthodontic Practice will judge the competition. The presenters will receive awards totaling up to $3,000. An office-wide, free Orthodontic Staff Club membership will also be available to all contestants in the Orthodontic Staff Presentation Competition and their co-workers, with their employing doctor’s authorization. Presentations can be created by the entire office staff, but only one individual can present at Annual Session and the top two presenters will be invited to be speakers on the 2015 AAO Annual Session Orthodontic Staff Program.


Learning Objectives:

- Review products and techniques available for the orthodontic practice
- Recognize the value of orthodontic assistants to quality patient care
- Learn creative solutions to improve the orthodontic office

Mon | 9:35 AM - 11:05 AM

345

Topic: Featured Speaker Series

1.5 CE Credits

Bruce Christopher

Sessions:

Speakers:

Bruce Christopher

Description:

How to communicate effectively with the opposite sex at work and home .... At the heart of any practice is relationships between team members, patients, and doctors. It is no doubt that communication runs your office! Bruce will take a look at how men and women think, speak and make decisions differently. He will increase your "Practice Savvy" and make you more effective when communicating, motivating, managing, or presenting to the opposite sex. You can revitalize office performance and enhance morale by putting into practice the strategies he outlines. You will laugh 'til you cry, and learn 'til you change!


Learning Objectives:

- Explore how men and women think, speak and decide differently
- Apply strategies for increasing communication effectiveness and success
- Maximize the inherent strengths of both men and women to empower the practice

Mon | 9:45 AM - 11:15 AM

209

1.5 CE Credits

Andrea L. Cook

Sessions:

Speakers:

Andrea L. Cook

Description:

A high number of emergency visits can make a critical impact on the total treatment time and meeting the financial goals of a case. Reducing the number of emergency visits and patients beyond their estimated completion date is a team effort for an orthodontic office. Often, offices with a high percentage of these numbers have difficulty reaching their schedule and financial goals. This lecture will review the impact these patients can have on the office. Implementing systems and protocols to reduce these numbers will allow the team to manage patient treatment more efficiently.


Learning Objectives:

- Evaluate and manage emergency visits
- Track and analyze treatment efficiency monitors
- Reduce the number of patients beyond their estimated completion date

Mon | 9:45 AM - 11:15 AM

213

1.5 CE Credits

Douglas Depew DMD, MS, PC

Sessions:

Speakers:

Douglas Depew DMD, MS, PC

Description:

Participants are required to first attend Dr. Depew’s photography lecture on Monday. Join Dr. Depew and his team for this intimate hands-on photography course where you will have the opportunity to practice the skills and techniques needed to take quality orthodontic clinical photographs, both intra-oral and extra-oral, under the direction of skilled instructors. Participants will also learn to critique photographs to determine the level of quality.


Learning Objectives:

- Illustrate how to take digital intra-oral photographs
- Illustrate how to take digital extra-oral photographs
- Identify the characteristics of high quality orthodontic photographs

Mon | 9:45 AM - 11:15 AM

R-05

1.5 CE Credits

Jeff Behan

Sessions:

Speakers:

Jeff Behan
Speaker Has Financial Interest

Description:

Today nearly 60% of adults in the USA walk around with the Internet in their pocket. This instant access to information and connection is forever changing the way we shop – and how we define good service. Companies outside of orthodontics are already changing consumer expectations and creating the new normal. In this presentation, Jeff will lead you through an exciting look at the future of orthodontic marketing and patient communication.


Learning Objectives:

- Evaluate how to take advantage of the way in-office and online communications are converging
- Recall that social “shares” are now a key element in online success
- Demonstrate how to use the mobile web in a well-rounded marketing program

Mon | 9:45 AM - 11:15 AM

R-06

1.5 CE Credits

Jeff Hargett BS, BA

Sessions:

Speakers:

Jeff Hargett BS, BA
Speaker Has Financial Interest

Description:

All employees wish to be led by a winning leader, someone who is dynamic, competent, fair and authentic. This lecture will focus on essential leadership skills, 12 Ritz-Carlton principles designed to inspire leaders in order to further engage and inspire their employees who in turn will further engage your customers.


Learning Objectives:

- Evaluate how great leaders have a sense of who they really are
- Relate how leaders “paint the picture” to earn trust
- Measure the leader’s role in continuous improvement through innovation

Mon | 1:15 PM - 2:15 PM

209

1 CE Credit

John Sileo BA

Sessions:

Speakers:

John Sileo BA
Speaker Has Financial Interest

Description:

Every move you make in the digital world is tracked, recorded and exploited. Tools like smartphones, iPads, cloud computing and social media have shifted the competitive landscape in favor of cyber-savvy businesses, prompting a fresh look at an age-old truth: Information is Power. But are you in control of your digital footprint, or are you being controlled? Are you protecting the information your people are sharing on social networks?  Do you understand the risks of storing sensitive intellectual property in the cloud, under someone else’s control?  Are smartphones, tablets, and Wi-Fi a recipe for costly mobile-data exposure? If you unknowingly stack the deck in favor of data thieves, competitive spies and organized crime, the results will be devastating. On the other hand, if you utilize the technological innovations presented in this lecture to your advantage, your bottom line benefits. John will highlight current threats and practical, tactical data privacy strategies and solutions.


Learning Objectives:

- Control your company’s digital footprint
- Protect your company from costly mobile-data exposure
- Discover data privacy strategies and tactical solutions

Mon | 1:15 PM - 2:45 PM

211

1.5 CE Credits

Robert D. Elliott DMD, MS, PA

Sessions:

Speakers:

Robert D. Elliott DMD, MS, PA

Description:

Medical emergencies can and will happen -- are you prepared? This hands on course will review the most common emergencies as well as walk you through scenarios in a systematic approach for the highest likelihood for survival. Each instructor will individually review with the group what to do to be prepared.


Learning Objectives:

- Assess the scenario and identify what is happening and the medical approach needed
- Utilize medical emergency equipment in a proper manner
- Evaluate what emergency equipment may be needed for an office crash cart

Mon | 1:15 PM - 2:15 PM

221

1 CE Credit

Karen Moawad BS

Sessions:

Speakers:

Karen Moawad BS

Description:

Karen Moawad looks back through her 35 years of consulting in orthodontic practices and shares the most interesting stories, actionable insights, and critical conclusions required for an orthodontist and the team – a must attend for everyone. She will highlight best practices to help practices increase engagement and loyalty of employees while positively impacting the growth of the practice. Karen’s wisdom provides a valuable foundation for change. Learn her pragmatic approach to the strategies and tactics that generate remarkable results.


Learning Objectives:

- Identify and use the reports required to organize and grow a practice
- Distinguish the systems and strategies that are essential for success
- Determine the best marketing techniques for their patient population

Mon | 1:15 PM - 2:15 PM

R-05

1 CE Credit

Paul Gange Sr. BS, BA

Sessions:

Speakers:

Paul Gange Sr. BS, BA
Speaker Has Financial Interest

Description:

"Take the time in the beginning to reduce failures and save time over the course of treatment." This lecture will present the latest materials and show the most advanced techniques to minimize bond failures. All areas of bonding to enamel and non-enamel surfaces will be covered. The latest innovations in improving esthetics while using clear aligners will be shown. In addition, the most effective technique for reducing decalcification will be detailed. Paul will discuss reducing bond failures in your practice. Bring your questions!


Learning Objectives:

- Troubleshoot and consequently reduce bond failures
- Provide a more esthetic appliance for aligner therapy
- Reduce decalcification in your practice

Mon | 1:15 PM - 2:15 PM

R-06

1 CE Credit

Joan Garbo BA, MEd

Sessions:

Speakers:

Joan Garbo BA, MEd
Speaker Has Financial Interest

Description:

Every professional office has certificates showing the training and education that both the doctor and team have completed. While these are important, they are not what your patients talk about to their friends and families. What they do know and talk about is how they feel about you and the treatment they receive from you! Service is everyone’s responsibility, regardless of what specific job in the practice you have. To be of real service to anyone at any time, one must be fully present and empathetic for the other person -- and it requires one to get out of one’s own way!


Learning Objectives:

- Maintain focus on and be of service to others despite personal distractions
- Maintain an energetic and enthusiastic attitude every day
- Manage and support the team in being a championship team

Mon | 2:30 PM - 3:30 PM

209

1 CE Credit

Edwina Marie Wood AA, RDA

Sessions:

Speakers:

Edwina Marie Wood AA, RDA

Description:

With today's economy, how can we make sure that we are spending every penny wisely? This lecture will pinpoint cost-effective ways to save money in all areas of the orthodontic practice, including ordering supplies, inventory control and even marketing. Edwina will also present fresh ideas on how to generate income from nothing! This lecture will help the team, doctor and staff to redefine value in the office and reorganize how money is being spent – to maximize your saving potential.


Learning Objectives:

- Re-evaluate every penny spent in the office
- Enable staff to recognize the value of inventory, time and efficiency
- Develop cost-effective habits among all staff members

Mon | 2:30 PM - 3:30 PM

221

1 CE Credit

John L. McDonald DMD, Cert.

Sessions:

Speakers:

John L. McDonald DMD, Cert.

Description:

What makes one orthodontic case more difficult than another?  We have all seen a case that looks terrible with crooked teeth that finishes ahead of schedule while another case that looks "easy" runs months longer than planned.  In his fast paced, well illustrated lecture, Dr. McDonald will show some of the factors that make orthodontists groan inwardly when they walk in the door.  Understanding these factors will help the entire team understand difficult cases so they communicate better both with the patient and with each other in getting these cases finished in a way that benefits the patients and the practice.


Learning Objectives:

- Recognize why a case is difficult due to DENTAL reasons versus a case that is difficult due to SKELETAL reasons
- Describe how growth can turn an "easy" case into one that is very difficult to finish
- Describe how clenching, grinding, and even OTC medications can drastically affect tooth movement

Mon | 2:30 PM - 3:30 PM

R-05

1 CE Credit

Ann Phillips BA, MS

Sessions:

Speakers:

Ann Phillips BA, MS

Description:

Customer satisfaction can only be achieved through motivated, friendly employees who have the knowledge and authority to resolve customer issues. A company must develop a service culture that encourages employees to take ownership for driving improvement, innovation, and cost savings. This service culture is created by teaching employees to be responsive and attentive to unique customer needs. This lecture focuses on attentiveness and responsiveness – causing people to think about the internal and external customers they serve and what their specific preferences are in terms of how they like to be served.


Mon | 2:30 PM - 3:30 PM

R-06

1 CE Credit

Suzanne Boswell

Sessions:

Speakers:

Suzanne Boswell

Description:

Do you manage challenging moments with confidence or would you rather avoid any kind of disagreement? Do you hesitate to state your opinions in team meetings? Do conflicts go unresolved or do you allow disagreement with a goal of making the best decisions for the practice? For the health of your practice, teams must learn to respectfully and assertively communicate and work cohesively. You’ll learn assertive communication methods to help team members make solid decisions. Doctors and office managers are encouraged to attend this program and sit with your team members.


Learning Objectives:

- Communicate confidently with team mates and patients
- Discuss and evaluate differing viewpoints to determine best decisions for the practice
- Listen more actively and effectively with patients and teammates

Mon | 3:15 PM - 4:45 PM

211

1.5 CE Credits

Robert D. Elliott DMD, MS, PA

Sessions:

Speakers:

Robert D. Elliott DMD, MS, PA

Description:

Medical emergencies can and will happen -- are you prepared? This hands on course will review the most common emergencies as well as walk you through scenarios in a systematic approach for the highest likelihood for survival. Each instructor will individually review with the group what to do to be prepared.


Learning Objectives:

- Assess the scenario and identify what is happening and the medical approach needed
- Utilize medical emergency equipment in a proper manner
- Evaluate what emergency equipment may be needed for an office crash cart

Mon | 3:15 PM - 4:45 PM

213

1.5 CE Credits

Douglas Depew DMD, MS, PC

Sessions:

Speakers:

Douglas Depew DMD, MS, PC
Speaker Has Financial Interest

Description:

Participants are required to first attend Dr. Depew’s photography lecture on Monday. Join Dr. Depew and his team for this intimate hands-on photography course where you will have the opportunity to practice the skills and techniques needed to take quality orthodontic clinical photographs, both intra-oral and extra-oral, under the direction of skilled instructors. Participants will also learn to critique photographs to determine the level of quality.


Learning Objectives:

- Illustrate how to take digital intra-oral photographs
- Illustrate how to take digital extra-oral photographs
- Identify the characteristics of high quality orthodontic photographs

Mon | 3:45 PM - 4:45 PM

209

1 CE Credit

Ann Marie Gorczyca DMD, MPh, MS

Sessions:

Speakers:

Ann Marie Gorczyca DMD, MPh, MS
Speaker Has Financial Interest

Description:

This lecture shares 201 ideas, experiences and strategies to gain new patients. Internal marketing with attention to the patient experience is implemented by the doctor and team. Public relations through participation in community events builds credibility and allows new patients to discover and trust you.  Dental and medical relationships built through education, communication, participation, acknowledgement, and love create strong external marketing.


Mon | 3:45 PM - 4:45 PM

221

1 CE Credit

Rita Johnson RDH, BS, MA

Sessions:

Speakers:

Rita Johnson RDH, BS, MA

Description:

With the advent of customized orthodontic appliances, computer-assisted bracket placement, custom archwires, etc, it has become incumbent upon the orthodontic auxiliary to become proficient in taking excellent PVS impressions. This lecture will target correct techniques in order to: produce first time quality PVS impressions, enhance the patient experience, and eliminate the need for retakes and unnecessary long chair times. Eliminate stress, eliminate lab rejections and enjoy the ease of your workflow by learning tips and hints on PVS proficiency.


Learning Objectives:

- Describe how to properly mix PVS materials including defining the working and setting times
- Demonstrate how to properly seat and remove a PVS impression without compromising the integrity of the impression
- Perform infection control protocol as mandated by OSHA for PVS impressions

Mon | 3:45 PM - 4:45 PM

R-05

1 CE Credit

Char Eash

Sessions:

Speakers:

Char Eash
Speaker Has Financial Interest

Description:

The communication systems in the orthodontic practice will define the growth pattern for the practice. What we don’t say can be just as important as what we do say! Asking for referrals, promoting the specialty of Orthodontics, and utilizing a post-consultation appointment effectively are just a few systems to be covered in this course. All of these systems will contribute to a positive growth pattern for the practice today.


Learning Objectives:

- Identify the verbal skills needed to build the network of potential patients from within the practice
- Define the skill sets needed to promote and market the practice

Mon | 3:45 PM - 4:45 PM

R-06

1 CE Credit

Jeff Hargett BS, BA

Sessions:

Speakers:

Jeff Hargett BS, BA
Speaker Has Financial Interest

Description:

Before going “above and beyond,” employees must be experts in the basics. This highly interactive session focuses on the important basics of service delivery from grooming to language to teamwork. The program examines how every employee in your organization is important to its success.


Learning Objectives:

- Evaluate how your personal power impacts the brand
- Determine the importance and impact of workplace etiquette
- Illustrate how to transfer what you’ve learned into a personal action plan

Tue | 8:30 AM - 10:00 AM

209

1.5 CE Credits

Tina Byrne

Sessions:

Speakers:

Tina Byrne

Description:

How do we stay “on top of our game” in the ever-changing world of dental insurance? Management of patient benefits is involved and detailed – it is an area of the practice where there is no room for complacency! An effective, all encompassing insurance system efficiently manages the “Five P’s”: participation, policy, preparation, process, and punctuality.


Learning Objectives:

- Become proficient in organizing benefit plan information
- Recognize insurance trends that lead to delinquency in the practice
- Minimize follow-up time for the Insurance Coordinator

Tue | 8:30 AM - 10:00 AM

213

1.5 CE Credits

Douglas Depew DMD, MS, PC

Sessions:

Speakers:

Douglas Depew DMD, MS, PC
Speaker Has Financial Interest

Description:

Participants are required to first attend Dr. Depew’s photography lecture on Monday. Join Dr. Depew and his team for this intimate hands-on photography course where you will have the opportunity to practice the skills and techniques needed to take quality orthodontic clinical photographs, both intra-oral and extra-oral, under the direction of skilled instructors. Participants will also learn to critique photographs to determine the level of quality.


Learning Objectives:

- Illustrate how to take digital intra-oral photographs
- Illustrate how to take digital extra-oral photographs
- Identify the characteristics of high quality orthodontic photographs

Tue | 8:30 AM - 10:00 AM

221

1.5 CE Credits

Jackie Dorst BS, RDH

Sessions:

Speakers:

Jackie Dorst BS, RDH
Speaker Has Financial Interest

Description:

Jackie will present the latest techniques and products for effective and efficient infection control and instrument sterilization, which are challenging for fast-paced orthodontic practices.  Orthodontic teams sterilize 400 to 800 instruments every day!  It is important that the orthodontic team understand sterilization and IC protocols for patient protection and compliance.  Attendees will learn the latest techniques and products for orthodontic IC and sterilization excellence.


Learning Objectives:

- List the five steps for orthodontic instrument sterilization
- Perform correct fomite decontamination and disinfection
- Demonstrate correct placement for a biological monitor in a sterilizer

Tue | 8:30 AM - 10:00 AM

R-05

1.5 CE Credits

Carol Eaton RDA

Sessions:

Speakers:

Carol Eaton RDA
Speaker Has Financial Interest

Description:

With today's economic challenges, you want your marketing dollars to get the best return on investment, reaching key contacts with the most impact with practice branding and creating strong referrals.  Carol will help you utilize the tools and resources you already have access to that will ask for little investment, yet give big results.


Learning Objectives:

- Utilize the AAO marketing resources provided for you
- Add new and inexpensive tools to your Marketing Toolbox.
- Create a supportive team effort in daily interactions and protocols as part of your marketing goals.

Tue | 8:30 AM - 10:00 AM

R-06

1.5 CE Credits

Eric J. Ploumis DMD, JD

Sessions:

Speakers:

Eric J. Ploumis DMD, JD

Description:

Knowing the proper protocol for terminating the doctor-patient relationship should be a part of every dentist’s risk-reduction armamentarium. In this lecture, Dr. Ploumis will explore mechanisms to dismiss uncooperative or non-paying patients still in active treatment as well as those patients who have successfully completed treatment. This lecture is designed to make the orthodontist and office staff aware of legal, practical and ethical issues related to dismissing a patient.


Learning Objectives:

- Describe how to dismiss an active patient from the office during treatment
- Analyze the risks in dismissing a patient improperly
- Evaluate the ethical issues surrounding patient dismissal and why it is important to dismiss a successfully treated patient

Tue | 10:15 AM - 11:45 AM

209

1.5 CE Credits

Carolyn Friedman

Sessions:

Speakers:

Carolyn Friedman
Speaker Has Financial Interest

Description:

Do you have drop-in emergency patients? Do you see patients even if they come in after their appointment is over? Do you reschedule patients within a week of missing their appointments? If you answered yes to any of these questions, your patients are in control! How do you provide excellent quality care while addressing these issues?


Learning Objectives:

- Describe how to manage drop-in non-scheduled emergency patients
- Determine what is important in establishing a scheduling policy
- Recognize the importance of educating and training your patients

Tue | 10:15 AM - 11:45 AM

221

1.5 CE Credits

Douglas Depew DMD, MS, PC

Sessions:

Speakers:

Douglas Depew DMD, MS, PC
Speaker Has Financial Interest

Description:

As an orthodontic team member, you are on the front lines of patient interaction. Things you say and do are a direct reflection of your doctor – both for their benefit and to their detriment. Improper treatment or communication with patients can result in patient complaints leading to lawsuits, financial loss, and even loss of your doctor’s right to practice dentistry. Even if you are doing things legally and professionally, it can be perceived as faulty by some patients. This presentation will discuss areas of the practice in which team members can have direct impact on the doctor’s exposure to risk.


Learning Objectives:

- Identify the six areas of risk management in orthodontics
- Demonstrate precautions that should be taken to avoid risk in our practices
- Relate what to do in case of an injury in the orthodontic office

Tue | 10:15 AM - 11:45 AM

R-05

1.5 CE Credits

Ken Alexander BA, M.Div.

Sessions:

Speakers:

Ken Alexander BA, M.Div.
Speaker Has Financial Interest

Description:

Winning with Wonderful, Outstanding & Worthwhile Customer Service does not happen by chance. In this lecture, Ken Alexander will use his experience of working with hundreds of practices worldwide to show what it takes to WOW your patients with fabulous service.  This will be an information-filled and motivational lecture for both doctors and their entire staff.  Many practical ideas will be given to allow your practice to immediately start Winning with WOW and to display “ShowTime” to all of your customers.


Learning Objectives:

- Relate the basics of customer service that each and every team member must deliver to every patient
- Identify how to add to the practice's marketing ideas with debond celebrations, contests and motivational programs
- Determine how to effectively deal with difficult guests in the practice

Tue | 10:15 AM - 11:45 AM

R-06

1.5 CE Credits

Tracy L. Vitug RDH, AS, AAS

Sessions:

Speakers:

Tracy L. Vitug RDH, AS, AAS
Speaker Has Financial Interest

Description:

Ideally, people's teeth are professionally polished every six months. However, in orthodontics, enamel decalcification is still a problem. This presentation will explain how air-polishing reduces decalcification when done at routine orthodontic appointments. Tracy will also provide a preview of how air-polishing can be implemented into the orthodontic practice as part of a comprehensive orthodontic hygiene program.


Learning Objectives:

- Recognize the most effective method to reduce decalcification
- Implement a comprehensive dental hygiene program
Orthodontic Staff Program At-A-Glance

Annual Session Orthodontic Staff Presentation Competition



 

 

Featured Speaker Series

Doctors' Program Staff Program

Thu | 8:30 AM - 5:00 PM

HNOR Riverside Quarterdeck

6 CE Credits

Sessions:

Description:

The 2014 Lysle E. Johnston Educational Leadership Conference is open to the active members of the Society of Orthodontic Educators (SOE). Advance registration is required for this conference Thursday, April 24, 8:30 am – 5:00 pm. This event recognizes the academic contributions of Dr. Lysle E. Johnston, who is the featured speaker with the lecture, “21st Century Orthodontic Academics: In the Land of Nod, Somewhere East of Eden.“. It is a complimentary event but still requires a ticket. The program promises to be stimulating and includes issues relative to excellence in graduate orthodontic programs. Interactive group discussions will be facilitated throughout the program. A cocktail reception concludes the conference. For SOE membership questions contract nmaune@aaortho.org. For conference registration go to www.aaoinfo.org


Fri | 7:00 AM - 11:45 AM

NHOR - Grand Salon

0 CE Credits

Sessions:

Description:

GLAO - Grand Salon A3; MASO - Grand Salon A4; MSO - Grand Salon A6; NESO - Grand Salon B7; PCSO - Grand Salon B9; RMSO - Grand Salon B10; SAO - Grand Salon B12; SWSO - Grand Salon C13


Fri | 7:30 AM - 6:00 PM

HNOR Jefferson Ballroom

8 CE Credits

Chris Bentson | Eric J. Ploumis DMD, JD | Jonathan R. Martin MA, CPA | Doug Copple CVA

Sessions:

Speakers:

Chris Bentson
Speaker Has Financial Interest
Eric J. Ploumis DMD, JD
Jonathan R. Martin MA, CPA
Doug Copple CVA
Speaker Has Financial Interest

Description:

Presenting Value, Perceiving Value: Understanding practice transitions from the perspective of both buyer and seller. A successful practice transition requires a deep understanding of the real value and future potential of the practice being purchased. A disconnect between reality and perception can derail an otherwise excellent opportunity for both buyer and seller. This full-day seminar will explore what a seller needs to do to present value and show a buyer the true potential the practice has. Join renowned Practice Transition experts Mr. Chris Bentson, Mr. Doug Copple, Mr. Jonathan Martin and Dr. Eric Ploumis as they share experienced-based strategies on what it takes to have a successful practice transition. The panel of transition experts will present the issues from both the buyer’s and seller’s perspective. A reception will follow the session at 4:30 - 6:00pm.


Learning Objectives:

- Recognize the characteristics of a successful practice transition
- Evaluate the pros and cons on ways to structure a transition
- Recognize the financial imperatives of a practice transition

Fri | 12:00 PM - 3:00 PM

HNOR - Grand Ballroom A/B

0 CE Credits

Sessions:

Fri | 1:00 PM - 4:30 PM

Rivergate Ballroom

3 CE Credits

Vernon Krueger BS, DDS, LLM, JD | Mervin W. Graham DDS, MS | Elizabeth Franklin BA, MS

Sessions:

Speakers:

Vernon Krueger BS, DDS, LLM, JD
Mervin W. Graham DDS, MS
Elizabeth Franklin BA, MS

Description:

You are establishing your career as a new orthodontist. The choices you make will determine how exposed you are to drawing regulatory complaints and malpractice claims even at the beginning. Your choice of practice venue, patients, your communication skills and record-keeping practices are just a few of the areas that can lead to problems. Doing due diligence regarding potential employment opportunities and exercising defensive practice techniques will help protect you. This risk management program is designed for the new and nearly new doctor to assist you to minimize your malpractice exposure. It is sponsored by the AAO Council on Insurance and AAOIC (RRG). The panel of speakers will include Dr. Mervin Graham, AAOIC President and Claims Committee member; Mr. Vernon Kreuger, Esq., malpractice defense attorney, Dallas, Texas; and Elizabeth Franklin, Claims Manager, AAO Services, Inc. who oversees the handling of all AAOIC malpractice claims. There will be a Q & A session; bring any patient problems from your office to discuss. For the first time…AAOIC (RRG) insureds can earn a 10% Professional Liability premium discount by attending this entire event.


Learning Objectives:

- Learn how different practice venues can expose an orthodontist to malpractice
- Learn how to take excellent orthodontic records that will minimize exposure to claims and provide maximum defense if one develops
- Learn how communication can minimize patient dissatisfaction which leads to malpractice claims

Fri | 4:00 PM - 6:00 PM

HNOR - Grand Salon

0 CE Credits

Sessions:

Description:

Reference Comm 1 - Grand Salon C15; Reference Comm 2 - Grand Salon D19; Reference Comm 3 - Grand Salon D21


Sat | 7:30 AM - 9:00 AM

Rivergate Ballroom

1 CE Credit

Teresa Allen

Sessions:

Speakers:

Teresa Allen
Speaker Has Financial Interest

Description:

From the perspective of your orthodontic practice, client service is a demanding job. From the patient and family member side, visiting the orthodontist is often considered a necessary evil! Join customer service expert Teresa Allen as she helps you balance those opposing views by taking you on a wild ride through true stories of customer service close encounters that we all experience in our daily life. Teresa’s hope is that you will become like her, obsessed with learning lessons from those experiences to bring back to your orthodontic practice patient service. Teresa will lead us through an eye-opening calculation of the tremendous potential spin, positive or negative which results from every close encounter on the front lines with patients and family members. You won’t want to miss this presentation which will give you simple tools to bring the service in your practice to the next level. Every attendee will receive a copy of Teresa’s Common Sense Service book – a great resource to share with your staff!


Sat | 8:00 AM - 11:30 AM

Topic: Risk Management for Orthodontists

3 CE Credits

Terry R. Pracht MS, DDS | Vernon Krueger BS, DDS, LLM, JD | Elizabeth Franklin BA, MS

Sessions:

Speakers:

Terry R. Pracht MS, DDS
Vernon Krueger BS, DDS, LLM, JD
Elizabeth Franklin BA, MS

Description:

Orthodontists work hard to create beautiful smiles and give their patients healthy teeth. When a patient or parent is dissatisfied and makes a malpractice claim, it is disheartening and stressful. Attend this program to learn which areas of practice currently cause the most risk and how to make changes that will minimize exposure. This risk management program is sponsored by the AAO Council on Insurance and AAOIC (RRG). The speakers will be Dr. Terry Pracht, AAOIC CEO and past Claims Committee member; Mr. Vernon Kreuger, Esq. malpractice defense attorney, Dallas Texas; and Elizabeth Franklin, AAO Services Claims Manager, who specializes in handling orthodontic malpractice claims. AAOIC (RRG) insureds can earn a 10% Professional Liability premium discount by attending the entire event.


Learning Objectives:

- Learn to create excellent quality, detailed orthodontic records that will enhance patient care and provide maximum defense if a claim is made
- Learn how transfer patients increase exposure to complaints and claims, and how to minimize the risk
- Learn how to recognize and diffuse problem patient situations early

Sat | 9:00 AM - 3:00 PM

356-357

0 CE Credits

Sessions:

Sat | 4:00 PM - 6:00 PM

Great Hall

0 CE Credits

Sessions:

Sat | 6:30 PM - 8:00 PM

Hilton New Orleans Riverside Hotel

0 CE Credits

Sessions:

Sat | 7:00 PM - 9:00 PM

Audubon Aquariam

0 CE Credits

Sessions:

Sun | 6:30 AM - 8:00 AM

Canal Street by the River

0 CE Credits

Sessions:

Sun | 8:00 AM - 3:00 PM

231

0 CE Credits

Sessions:

Sun | 8:00 AM - 12:00 PM

R-01

0 CE Credits

Sessions:

Sun | 9:30 AM - 11:30 AM

356-357

0 CE Credits

Sessions:

Sun | 12:00 PM - 2:15 PM

Great Hall A

0 CE Credits

Sessions:

Description:

$55 ticket includes luncheon; $15 ticket for Awards and Speaker only. The Excellence in Orthodontics Awards Ceremony will feature an address by Peyton Manning, NFL Denver Broncos quarterback. He will share his thoughts about developing qualities of good leadership, making the right decisions, and what it takes to become a champion in our own lives. Awards will be presented to the 2014 recipients of the James E. Brophy AAO Distinguished Service Award from the AAO, the Albert H. Ketcham Memorial Award from the ABO, and the Louise Ada Jarabak Memorial International Teachers and Research Award from the AAO Foundation.


Sun | 12:00 PM - 3:00 PM

Great Hall C

2 CE Credits

John K. McGill CPA, MBA, JD

Sessions:

Speakers:

John K. McGill CPA, MBA, JD
Speaker Has Financial Interest

Description:

Open to members in practice eight years or less, orthodontic residents, and spouses of members attending this event. Whether you're building your practice from scratch or taking over from an incumbent provider, the steps you take today can make all the difference in ramping up your success and creating a brand that will stand the test of time. The featured speaker will be Mr. John McGill, who will talk about how to maximize practice profit through strategic management of day-to-day operations. John will share his tried and true tools for running an orthodontic practice. This primer is ripe with information to aid your bottom-line from personnel decisions, compensation rates, fees and collections, and other financial policies on how to improve the efficiencies and profitability of your practice.


Learning Objectives:

- Discuss which financial priorities can most benefit your practice
- Explore strategies to control personnel and overhead costs
- Explain how to use depreciation to best advantage

Sun | 3:00 PM - 5:00 PM

Great Hall B

0 CE Credits

Sessions:

Sun | 5:30 PM - 7:30 PM

Generations Hall

0 CE Credits

Sessions:

Description:

Free to Residents (ticketed through registration); $30 for each guest ticket.


Mon | 7:00 AM - 11:45 AM

HNOR - Grand Salon

0 CE Credits

Sessions:

Description:

GLAO - Grand Salon A3; MASO - Grand Salon A4; MSO - Grand Salon A6; NESO - Grand Salon B7; PCSO - Grand Salon B9; RMSO - Grand Salon B10; SAO - Grand Salon B12; SWSO - Grand Salon C13


Mon | 8:30 AM - 11:30 AM

231

1.5 CE Credits

Sessions:

Description:

The AAO and the Council on Orthodontic Practice (COOP) sponsor the 2014 Orthodontic Staff Presentation Competition at the 2014 AAO Annual Session. Finalists will be chosen to compete on Monday, April 28 in the AAO Orthodontic Staff Presentation Competition. Participants will give a 10-minute oral/PowerPoint presentation based on an orthodontic theme. The Council on Orthodontic Practice will judge the competition. The presenters will receive awards totaling up to $3,000. An office-wide, free Orthodontic Staff Club membership will also be available to all contestants in the Orthodontic Staff Presentation Competition and their co-workers, with their employing doctor’s authorization. Presentations can be created by the entire office staff, but only one individual can present at Annual Session and the top two presenters will be invited to be speakers on the 2015 AAO Annual Session Orthodontic Staff Program.


Learning Objectives:

- Review products and techniques available for the orthodontic practice
- Recognize the value of orthodontic assistants to quality patient care
- Learn creative solutions to improve the orthodontic office

Mon | 12:00 PM - 5:30 PM

HNOR - Grand Ballroom A/B

0 CE Credits

Sessions:

Mon | 7:30 PM - 10:00 PM

Mardi Gras World

0 CE Credits

Sessions:

Description:

Tickets: 80 Adults, $15 Children age 3-18. Featuring the Bucktown All-Stars


Tue | 8:00 AM - 11:00 AM

231

0 CE Credits

John K. McGill CPA, MBA

Sessions:

Speakers:

John K. McGill CPA, MBA
Speaker Has Financial Interest

Description:

In order to reach financial independence, orthodontists must master five steps. First, the doctor must implement effective marketing strategies to make the practice grow. Next, the doctor must control overhead costs to increase practice profits. Furthermore, the doctor must also set in place effective tax reduction strategies. However, the first 3 steps are all for naught if the doctor can’t control personal spending and implement an effective savings plan. Finally, the orthodontist must make an acceptable return on his money, instead of a return of his money, to make his assets grow and achieve financial success. Hear how to do it!


Special Events

Sat | 9:35 AM - 11:05 AM

345

Topic: Featured Speaker Series

0 CE Credits

Kenneth Cooper BS, MD, MPH

Sessions:

Speakers:

Kenneth Cooper BS, MD, MPH

Description:

Due to the escalation in the cost of health care, which is now 16 percent of the gross domestic product (GDP), there is renewed interest in the prevention of disease—the practice of preventive medicine. Studies clearly show that it is cheaper and more effective to maintain good health than to regain it once it is lost. In order to at least control this problem, 21st century medicine is mandatory, which includes a comprehensive preventive medical exam -- “the best health and life insurance that you can buy” -- weight control, proper nutrition and supplementation, and adequate exercise.


Sun | 9:35 AM - 11:05 AM

345

Topic: Featured Speaker Series

0 CE Credits

Jeanne Robertson

Sessions:

Speakers:

Jeanne Robertson

Description:

In her positively hilarious style, 6' 2" Jeanne Robertson soars to new heights while discussing the differences between being funny and possessing a sense of humor, learning to laugh at yourself and accepting things that can't be changed. You will hold your sides and wipe tears of laughter from your eyes as Jeanne relates original stories based on her life experiences.


Mon | 9:35 AM - 11:05 AM

345

Topic: Featured Speaker Series

1.5 CE Credits

Bruce Christopher

Sessions:

Speakers:

Bruce Christopher

Description:

How to communicate effectively with the opposite sex at work and home .... At the heart of any practice is relationships between team members, patients, and doctors. It is no doubt that communication runs your office! Bruce will take a look at how men and women think, speak and make decisions differently. He will increase your "Practice Savvy" and make you more effective when communicating, motivating, managing, or presenting to the opposite sex. You can revitalize office performance and enhance morale by putting into practice the strategies he outlines. You will laugh 'til you cry, and learn 'til you change!


Learning Objectives:

- Explore how men and women think, speak and decide differently
- Apply strategies for increasing communication effectiveness and success
- Maximize the inherent strengths of both men and women to empower the practice

Hotel Map & List

Please note that attendees must register for the AAO Annual Session prior to securing housing.

Download PDF of the 2014 Annual Session Hotel Map & List

AAO Tours

This registration is temporarily down, we apologize for the inconvenience.

To complete your registration please email registration@accentoca.com with your name and number and we will call you to complete your registration or call our office during business hours, 8:30 am-5:30 pm central standard time, and we will be happy to assist. Office: 504-524-1227

Sign up for AAO Tours

Camp AAO

CAMP AAO welcomes children ages 6 months to 17 years. Children participate in age-appropriate activities including arts and crafts projects, active games and much more in a safe, nurturing environment. Meals are not included. Parents can purchase meals to be provided on-site via this registration form at $15 per meal. Parents can also send or bring lunch to the center.

Register for Camp AAO

Registration Fees

Class Description Registration Fee
(by Mar. 21, 2014 @ 5pm CST)
Registration Fee
(after Mar. 21, 2014 @ 5pm CST)
Notes
A1 AAO Member - Domestic $320.00 $470.00  
A2 AAO Member - International $320.00 $470.00  
A3 AAO Member - Retired $0.00 $80.00  
A4 AAO Member - Student Domestic $0.00 $150.00  
A5 AAO Member - Student International $0.00 $150.00  
A6 AAO Member -Faculty (full-time) $0.00 $150.00  
B1 WFO Fellow $470.00 $620.00 Must have approved Fellow membership at time of registration
B2 WFO Student $320.00 $470.00  
C1 Non-Member - Orthodontists, Dentist or other Dental Specialty $1,400.00 $1,550.00  
C2 Non-Member - Student Domestic  $320.00 $470.00 With documentation
C3 Non-Member - Student International $320.00 $470.00 With documentation
C4 Non-member - Student Non-Orthodontic (Dentist  or Other Dental Specialty) $320.00 $470.00 With documentation
C5 Non-Member - Faculty  $470.00 $620.00 With documentation
C6 Non-Member - Spouse of AAO Member who is a Dentist or other Dental Specialist) $470.00 $620.00 Must be tied to registration of AAO Member
DI Distributor $1,400.00 $1,550.00  
F1 Staff Orthodontic - AAO Staff Club Member $180.00 $330.00  
F2 Staff Orthodontic - Non-Member $200.00 $350.00 Eligible for 20% discount off registration fee when
4 or more staff from same office are registered
F3 Staff - Non-Orthodontic (Dentist or Other Dental Specialty) $350.00 $500.00  
G1 Guest - Adult $0.00 $0.00 Not eligible for CE
Must be tied to main registration category
G2 Guest - Child $0.00 $0.00 Must be tied to main registration category

Awards & Competitions

Charley Schultz Resident Scholar Award


Hellman, Sicher, Graber Award

The deadline to apply for the 2014 Hellman, Sicher, Graber Award was October 15, 2013.  COSA meets in early January 2014.  All applicants will be notified of the winners by email by January 15, 2014.

Oral Research, Table Clinics and E-Posters

The last day to view the 2014 E-Posters was July 31, 2014.

The deadline to apply to present an oral research, table clinic or e-poster at the 2014 Annual Session was October 15, 2013.  An email will be sent the last week of December 2013 regarding applications being accepted or rejected.

Orthodontic Staff Presentation Competition

Program date:  Monday, April 28
Application deadline:  Friday, January 31

Annual Session Orthodontic Staff Presentation Competition

(127) Comments

Questions? Call 800-424-2841 or e-mail aaomembers@aaoinfo.org