2016 Annual Session

April 29 - May 03, 2016
Orlando FLOrange County Convention Center

Awards & Competitions

Charley Schultz Resident Scholar Award


Hellman, Sicher, Graber Awards

The deadline to apply for the 2016 Hellman, Sicher, Graber Awards was October 1, 2015. COSA meets early January 2016 to decide the winners. All applicants will be notified by email of the winners by January 15, 2016.  
 

Oral Research, Table Clinic, E-Poster Information

The deadline to apply for the Oral Research, Table Clinic and EPoster programs at the 2016 AAO Annual Session was October 15, 2015. All applicants, who submitted a complete application, will be notified by email if their application was accepted or rejected by January 15, 2016.

2016 Invitation to Participate

Online Application (Application deadline was October 15, 2015.)


Oral Research

2016 Oral Research Titles, Abstracts and Presentation Times

Oral Research Information for 2016

 

Table Clinics

2016 Table Clinic Titles and Authors Listing

Table Clinic Information for 2016 Annual Session

 

E-Posters

View 2016 Annual Session E-Posters (The last day to view the 2016 E-Posters was July 31, 2016)

The information contained in the E-Posters has not been reviewed by the AAO. Claims and representations made in an E-Poster are those of the authors alone.

2016 E-Poster Titles and Authors Listing

E-Poster Information for 2016 Annual Session

E-Poster Case Report Sample (PPT)

E-Poster Research Sample (PPT)

Registration Fees

Member/Registration Description 2016 AS Registration Fees
Through March 25, 11:59pm
2016 AS Registration Fees
Beginning March 26, 12:00am
A1 = Member – Domestic $499 $649
A2 = Member – International $499 $649
A3 = Member – Retired $0 $80
A4 = Member – Student Domestic $0 $150
A5 = Member – Student International $0 $150
A6 = Member – Faculty, Full-Time
                              (US & Canada)
$0 $150
B1 = WFO Fellow $750 $900
B2 = WFO Student $500 $650
C1 = Non-Member – Orthodontist, Dentist or Other Dental Specialist $2180 $2330
C2 = Non-Member – Student Domestic $600 $750
C3 = Non-Member – Student International $600 $750
C4 = Non-Member – Student Non-Orthodontic (Dentist or Other Dental Specialist) $600 $750
C5 = Non-Member – Faculty, Full-Time $650 $800
C6 = Non-Member – Dentist or Dental Specialist who is the spouse or staff of AAO Member; must be tied to registration of AAO Member $650 $800
F1 = Staff Orthodontic – Staff Club Member $260 $410
F2 = Staff Orthodontic – Non-Staff Club Member $280 $430
F3 = Staff – Non-Orthodontic (Dentist or Other Dental Specialist) $500 $650
G1 = Guest – Adult, who is an Immediate Family Member $0 $0
G2 = Guest – Child, up to age 18 and is an Immediate Family Member $0 $0
 
-Each PAID Registration Fee (A1, A2, B1, B2, C1, C2, C3, C4, C5, C6, F1, F2, F3) includes one (1) ticket to Opening Ceremonies (SeaWorld) and one (1) ticket to AAO Gala (Universal Studios Orlando); NOTE – You must check the box indicating you want one or both tickets with your registration
 
-$0 Fee Registration Categories (A3, A4, A5, A6, G1, G2) will be required  to purchase tickets for Opening Ceremonies  and/or AAO Gala at $90 each, regardless of age and/or early or late registration.

eBulletins

Below are links to 2016 Annual Session eBulletins that include a variety of information about the meeting sent to members starting in August 2015. To view the general eBulletin archives, click here.


February 12
  • Hear Diverse Viewpoints on Cutting-Edge Topics at Annual Session
  • Sign Up Today for the BlueApple 10-Test Health Screening
  • \Recruit Candidates to Buy/Join Your Practice at the Orthodontic Career Fair
  • Charley Schultz Resident Scholar Award Application at aaoinfo.org 
January 18
  • New Orlando Attractions Offer Adventure
  • Camp AAO Returns to Annual Session: Bring Your Family
  • New Pinterest Page Offers Helpful Orlando Information for Attendees and Their Spouses 
  • Charley Schultz Resident Scholar Award Application Available 
December 22,
  • December Bulletin Features the Annual Session Doctors Program 
  • AAO Donated Orthodontic Services is the 2016 Annual Session Charity
  • Paid Registration Includes Tickets to Events at Two Theme Parks
  • Charley Schultz Resident Scholar Award Application Available January 4
November 18
  • AAO Tours Include New Orlando Attractions
  • Beware of Meeting-Related Housing Scams
  • Paid Annual Session Registration Includes Tickets to Two Theme Parks 
  • Orthodontic Staff Program Debuts New Speakers, Features Long-Time Favorites
October 5,
  • 2016 Annual Session Registration Opens
  • Discounted Hotel Rates Available to Annual Session Attendees
  • Register Your Team for Hands-On Sessions for Orthodontic Staff
  • Apply by October 15 to Present Research in Orlando
September 25
  • 2016 Annual Session to Feature Hands-On Sessions for Staff
  • Enjoy the Orlando Experience
  • Paid Annual Session Registration Includes Discounted Tickets for Events at Two Theme Parks
  • Apply for 2016 Hellman, Sicher and Graber Awards by October 1
August 10
  • Mitt Romney to Speak During 2016 Awards L:uncheon in Orlando
  • Annual Session Events to Be at Sea World and Universal Studios
  • Apply by October 15 to Present Research in Orlando
  • Drs. Andrews, Melsen and Peck are 2016 Annual Session Named Lecture Speakers

Speaker eHandouts

eHandouts for Featured Speaker Series

Bruce Christopher -- Re-energize Your Relationship.pdf


eHandouts for Practice Transitions Seminar

Practice Transition Seminar -- Roger Hill.pdf
Practice Transition Seminar -- Scott McDonald.pdf
Practice Transition Seminar -- Eric Ploumis.pdf
Practice Transition Seminar -- Ken Alexander.pdf
 

eHandouts for Doctors & Staff

Greenia Dana -- Lessons From the Oldest Old ... The 90+ Study.pdf
Kerr James -- The Future is Already Here .pdf
Levin Roger -- Breakthrough Ideas for Marketing.pdf
Peralta Gabe -- Websites, Blogs and SEO, Oh My.pdf
Teplitz Jerry -- Increasing Your Personal and Professional Power.pdf

 

eHandouts for Staff

Alexander Ken -- Empowering the Scheduling Coordinator.pdf
Bray Rosemary -- Put the Disney Way in Your Ortho Day.pdf
Bray Rosemary -- Teamwork ... Bringing Us Together.pdf
Cook Andrea -- Imaging for Today's Orthodontic Office.pdf
Cook Andrea -- From Good to Great ... Tips, Tricks and Techniques for Clinical Team.pdf
Curtin Steve -- Customer Service; Delight Your Patients and Parents.pdf
Dorst Jackie -- The Magic of Safety ... OSHA and Infection Control.pdf
Hyman Nancy -- Teamwork ... Creating a Marketing Team Utilizing Your Staff.pdf
Lowe Mark -- Aligners ... What Assistants Need to Know.pdf
Murdock Dan -- Don't Wait; You Can Have the Financial Future you Want .pdf
Snow Dennis -- Delivering World Class Customer Service ... Lessons from the Mouse.pdf
 

eHandouts for Doctors

Andrews Lawrence -- Salzmann Lecture ... The Six Elements of Orthodontic Philosophy.pdf
Benson Philip -- Demineralized Lesions During Orthodontic Treatment.pdf
Brezniak and Wasserstein -- The Biomechanics of Orthodontitis and Root Resorption.pdf
Barretto Gustavo -- Orthodontic Recovery of Iatrogenic Cases.pdf
Campbell Phillip -- White Spots Matter.pdf
DuRussel John -- Bone Mineralization Dependent Craniosynostosis and Craniofacial Shape Abnormalities.pdf
Fleming Padhraig -- Faster Treatment ... Getting Ahead of Ourselves.pdf
Flores-Mir Carlos -- The Angle Orthodontist.pdf
Franchi Lorenzo -- Can we Improve the Efficacy of Early Class III Treatment.pdf
Hendricks Heather -- The Investigation of Primary Failure of Eruption Etiology.pdf
Higgins Duncan REVISED -- Xbow, The Other Way to Use Class II Springs.pdf
Justus Roberto -- Deproteinization of Tooth Enamel Surfaces REVISED.pdf
Kim Tae-Woo -- How to Treat Open Bite or Upper Anterior Protrusion Cases.pdf
Kravitz Neal -- Direct To Consumer Marketing ... Current and Future Trends.pdf
Krishnaswamy Nathamuni -- Interventions to Accelerate Orthodontic Tooth Movement.pdf
Melsen Birte -- Angle Lecture ... Fast Food or Slow Food Orthodontics.pdf
Miles Peter -- Evidence-based Efficiency in Class II Treatment.pdf
Mulligan Thomas -- Biomechanics ... Past, President and Future.pdf
Okeson Jeffrey -- TMD and Orthodontic Therapy ... An Update.pdf
Oliver Donald -- Scratching Your Head; Is it Really True.pdf
Park Jae Hyun -- Clinical and Biomechanical Considerations of Using TADs and Novel Appliances.pdf
Paulsen Hans -- Autotransplantations of Premolars ... A Contemplative Treatment Option.pdf
Sabhlok Ramish -- New Advancements in Noncompliance Class II Correction.pdf
Souki Bernardo -- Herbst Appliance Treatment ... What We Have Learned.pdf
Trevisi Hugo -- Is Upper Second Molar Extraction a Solution for Class II Malocclusion Treatment.pdf
Vaid Nikhilesh -- Orthodontic Care ... 'Therapy' or 'Experience'.pdf
Watt Dino -- Influence, Persuasion and Success ... Understanding Body Language.pdf
Wilmes Benedict -- Expanding the Horizons of Aligner Therapy with TADs.pdf


 

Doctors Lectures

Fri | 7:30 AM - 5:30 PM

Windemere Y at Hyatt Regency Orlando

7 CE Credits

Roger A. Hill MSA | Ken Alexander BA, M.Div. | Scott McDonald MA | Eric J. Ploumis DMD, JD

Sessions:

Speakers:

Roger A. Hill MSA
Ken Alexander BA, M.Div.
Scott McDonald MA
Eric J. Ploumis DMD, JD

Description:

The Seminar begins with 7:30am breakfast, includes lunch, and ends with reception at 4:30-5:30pm. No matter which stage your career is in, the challenges and intricacies of an orthodontic practice transition can be daunting. Practice valuation, student debt, tax mitigation, practice location and legal issues are just some of the vast key considerations for those making or considering a transition. The 2016 AAO Practice Transition Seminar will address your questions, concerns and uncertainties from all angles through an intensive, full-day event. Join consultants Ken Alexander, Roger Hill, Scott McDonald and Eric Ploumis as they share their unique, expert approaches to practice transition. You will also have the opportunity to engage with these highly-regarded individuals, as well as consultants Tom Ziegler and Steven Ziegler, during the all-new roundtable luncheon. Moreover, the consultants will come together for an interactive panel discussion and Q&A, allowing you to gain even more invaluable insight. Complete the day by attending the networking cocktail reception, sponsored by Ziegler Practice Transitions, as you mingle further with consultants and colleagues alike. Don’t miss this dynamic one-of-a-kind event, held in conjunction with the AAO Annual Session in Orlando! For more information, please contact Brandon Hackworth at bhackworth@aaortho.org.


Learning Objectives:

- Identify the value, hidden costs, pitfalls and potential legal issues of an orthodontic practice transition
- Identify where to gather the demographic, psychographic and competition data that determines future success and how to avoid dangers
- Apply student loan and tax reduction strategies associated with practice transition

Fri | 9:00 AM - 12:00 PM

Celebration 12-13 at Hyatt Regency Orlando

0 CE Credits

Sessions:

Fri | 1:00 PM - 5:00 PM

105 - 108

0 CE Credits

Sessions:

Description:

These classes are being administered directly by the companies presenting them. Using the emails/links given here, contact the company you are interested in directly for class details and to sign up for their classes: Carestream: www.CarestreamDental.com/AAO2016 ... Room 108A Oasys: www.oasys.us/AAO_user_meeting_reg.php ... Room 107 Dolphin: Lisa.Randazzo@DolphinImaging.com ... Room 106 Cloud9Ortho: htt://www.cloud9ortho.com/2016-aao/ ... Room 105B New Horizons Software: Meeting@NHSoftware.com ... 108B


Fri | 1:00 PM - 4:00 PM

314

2.5 CE Credits

Elizabeth Franklin BA, MA | David A. Corso BS, JD | Robert E. Varner DMD

Sessions:

Speakers:

Elizabeth Franklin BA, MA
David A. Corso BS, JD
Robert E. Varner DMD
Speaker Has Financial Interest

Description:

You are establishing your career as a new orthodontist. The choices you make will determine how exposed you are to having a regulatory complaint or malpractice claim made against you. Your practice venue, your communication skills, your record-keeping practices are just a few of the areas that can lead to claims. Doing due diligence regarding potential employment opportunities and exercising defensive practice techniques will help protect you. This risk management program is designed for the new and nearly new orthodontist to assist you to minimize your malpractice exposure – although all orthodontists will find it applicable. It is sponsored by the AAO Council on Insurance and the AAOIC (RRG). The speakers will include an orthodontist who is experienced at evaluating orthodontic malpractice claims, a malpractice defense attorney who is experienced at handling dental/orthodontic malpractice claims, and an insurance claims manager who has experience investigating and handling orthodontic malpractice claims. There will be a Q&A session; bring any patient problems from your office to discuss. NEW: All AAOIC (RRG) insureds can earn a 10% Professional Liability premium discount by attending this entire session.


Learning Objectives:

- Explain how different practice venues can increase exposure to malpractice claims
- Demonstrate how to create detailed and thorough orthodontic records that will minimize exposure to claims and provide maximum defense if one develops
- Identify what aspects of practice most frequently result in claim activity and how to manage treatment to preclude problems

Fri | 1:00 PM - 4:00 PM

Celebration 12-13 at Hyatt Regency Orlando

0 CE Credits

Sessions:

Sat | 8:00 AM - 9:30 AM

304

Topic: For Doctors & Staff - Moderator Edwina Wood

1.5 CE Credits

Jeff Behan

Sessions:

Speakers:

Jeff Behan
Speaker Has Financial Interest

Description:

Having an effective (and detailed) marketing plan gives you the ability to make informed decisions, helps your team focus on the right priorities, and can greatly shorten your road to success. Without it, chances are you’re throwing a significant amount of money away without any measurable return on investment. This content-packed presentation will give you and your team the framework to create a goal-based budget, make good marketing decisions, and understand how to measure and track your success.


Learning Objectives:

- Create a goal-based budget
- Make good marketing decisions
- Identify how to measure and track your success

Sat | 8:30 AM - 10:00 AM

312

0 CE Credits

Dick Hoyt

Sessions:

Speakers:

Dick Hoyt

Description:

Together, You Can Do Anything! Rick Hoyt uses a wheelchair.  That has not stopped him from living a very full and amazing life.  He and his dad, Dick, formed “Team Hoyt” and have competed around the world doing marathons and triathlons, competing in over 1100 athletic events in the last 37 years.  Rick was born in 1962 as a spastic quadriplegic with cerebral palsy and as a non-speaking person – but despite these disabilities, Rick’s mind and spirit have always been strong.  His family supported his quest for independence and inclusion in community, sports, education and the workplace, culminating with his graduation from Boston University.  Dick travels the country educating the public about disability awareness and promoting the Team Hoyt motto, “Yes You Can”.  Through his presentation, Dick shares his lifelong commitment to changing attitudes and educating others on the world of disabilities.


Sat | 9:30 AM - 11:30 AM

105

0 CE Credits

Ron Redmond DDS, MS

Sessions:

Speakers:

Ron Redmond DDS, MS

Description:

Where have we been and where are we going? A reference of historical data with the current social and economic forces that will shape the future of our profession.


Sat | 9:45 AM - 11:15 AM

304

Topic: For Doctors & Staff - Moderator Rosemary Bray

1.5 CE Credits

Vicki Newell

Sessions:

Speakers:

Vicki Newell

Description:

Research tells us that when people are using their strengths, they are six times more likely to be engaged in their jobs and three times as likely to report having an excellent quality of life. When a team is Strengths-focused, they are 12.5% more productive! When individuals and teams are in their strengths zone, the results are a more positive work environment due to increased awareness and productivity. This presentation will discuss interdependent teams and what it takes to become a Strengths-based Practice.


Learning Objectives:

- Determine how strengths will help you to be more productive
- Discover skillful ways to harness the challenges at work and to promote happiness and well-being
- Recognize the advantages of an interdependent team in your practice

Sat | 10:15 AM - 11:15 AM

312

0 CE Credits

Lou Mongello

Sessions:

Speakers:

Lou Mongello

Description:

Disney expert, author, and award-winning podcaster Lou Mongello shares his years of experience and thousands of visits to the Walt Disney World Resort in this fun, informative session that will help you get the most out of your time in the parks during your visit. From overlooked experiences to some of the parks’ secrets and hidden treasures, you’ll learn the insider tips on where to go (and when); fun facts and trivia; the best dining options; free things to see, do (and eat!), and more!


Sat | 12:30 PM - 2:45 PM

2 CE Credits

Bella Shen Garnett DMD, MMSc, PC | Donald R. Joondeph DDS, MS | Peter Buschang MA, PhD

Sessions:

Speakers:

Bella Shen Garnett DMD, MMSc, PC
Donald R. Joondeph DDS, MS
Peter Buschang MA, PhD

Description:

This lecture will review what has been used in the past to control high angle vertical cases and how clear aligners are able to maintain and decrease the mandibular plane angle  thereby enabling orthodontists to close severe open bite cases without orthognathic surgery. Cases and superimpositions will be presented so orthodontists can better understand the mechanics as to how open bites are being closed using clear aligners.


Learning Objectives:

- Demonstrate how to use clear aligners to control high angle cases, close open bites without orthognathic surgery, fixed appliances, or TADs
- Analyze how the vertical is controlled using clear aligners
- Demonstrate how controlling the vertical can also help correct Class II cases

Description:

Anterior vertical height and facial esthetics can be significantly influenced by incorporating either clockwise or counterclockwise rotation of the distal mandibular segment during mandibular advancement surgery. This presentation will review the indications and the presurgical orthodontic considerations associated with either increasing or decreasing anterior vertical dimension with mandibular surgical advancement.


Learning Objectives:

- Identify the appropriate treatment approach to either maximally increase or decrease anterior facial height for esthetics
- Assess the long-term stability of surgical mandibular advancement with either intentional clockwise or counterclockwise rotation

Description:

In order to effectively and efficiently treat hyperdivergent Class II’s, you need to understand craniofacial growth. While most orthodontists appreciate the importance of vertical growth, most cannot control and use it therapeutically and therefore have had to be satisfied with occlusal corrections, hoping that skeletal relationships do not worsen. Historically, surgery has been the only way to correct vertical skeletal discrepancies, but based on our renewed understanding of growth, non-surgical orthopedic correction of growing Class II hyperdivergent patients has recently been shown to be possible. This approach is comprehensive, addressing both the AP and vertical skeletal discrepancies. To fully appreciate why this approach works, orthodontists must willing to change the way they think about mandibular growth. Only by doing so will they be able to truly grasp why it is possible to obtain orthopedic changes in growing hyperdivergent Class II’s, and why such corrections, when performed in growing patients, might be expected to remain stable over the long-term.


Learning Objectives:

- Change the way you think about mandibular growth in order to successfully treat hyperdivergent Class II patients
- Discuss how to treat hyperdivergent Class II patients orthopedically using skeletal anchorage to control posterior eruption
- Recognize that the treatment of growing hyperdivergent patients holds greater potential for long-term stability

Sat | 12:30 PM - 1:30 PM

312

Topic: Marketing and Social Media - Moderator Dr. George Kanavakis

1 CE Credit

Ali Oromchian JD, LLM

Sessions:

Speakers:

Ali Oromchian JD, LLM
Speaker Has Financial Interest

Description:

Love it or loathe it, the social media phenomenon is here to stay. Many dental practices embrace this medium and positively encourage their employees to use it for networking and marketing. Others remain skeptical about this brave new world and have banned its use in their office. Whatever your stance, you can be sure that a good number of your employees regularly blog, tweet and use Facebook in their spare time at the office. This lecture will look at some of the main risk areas with the use of social media by both employers and their teams, providing a fresh perspective on how to embrace this new technology and strategies on how to manage situations stemming from social media.


Learning Objectives:

- Raise your business profile and promote your brand by minimizing the risk of negative publicity
- Protect against loss of productivity and HIPAA violations
- Evaluate legal and HR strategies to keep in mind when combating social media violations within your practice

Sat | 1:00 PM - 2:00 PM

304

Topic: For Doctors & Staff - Moderator Rita Bauer

1 CE Credit

Dana Greenia

Sessions:

Speakers:

Dana Greenia

Description:

Over the past century, advances in public health and medical science have extended life expectancy by more than 28 years. People over age 90 are now the fastest growing segment of the population, although little is known about these pioneers of aging. This lecture will discuss findings from The 90+ Study, one of the largest population-based studies of oldest-old in the world. Ms. Greenia will share lifestyle and other lessons from individuals in their tenth decade and beyond.


Learning Objectives:

- Identify lifestyles factors associated with longevity and dementia in 90+ year olds
- Describe the relationship between exercise and falls in the oldest old
- Relate the clinical-pathological correlations of normal cognition and dementia in 90+ subjects

Sat | 1:30 PM - 2:30 PM

312

Topic: Marketing and Social Media - Moderator Dr. George Kanavakis

1 CE Credit

Ali Husayni BA, MBA

Sessions:

Speakers:

Ali Husayni BA, MBA

Description:

Have you felt lost when talking with a so-called "SEO expert"? Have you wondered what part of what he says you can trust and what part you should not? This lecture will focus on what makes for a good Search Engine Optimization company ... lingo, reports, and reputations that you should seek out before making a decision, plus the phrases you should be aware of which indicate if a company is not the right one to go with. Price points, agreements, and expectations for any given SEO campaign will also be discussed. You will be able to judge your current SEO company or hire a new one without worrying about going with the wrong guy.


Learning Objectives:

- Analyze what makes a good SEO company
- Analyze what makes a bad SEO company
- Summarize what to expect from your SEO campaign

Sat | 2:15 PM - 3:15 PM

304

Topic: For Doctors & Staff - Moderator Dr. Joseph Zgrodnick

1 CE Credit

Eric J. Ploumis DMD, JD

Sessions:

Speakers:

Eric J. Ploumis DMD, JD

Description:

We are all familiar with the terms “informed consent” and “standard of care” but do we really know what those terms mean or how they relate to our ability to practice good dentistry? Are we really sure what the standard of care is or who determines it? This presentation is designed to define and clarify two important legal concepts that have a significant impact on our ability to practice with confidence and security.


Learning Objectives:

- Define the standard of care
- Provide proper informed consent
- Manage risk more effectively in their orthodontic practice

Sun | 8:00 AM - 11:00 AM

110

2.5 CE Credits

Elizabeth Franklin BA, MA | Terry R. Pracht DDS, MS | David A. Corso BS, JD

Sessions:

Speakers:

Elizabeth Franklin BA, MA
Terry R. Pracht DDS, MS
Speaker Has Financial Interest
David A. Corso BS, JD

Description:

Orthodontists work hard to create beautiful smiles and give their patients healthy teeth. When a patient or parent is dissatisfied and files a malpractice claim or regulatory complaint, it is discouraging and stressful. Attend this program to learn which areas of practice currently cause the most risk and how to make changes that will minimize exposure. This risk management program is sponsored by the AAO Council on Insurance and the AAOIC (RRG). The speakers will be an orthodontist with experience reviewing and evaluating orthodontic malpractice claims, a malpractice defense attorney who handles orthodontic malpractice claims, and an insurance claims representative who specializes in handling orthodontic malpractice claims. AAOIC (RRG) insureds will earn a 10% Professional Liability premium discount by attending the entire two hour event.


Learning Objectives:

- Create good quality and detailed orthodontic records that will enhance patient care and provide maximum defense if a claim is filed
- Assess why obtaining informed consent is critical to your protection from claims. See the multiple tools available to achieve that protection
- Recognize and diffuse problem patient situations early

Sun | 8:00 AM - 9:30 AM

304

Topic: For Doctors & Staff - Moderator Dr. Thom Rosenbarger

1.5 CE Credits

Jerry Teplitz JD, PhD, CSP

Sessions:

Speakers:

Jerry Teplitz JD, PhD, CSP
Speaker Has Financial Interest

Description:

Have you ever had a negative day at home or at work? How did you feel at the end of it? ... tired and drained. Now, have you ever had a positive day at home or at work? How did you feel at the end of it? Energized. Isn’t there an increase in your productivity, effectiveness and bottom line on those positive days? You can have that outcome every day! Dr. Jerry Teplitz will show you how to make every day that way through actual tools and techniques that will increase your energy to new levels of excellence. These immediate, effective and easy methods can be applied to all aspects of your personal and professional life.


Learning Objectives:

- Develop methods to reduce the stress effects that your environment has on you
- Change a negative situation to a positive one
- Employ personal power techniques to increase your overall effectiveness

Sun | 9:00 AM - 10:00 AM

108 at Convention Center

0 CE Credits

Sessions:

Description:

The AAO Young Members Town Hall is an open event for orthodontic residents and new and younger AAO members. This is an exciting opportunity to make your voice heard, offering a platform to share thoughts, concerns and feedback with AAO leadership. Come prepared to discuss a variety of topics and issues.


Sun | 9:45 AM - 11:15 AM

304

Topic: For Doctors & Staff - Moderator Dr. Thom Rosenbarger

1.5 CE Credits

Gabe Peralta

Sessions:

Speakers:

Gabe Peralta

Description:

A customer’s journey is a complex process that involves multiple touchpoints with your practice online before they become a patient. This session will explore the patient’s journey through websites, search engines and social media, showing how proper search engine optimization (SEO) and online presence management can help direct even completely cold leads to your website and turn them into new patients. Learn about common roadblocks potential patients may face, dangerous detours patients can take towards your competition, and ways to keep them on the journey towards becoming your next patient.


Learning Objectives:

- Navigate through a customer’s journey and learn how to optimize their online presence along the way
- Recognize and evade roadblocks and detours on the road to getting new patients
- Relate actionable tips to leave a lasting impression on anyone who interacts with their practice

Sun | 9:45 AM - 11:15 AM

312

0 CE Credits

Bruce Christopher

Sessions:

Speakers:

Bruce Christopher

Description:

This unique and new presentation, designed specially for the AAO, takes a lighthearted and humorous look at what makes relationships thrive. Here is a secret: Conflict is inevitable in all relationships. In fact, if you are not having conflict in your relationship, you are probably not having much of a relationship. It’s not how many problems a couple has that matters – it is how they solve those problems. How couples talk about problems and about their relationship is the most important aspect of their communication. Someone once said, “It takes years to get a plumber’s license, and only a twenty-minute ceremony to get married.” This is a set-up for disappointment and disillusionment in our relationships. We enter into a relationship with high hopes and expectations, but have virtually no skills or training in what makes relationships work. The objective of this session is to give couples the essential communication skills of conflict resolution and problem-solving – and have fun doing it!


Sun | 12:30 PM - 2:00 PM

304

Topic: For Doctors & Staff - Moderator Dr. John Marchetto

1.5 CE Credits

Steven P. Alexander DDS, MS | Ryan Alexander BS | Ken Alexander BA, M.Div.

Sessions:

Speakers:

Steven P. Alexander DDS, MS
Speaker Has Financial Interest
Ryan Alexander BS
Speaker Has Financial Interest
Ken Alexander BA, M.Div.
Speaker Has Financial Interest

Description:

“Oh, and by the way, I sold the practice yesterday!” These words send shivers of fear up and down the spines of most team members. What they may not realize is that these same butterflies are in the new owner’s stomach as both sides are in for a real challenge of changes and new relationships. In this lecture, Ken Alexander, with his sons Ryan and Steven, will bring together the various points of view and share the concerns and pitfalls that await the doctor and team as they begin working together for a smooth transition. If you are a doctor or team member who is nearing the transition time in your practice, or you are the new buyer of a practice, this lecture is for you. The Alexanders can help you overcome the fear of change by knowing more of what to expect and how to deal with some of the frustrations and difficulties encountered in an orthodontic practice transition.


Learning Objectives:

- Overcome the fear of change in a transition by knowing more of what to expect
- Gain perspective by listening to the experiences of a recent Buyer
- Recognize some of the most common mistakes made when dealing with transition changes

Sun | 2:30 PM - 4:00 PM

Regency S at Hyatt Regency Orlando

1.5 CE Credits

Eric J. Ploumis DMD, JD

Sessions:

Speakers:

Eric J. Ploumis DMD, JD

Description:

This program is focused to orthodontists newly in practice and to orthodontic residents. Opportunities for a graduating orthodontic resident to enter into a traditional associate position and transition into the senior doctor’s practice are as scarce as a Begg bracket. The current job market is in rapid flux and failing to appreciate the evolving landscape is perilous for both the young associate trying to start a career and the senior doctor looking to transition out of private practice. This presentation will examine the current employment options a young orthodontist can expect and will explore what the senior doctor is competing against in searching for an associate and successor.


Learning Objectives:

- List traditional employment options
- Discuss independent contractor vs. employee status
- Discuss working in a multi-disciplinary office or corporate dental chain

Sun | 4:00 PM - 5:30 PM

Regency T-V at Hyatt Regency Orlando

0 CE Credits

Sessions:

Description:

The Orthodontic Career Fair brings together individuals and organizations with practice opportunities, such as associateships or practices for sale, with individuals who are actively seeking opportunities. This is a chance for seekers to engage face-to-face with employer representatives and discuss available opportunities.


Sun | 7:00 PM - 9:30 PM

Hilton Orlando - Promenade Lawn

0 CE Credits

Sessions:

Mon | 8:00 AM - 9:30 AM

304

Topic: For Doctors & Staff - Moderator Tina Byrne

1.5 CE Credits

Roger Levin DDS

Sessions:

Speakers:

Roger Levin DDS
Speaker Has Financial Interest

Description:

In this era of increased competition for ortho cases, generating doctor referrals has taken on greater significance than ever before. In this idea-packed, results-oriented presentation, Dr. Levin shares referral marketing insights, strategies and techniques proven effective in today’s challenging market. Learn how to strengthen relations with your referrers, receive a commanding share of their referrals, and increase production significantly.


Learning Objectives:

- Increase the number of dentists and other professionals referring to your practice
- Use relationship-building strategies to earn a growing number of referrals from each source
- Encourage patients and parents to advocate strongly for you

Mon | 9:45 AM - 11:15 AM

304

Topic: For Doctors & Staff - Moderator Tina Byrne

1.5 CE Credits

Neal D. Kravitz DMD, MS

Sessions:

Speakers:

Neal D. Kravitz DMD, MS

Description:

As they say, there are no free lunches ... no shortcuts to success. But, there are critical steps you can take to achieve excellence. Look in the mirror and critically ask yourself: How well do I market? How efficient are my office protocols? How organized are my finances? How good is my customer service, really? Am I an elite practice? Learn what you need to know from a doctor who is working from the trenches. This lecture, intended for both doctors and staff, will focus on improving your day-to-day operations. Discover simple steps that will strengthen your interpersonal relationships with challenging patients, improve the flow of your work schedule, reduce administrative and clinical errors, and establish a powerful reputation in the community.


Learning Objectives:

- Discover scheduling pearls to improve your workflow
- Evaluate common clinical errors that upset referring dentists
- Establish the highest reputation in your community

Mon | 9:45 AM - 11:15 AM

312

0 CE Credits

Brad Barton

Sessions:

Speakers:

Brad Barton

Description:

Magicians use techniques to fool their audience for fun. These same deceptive techniques can create illusions in our personal and professional lives – that aren’t fun! Brad Barton proves it! He reveals the specific process he employed to sustain the focus and performance to shatter decades old track & field world records. Enjoy startling magic, engaging personal stories and laugh out loud as you discover The Magic and Power of Positive Perception.


Mon | 12:30 PM - 1:30 PM

307

Topic: Root Resorption - Moderator Dr. Wellington Rody

1 CE Credit

Atalia Wasserstein DMD, Cert.Orth. | Naphtali Brezniak MD, DMD, MSD

Sessions:

Speakers:

Atalia Wasserstein DMD, Cert.Orth.
Naphtali Brezniak MD, DMD, MSD

Description:

Can naming the familiar process Orthodontically-Induced Inflammatory Root Resorption as 'Orthodontitis' formulate a new approach in respect to it? This might bring a positive attitude in the discourse to what we are familiar with ... the unavoidable irreversible morphological root changes that occur during orthodontic treatment. This lecture will discuss other mechanisms the body uses as a reaction to immediate and long-term changes in its homeostasis. It will review conclusions from several short-term human in-vivo studies that brought the most important guidelines of orthodontic treatments published in the last 30 years, in the perspective of biomechanics and actual long-term findings. Results from a study done worldwide sponsored by the WFO on the standard of care related to orthodontic root resorption will also be presented. The means to prevent root resorption and, moreove,r to eliminate it from the profession vocabulary is yet unknown. Are we on the right track to find a solution?


Learning Objectives:

- Assess the importance of the validity, legitimacy and the purpose of naming the Orthodontically Induces Inflammatory Root Resorption phenomenon as Orthodontitis
- Discuss Orthodontitis in the perspective of Biomechanics
- Evaluate ways of monitoring and handling Orthodontitis during treatment in relation to the common standard of care

Mon | 12:30 PM - 1:30 PM

308

Topic: Managing a Practice - Moderator Dr. Wallace McCarlie

1 CE Credit

Laurance E. Jerrold DDS, JD

Sessions:

Speakers:

Laurance E. Jerrold DDS, JD

Description:

Potential legal liability is a facet of clinical practice. The situations, actions, and office policies that create this environment will be discussed and risk management protocols will be advanced to aid the practicing orthodontist with ways to either negate or minimize the potential exposure one faces on an almost daily basis. Both the administrative and clinical environments will be covered. Specific examples of real life scenarios that have led to legal liability will be discussed.


Learning Objectives:

- Appreciate the administrative and clinical situations that can expose the clinical practitioner to potential legal liability
- Assess current office protocols and policies from the perspective of orthodontic risk management with the idea of reducing exposure
- Integrate risk management principles presented to negate or minimize potential for exposure and liability

Mon | 1:00 PM - 2:30 PM

304

Topic: For Doctors & Staff - Moderator Dr. Andrew Kassman

1.5 CE Credits

David S. Ostreicher DDS, MS, MPH

Sessions:

Speakers:

David S. Ostreicher DDS, MS, MPH

Description:

We all have them: complainers, poor compliance, and, well, crazy patients. They only make up one or two percent of your practice, but they can ruin your day and your reputation. In this fast paced presentation, you will learn the tricks and techniques to avoid future problems, and how to turn the complainers into referrers.


Learning Objectives:

- Prevent common patient "misunderstandings"
- Change angry patients to content patients
- Manage patients who need extra time and attention

Tue | 8:00 AM - 9:30 AM

304

Topic: For Doctors & Staff - Moderator Dr. Pat DiCiccio

1.5 CE Credits

James Kerr

Sessions:

Speakers:

James Kerr

Description:

"It's just not evenly distributed" (... William Gibson). From 3-D printed guns and bodyguard drones to virtual reality and under the skin sensors, this presentation will take a sweeping look at how our lives will be affected by the exponential speed of tech development. Imagine your personality living online alongside you ... It's coming.


Learning Objectives:

- Filter out the hype of emerging tech and recalibrate expectations of the future
- Anticipate technological change and harness it
- Develop smarter mid- and long-term business plans

Tue | 8:00 AM - 9:00 AM

320 Chapin

Topic: Interdisciplinary Care - Moderator Dr. Ron Bellohusen

1 CE Credit

Vincent O. Kokich Jr. DMD, MSD

Sessions:

Speakers:

Vincent O. Kokich Jr. DMD, MSD

Description:

Providing the appropriate orthodontic treatment for the complex dental patient is often a challenging task. As orthodontists, our goal should be to create the foundation necessary for our restorative colleagues to establish optimal function and esthetics utilizing the most conservative approach. Today, this goal often focuses on space appropriation for proper implant placement. When is it acceptable to close space in order to minimize the number of implants? This lecture will present a variety of clinical scenarios where a conservative orthodontic approach may be the secret to success for these complex dental patients.


Learning Objectives:

- Identify conservative orthodontic treatment alternatives for the patient with missing teeth or a history of periodontal disease
- Recognize the importance of utilizing the interdisciplinary team when planning treatment for the complex dental patient
- Identify the limitations of orthodontic treatment for these types of patients

Tue | 9:00 AM - 10:00 AM

320 Chapin

Topic: Interdisciplinary Care - Moderator Dr. Ron Bellohusen

1 CE Credit

David M. Sarver DMD, MS

Sessions:

Speakers:

David M. Sarver DMD, MS

Description:

Orthodontic treatment planning is often driven by either first impression or “that’s the way we always treat that.” What seems to be routine, even mundane, makes it easy for us to overlook the variations that make each patient different. While it makes complicated issues easy to treatment plan in one way, it often leaves out important details that should be recognized for the best treatment, leading us to a disappointing outcome. For example, a gummy smile may have as many as five different etiologies, and an individual’s gummy smile may be due to one of those etiologies, a combination of them, or even all of them. Utilizing principles of the checklist manifesto, this lecture will demonstrate how this approach to treatment planning actually leads to treatment planning simplification, and a discipline which leads to higher performance of the interdisciplinary team.


Learning Objectives:

- List the multiple etiologies of excessive gingival display on smile
- Develop a checklist system of treatment planning that leads to the treatment plan

Tue | 9:45 AM - 10:45 AM

304

Topic: For Doctors & Staff - Moderator Edwina Wood

1 CE Credit

Ken Roberts BS | Rob Pennacchini BS

Sessions:

Speakers:

Ken Roberts BS
Speaker Has Financial Interest
Rob Pennacchini BS
Speaker Has Financial Interest

Description:

Dale Carnegie said, "A person’s name is to that person, the sweetest, most important sound in any language." Remembering names of customers, prospects, networking contacts, and colleagues is critical to your ongoing professional success. It is essential in forming and strengthening relationships as well as establishing rapport with individuals. Today more than ever, professionals rely on stronger people networks to help them work more efficiently and advance in their careers. In this session, you will learn techniques to help you remember names when you need them. Find out which tools and formulas you can use that will help you remember the name of just about any person you will ever meet.


Learning Objectives:

- Demonstrate memory development techniques to help remember names that are fun, inspire confidence, and help build better relationships
- Identify four common reasons why we forget names

Tue | 11:00 AM - 12:00 PM

304

Topic: For Doctors & Staff - Moderator Dr. Pat DiCiccio

1 CE Credit

Edwina Marie Wood AA, RDA

Sessions:

Speakers:

Edwina Marie Wood AA, RDA

Description:

This seminar will suggest a practice budget that will pinpoint what percentage of practice revenue should be spent on overhead expenses. It will propose ways to save money in all areas of the orthodontic practice, staff expenses, ordering supplies and even marketing. The reduction of overhead is limited, but the ability to increase production is endless! This discussion will help every team member and doctor redefine value in the office, boost production and develop a process that will insure success for the WHOLE TEAM!


Learning Objectives:

- Develop a budget for overhead expenditures
- Adopt cost effective marketing and other ways to increase production
- Develop a positive TEAM involvement

Staff Lecture

Fri | 1:00 PM - 5:00 PM

105 - 108

0 CE Credits

Sessions:

Description:

These classes are being administered directly by the companies presenting them. Using the emails/links given here, contact the company you are interested in directly for class details and to sign up for their classes: Carestream: www.CarestreamDental.com/AAO2016 ... Room 108A Oasys: www.oasys.us/AAO_user_meeting_reg.php ... Room 107 Dolphin: Lisa.Randazzo@DolphinImaging.com ... Room 106 Cloud9Ortho: htt://www.cloud9ortho.com/2016-aao/ ... Room 105B New Horizons Software: Meeting@NHSoftware.com ... 108B


Fri | 1:00 PM - 2:30 PM

109-A

Topic: Staff Hands-on Workshops

1.5 CE Credits

Dusty Green

Sessions:

Speakers:

Dusty Green
Speaker Has Financial Interest

Description:

Experts today agree that video is one of the most powerful ways to market your business. But producing, shooting, editing and uploading your own videos can be frustrating, time-consuming and at times even counter-productive. In this workshop, Dusty Green will guide attendees through the basic steps of the video production process, with an eye specifically toward shooting videos in a fast-paced orthodontic office setting. Attendees will learn how to identify good videomaking opportunities, how to shoot, edit and upload their own videos, and how to get the most out of their videos in the most efficient and effective ways possible.


Learning Objectives:

- Demonstrate proper video production techniques, including lighting, sound and composition
- Use basic video editing skills
- Quickly and easily upload videos to social media and maximize SEO

Fri | 1:00 PM - 2:30 PM

109-B

Topic: Staff Hands-on Workshop

1.5 CE Credits

Douglas Depew DMD, MS, PC

Sessions:

Speakers:

Douglas Depew DMD, MS, PC

Description:

Wires of various materials provide the primary force to move teeth during orthodontic treatment.  Have you ever wondered why your doctor is making various bends in archwires and what each kind of bend is for?  Do you wish you were able to confidently and accurately adjust appliances such as retainers and headgears?  Learning basic concepts in wire bending will help you be a valued asset for your doctor as you help them treat patients more efficiently.  In this interactive hands-on session, you will learn how to make and recognize various types of 1st and 2nd order bends commonly used during orthodontic treatment in both large and small wires.


Learning Objectives:

- Evaluate different types of archwire bends and their purposes
- Demonstrate how to properly use wire bending pliers
- Describe how to fit and adjust appliances such as retainers and headgears

Fri | 1:00 PM - 2:59 PM

110-A

Topic: Staff Hands-on Workshops

2 CE Credits

Rita Bauer

Sessions:

Speakers:

Rita Bauer

Description:

Do you get frustrated with your clinical cameras and are not satisfied with the results? Are you thinking about a new replacement camera, but do not know which one is right for your practice? In this session you can work with some of the latest models to see which is right for you. Rita will show you how to calibrate your camera to get well exposed images every time, and you will learn techniques to consistently take excellent clinical views for patient documentation. You will be amazed how these practical tips will improve your photography and speed up your workflow.


Learning Objectives:

- Decide which digital camera is best suited for your practice
- Perform an exposure calibration with your clinical camera
- Demonstrate proper patient positioning for clinically correct views

Fri | 1:00 PM - 2:59 PM

110-B

Topic: Staff Hands-on Workshops

2 CE Credits

Neil M. Warshawsky DDS, MS

Sessions:

Speakers:

Neil M. Warshawsky DDS, MS

Description:

This session will present the basic science of how removable appliance therapy works. Topics will range from Essix Clear Aligner Therapy to full occlusal night guards with flat occlusal bite planes, and will include the different mechanisms to be used in removable appliance design. The difference in positive and negative pressure machinery, the different types of plastic available for fabrication, and the use multilayered “Kombi” materials will be discussed and demonstrated. Participants will have an opportunity to design and build actual appliances. Although samples of all materials will be provided with demonstration models of various malocclusions, the participants are encouraged to bring actual models of real cases. Time permitting, the participants will have an opportunity to build along the actual appliance for the cases they bring with them. Comparisons will be made to other existing technologies in the marketplace; advantages and disadvantages of each technology will be reviewed. Clinical examples of cases treated with osteoperforations will be reviewed for patients undergoing orthodontic therapy applicable to this technique.


Learning Objectives:

- Define the treatment parameters for designing clear aligner therapy
- Discuss treatment of more advanced cases combining aligners, restorative, pulsatile technology, and micro-osteoperforations treatments to make movements easier to perform
- Demonstrate strategies to seamlessly integrate micro-osteoperforations into the practice for increased production and efficiency

Fri | 3:00 PM - 4:30 PM

109-A

Topic: Staff Hands-on Workshop

1.5 CE Credits

Dusty Green

Sessions:

Speakers:

Dusty Green
Speaker Has Financial Interest

Description:

Experts today agree that video is one of the most powerful ways to market your business. But producing, shooting, editing and uploading your own videos can be frustrating, time-consuming and at times even counter-productive. In this workshop, Dusty Green will guide attendees through the basic steps of the video production process, with an eye specifically toward shooting videos in a fast-paced orthodontic office setting. Attendees will learn how to identify good videomaking opportunities, how to shoot, edit and upload their own videos, and how to get the most out of their videos in the most efficient and effective ways possible.


Learning Objectives:

- Demonstrate proper video production techniques, including lighting, sound and composition
- Use basic video editing skills
- Quickly and easily upload videos to social media and maximize SEO

Fri | 3:00 PM - 4:30 PM

109-B

Topic: Staff Hands-on Workshops

1.5 CE Credits

Douglas Depew DMD, MS, PC

Sessions:

Speakers:

Douglas Depew DMD, MS, PC

Description:

Wires of various materials provide the primary force to move teeth during orthodontic treatment.  Have you ever wondered why your doctor is making various bends in archwires and what each kind of bend is for?  Do you wish you were able to confidently and accurately adjust appliances such as retainers and headgears?  Learning basic concepts in wire bending will help you be a valued asset for your doctor as you help them treat patients more efficiently.  In this interactive hands-on session, you will learn how to make and recognize various types of 1st and 2nd order bends commonly used during orthodontic treatment in both large and small wires.


Learning Objectives:

- Evaluate different types of archwire bends and their purposes
- Demonstrate how to properly use wire bending pliers
- Describe how to fit and adjust appliances such as retainers and headgears

Fri | 3:00 PM - 5:00 PM

110-A

Topic: Staff Hands-on Workshops

2 CE Credits

Rita Bauer

Sessions:

Speakers:

Rita Bauer

Description:

Do you get frustrated with your clinical cameras and are not satisfied with the results? Are you thinking about a new replacement camera, but do not know which one is right for your practice? In this session you can work with some of the latest models to see which is right for you. Rita will show you how to calibrate your camera to get well exposed images every time, and you will learn techniques to consistently take excellent clinical views for patient documentation. You will be amazed how these practical tips will improve your photography and speed up your workflow.


Learning Objectives:

- Decide which digital camera is best suited for your practice
- Perform an exposure calibration with your clinical camera
- Demonstrate proper patient positioning for clinically correct views

Fri | 3:00 PM - 5:00 PM

110-B

Topic: Staff Hands-on Workshops

2 CE Credits

Neil M. Warshawsky DDS, MS

Sessions:

Speakers:

Neil M. Warshawsky DDS, MS

Description:

This session will present the basic science of how removable appliance therapy works. Topics will range from Essix Clear Aligner Therapy to full occlusal night guards with flat occlusal bite planes, and will include the different mechanisms to be used in removable appliance design. The difference in positive and negative pressure machinery, the different types of plastic available for fabrication, and the use multilayered “Kombi” materials will be discussed and demonstrated. Participants will have an opportunity to design and build actual appliances. Although samples of all materials will be provided with demonstration models of various malocclusions, the participants are encouraged to bring actual models of real cases. Time permitting, the participants will have an opportunity to build along the actual appliance for the cases they bring with them. Comparisons will be made to other existing technologies in the marketplace; advantages and disadvantages of each technology will be reviewed. Clinical examples of cases treated with osteoperforations will be reviewed for patients undergoing orthodontic therapy applicable to this technique.


Learning Objectives:

- Define the treatment parameters for designing clear aligner therapy
- Discuss treatment of more advanced cases combining aligners, restorative, pulsatile technology, and micro-osteoperforations treatments to make movements easier to perform
- Demonstrate strategies to seamlessly integrate micro-osteoperforations into the practice for increased production and efficiency

Sat | 8:00 AM - 9:30 AM

203

Topic: Marketing

1.5 CE Credits

Anil Idiculla MS, DMD

Sessions:

Speakers:

Anil Idiculla MS, DMD

Description:

Our profession is changing!  Economic and demographic pressures are threatening the traditional practice of orthodontics and dentistry as a whole.  This lecture will focus on the business state of orthodontics as it exists in 2015.  It will define many of the changes that are affecting your practice today and arm you with information that you can utilize to set your practice apart as an AAO member and minimize the negative effects these changes will have on your practice in the future.


Learning Objectives:

- Implement marketing strategies that the AAO can help you utilize
- Evaluate changing demographics affecting orthodontics
- Determine how to help your orthodontic practice grow in the future

Sat | 8:00 AM - 9:30 AM

205

Topic: Admin for Office Managers - Moderator Tina Byrne

1.5 CE Credits

Amy Kirsch BS

Sessions:

Speakers:

Amy Kirsch BS
Speaker Has Financial Interest

Description:

Ten Tips for Successful Hiring and Long-term Retention: In today's competitive orthodontic marketplace, finding and keeping the key players in your practice is crucial. Having team members who understand your vision, live your values and love your patients they way you do will take your practice to the next level.


Learning Objectives:

- Attract quality applicants
- Train new employees successfully
- Motivate employees to become long-term contributors

Sat | 8:00 AM - 9:30 AM

206

Topic: Clinical - Moderator Charlene White

1.5 CE Credits

Lori Garland Parker BS, MA

Sessions:

Speakers:

Lori Garland Parker BS, MA

Description:

We all face the challenge of motivating patients (and parents, for that matter). Whether it be for thorough brushing, wearing elastics consistently, keeping appointments, etc, these factors contribute to timely and successful orthodontic treatment. As times change and we gain a better understanding of human motivation, we need to modify our approach to effectively meet these challenges. This presentation will differentiate between extrinsic and internal motivators and how each play a part in your patients' experiences, and will include tips for chairside assistants to support patient cooperation in the real world.


Learning Objectives:

- List the eight guidelines for motivation
- Evaluate their current team communication style for effectiveness and continuity
- Design a plan to maximize patient cooperation at each appointment through effective communication

Sat | 8:00 AM - 9:30 AM

209

Topic: All Staff - Moderator Dr. Paul Kasrovi

1.5 CE Credits

Steve Curtin BA

Sessions:

Speakers:

Steve Curtin BA
Speaker Has Financial Interest

Description:

Businesses succeed or fail largely on the basis of positive testimonials and referrals from delighted customers. These customers are also less price-sensitive and more likely to repurchase. This presentation will address three critical questions, the answers to which will enable your practice to attract, engage, and retain delighted customers.


Learning Objectives:

- Articulate the difference between job function and job essence in order to accurately convey the totality of employees’ job roles
- Identify a single action you can take to immediately improve customer service quality in your practice
- Incorporate job essence into job function with the goal of normalizing exceptional customer service quality

Sat | 8:00 AM - 9:30 AM

304

Topic: For Doctors & Staff - Moderator Edwina Wood

1.5 CE Credits

Jeff Behan

Sessions:

Speakers:

Jeff Behan
Speaker Has Financial Interest

Description:

Having an effective (and detailed) marketing plan gives you the ability to make informed decisions, helps your team focus on the right priorities, and can greatly shorten your road to success. Without it, chances are you’re throwing a significant amount of money away without any measurable return on investment. This content-packed presentation will give you and your team the framework to create a goal-based budget, make good marketing decisions, and understand how to measure and track your success.


Learning Objectives:

- Create a goal-based budget
- Make good marketing decisions
- Identify how to measure and track your success

Sat | 8:30 AM - 10:00 AM

312

0 CE Credits

Dick Hoyt

Sessions:

Speakers:

Dick Hoyt

Description:

Together, You Can Do Anything! Rick Hoyt uses a wheelchair.  That has not stopped him from living a very full and amazing life.  He and his dad, Dick, formed “Team Hoyt” and have competed around the world doing marathons and triathlons, competing in over 1100 athletic events in the last 37 years.  Rick was born in 1962 as a spastic quadriplegic with cerebral palsy and as a non-speaking person – but despite these disabilities, Rick’s mind and spirit have always been strong.  His family supported his quest for independence and inclusion in community, sports, education and the workplace, culminating with his graduation from Boston University.  Dick travels the country educating the public about disability awareness and promoting the Team Hoyt motto, “Yes You Can”.  Through his presentation, Dick shares his lifelong commitment to changing attitudes and educating others on the world of disabilities.


Sat | 9:45 AM - 11:15 AM

203

Topic: Marketing - Moderator Dr. Donna Galante

1.5 CE Credits

Ann Marie Gorczyca DMD, MPh, MS

Sessions:

Speakers:

Ann Marie Gorczyca DMD, MPh, MS

Description:

This lecture describes how to give your patients an experience and feeling of excitement about the orthodontic care they receive in your office.  Outlined are tips for making patients feel heard, valued and well cared for that the team and doctor can use to create a legendary customer service impression.  Distinguish your office climate as one of outstanding service and hospitality and manage a team of inspired leaders to deliver five star service results and excellence.  Recognize that organization, preparation, and perseverance are needed in the creation of your customer service culture, which will return outstanding internal marketing patient referral results.


Learning Objectives:

- Outline the ten most powerful phrases in customer service
- Identify areas for improvement and success by the results of a customer service survey
- Analyze internal marketing project success by tracking new patient starts

Sat | 9:45 AM - 11:15 AM

205

Topic: Admin for Treatment Coordinators - Moderator Dr. Anil Idiculla

1.5 CE Credits

LeeAnn Peniche

Sessions:

Speakers:

LeeAnn Peniche
Speaker Has Financial Interest

Description:

We live in a tech-driven world. Technology now plays a role in everything from our careers to our relationships, the way we communicate to the way we shop. It has become an undeniable part of our culture, our social interactions and our work, but how do we best use it to our advantage in our practices? This session will illustrate how to effectively incorporate new technology and tools into the already-proven New Patient Process. Learn how to utilize technologies that reflect you and your individual practice in order to enhance your level of service, from the new patient call to reception, from your online presence to your case presentation ... whether you are tech-savvy or electronically-challenged!


Learning Objectives:

- Incorporate technology into the New Patient Process
- Effectively present new treatment modalities to your patients and professional partners
- Present manageable financial arrangements to include new technology

Sat | 9:45 AM - 11:15 AM

206

Topic: Clinical - Moderator Tina Byrne

1.5 CE Credits

Scott Frey DDS, MS

Sessions:

Speakers:

Scott Frey DDS, MS

Description:

Implement a lean training model in your practice to efficiently train highly skilled clinical staff while reducing the strain it can place on your existing workforce. This lecture will examine effective training workflows and how to leverage digital technology to create training modules that will un-complicate the training process.


Learning Objectives:

- Train skilled staff efficiently
- Create digital modules to un-complicate the training process

Sat | 9:45 AM - 11:15 AM

209

Topic: All Staff - Moderator Nickole Bradfield

1.5 CE Credits

Scott Law DMD, CAGS

Sessions:

Speakers:

Scott Law DMD, CAGS

Description:

Leadership by way of empowerment and giving control establishes a culture of emotional ownership where everyone is pushing in the same direction.  Office culture is achieved by the actions, thoughts and words of everyone -- patients included. Systems, attitude, feedback and celebration are keys to growth and success of any team.  This lecture will share business acumen for managing and growing a successful practice, as well as missteps you can avoid.  The purpose is to help you achieve your goals and dreams as you develop and hone your leadership skills and team.


Learning Objectives:

- Demonstrate how to empower others around you and the art of giving control
- Discuss the importance of "first follower" leadership
- Create a safe environment to allow others to grow

Sat | 9:45 AM - 11:15 AM

304

Topic: For Doctors & Staff - Moderator Rosemary Bray

1.5 CE Credits

Vicki Newell

Sessions:

Speakers:

Vicki Newell

Description:

Research tells us that when people are using their strengths, they are six times more likely to be engaged in their jobs and three times as likely to report having an excellent quality of life. When a team is Strengths-focused, they are 12.5% more productive! When individuals and teams are in their strengths zone, the results are a more positive work environment due to increased awareness and productivity. This presentation will discuss interdependent teams and what it takes to become a Strengths-based Practice.


Learning Objectives:

- Determine how strengths will help you to be more productive
- Discover skillful ways to harness the challenges at work and to promote happiness and well-being
- Recognize the advantages of an interdependent team in your practice

Sat | 10:15 AM - 11:15 AM

312

0 CE Credits

Lou Mongello

Sessions:

Speakers:

Lou Mongello

Description:

Disney expert, author, and award-winning podcaster Lou Mongello shares his years of experience and thousands of visits to the Walt Disney World Resort in this fun, informative session that will help you get the most out of your time in the parks during your visit. From overlooked experiences to some of the parks’ secrets and hidden treasures, you’ll learn the insider tips on where to go (and when); fun facts and trivia; the best dining options; free things to see, do (and eat!), and more!


Sat | 1:00 PM - 2:00 PM

203

Topic: Marketing - Moderator Dr. William Hyman

1 CE Credit

Nancy Hyman BA

Sessions:

Speakers:

Nancy Hyman BA

Description:

Create a practice growth team utilizing your staff and learn how to organize leadership, assign responsibilities, and design effective strategies for success. In this presentation, Nancy will outline two organizational scenarios, discuss an accountability system, discuss the doctor’s role in practice success, and show you how to maximize team cooperation as you head toward your production goals.


Learning Objectives:

- Compare organizational suggestions
- Design marketing strategies
- Determine the doctor's and team's roles in practice success

Sat | 1:00 PM - 2:00 PM

205

Topic: Admin for Scheduling Coordinators - Moderator Ryan Alexander

1 CE Credit

Ken Alexander BA, M.Div.

Sessions:

Speakers:

Ken Alexander BA, M.Div.
Speaker Has Financial Interest

Description:

In this lecture, Ken uses his considerable orthodontic practice management experience to look at Doctor Time Scheduling from the scheduler’s point of view. Few things create more upset in a practice than wrongly-scheduled appointments. The entire team is welcome to evaluate the difficulties in scheduling patients and how to systematically go about alleviating wrongly-scheduled appointments. It certainly begins with a strong, well prepared set of scheduling templates, but there is so much more to scheduling that must happen on a daily basis to achieve maximum on-time efficiency in an enjoyable way that can be reproduced day after day.


Learning Objectives:

- Evaluate scheduling in orthodontics from the Scheduler's point of view
- Discover concrete solutions to many of the common pitfalls in scheduling
- Create a scheduling system on which the entire practice can depend to produce enjoyable results

Sat | 1:00 PM - 2:00 PM

206

Topic: Clinical - Moderator Dr. Jasmine Gorton

1 CE Credit

Mark Alan Lowe DDS, CertOrtho

Sessions:

Speakers:

Mark Alan Lowe DDS, CertOrtho

Description:

Clear aligner therapy is increasing in prevalence as a treatment modality to correct malocclusions. Aligners are now delivered to treat minor problems like orthodontic relapse and even more complex cases involving extractions.  This lecture will provide an overview of aligner treatment -- covering the spectrum of case types that can be resolved predictably and what assistants need to know, start to finish,  to deliver quality aligner care.


Learning Objectives:

- Recognize malocclusions that can be treated predictably using aligners
- Outline, start to finish, the procedures involved in delivering aligner care
- Manage patient aligner treatment from initial aligner delivery to retention

Sat | 1:00 PM - 2:00 PM

209

Topic: All Staff

1 CE Credit

Elizabeth Franklin BA, MA

Sessions:

Speakers:

Elizabeth Franklin BA, MA

Description:

This program, sponsored by the AAO Committee on Insurance and the AAO Insurance Company (RRG), will discuss the development of malpractice claims from the perspective of the orthodontic staff. From communication with patients to documentation of records, to obtaining critical dental histories, and performing clinical procedures, staff has significant involvement with the patients and treatment. Staff can cause and/or prevent malpractice claims against the orthodontist. Attend this program to learn the latest trends in malpractice claims. Elizabeth Franklin, claims manager for AAOIC, will summarize real malpractice claims and regulatory complaints that have been impacted by orthodontic staff. She will discuss staff behavior and practice activity that can minimize or preclude the development of a claim. There will be a Q&A session to answer questions about the program material or any office problems.


Learning Objectives:

- Determine which staff practice activities frequently result in malpractice claims
- Develop effective administrative and communication techniques to facilitate patient satisfaction, and prevent claims
- Recognize early signs of patient or parent dissatisfaction and how to diffuse it

Sat | 1:00 PM - 2:00 PM

304

Topic: For Doctors & Staff - Moderator Rita Bauer

1 CE Credit

Dana Greenia

Sessions:

Speakers:

Dana Greenia

Description:

Over the past century, advances in public health and medical science have extended life expectancy by more than 28 years. People over age 90 are now the fastest growing segment of the population, although little is known about these pioneers of aging. This lecture will discuss findings from The 90+ Study, one of the largest population-based studies of oldest-old in the world. Ms. Greenia will share lifestyle and other lessons from individuals in their tenth decade and beyond.


Learning Objectives:

- Identify lifestyles factors associated with longevity and dementia in 90+ year olds
- Describe the relationship between exercise and falls in the oldest old
- Relate the clinical-pathological correlations of normal cognition and dementia in 90+ subjects

Sat | 2:15 PM - 3:15 PM

203

Topic: Marketing - Moderator Dr. Steven Alexander

1 CE Credit

Crystal Washington

Sessions:

Speakers:

Crystal Washington
Speaker Has Financial Interest

Description:

Have you ever needed an infusion of new ideas into your social media marketing strategy? In this informative session, attendees will learn innovative tactics for leveraging social networks like Instagram, Pinterest, Facebook, Twitter, and YouTube to gain new clients and turn existing clients into brand advocates.


Learning Objectives:

- Create interactive social media posts that get click-throughs and appointments
- Demonstrate innovative tactics for using YouTube, Instagram and Pinterest for customer engagement
- Develop a simple social strategy for your upcoming promotions

Sat | 2:15 PM - 3:15 PM

205

Topic: Admin for Financial Coordinators - Moderator Jesse Howard

1 CE Credit

Tina Byrne

Sessions:

Speakers:

Tina Byrne
Speaker Has Financial Interest

Description:

Does your team dread the process of addressing delinquent patient and insurance accounts? If so, it may be time to re‐evaluate your means, methods, and mindset! This presentation is for those wishing to become pro‐active versus re‐active with overdue accounts and convert their collection process from an arduous, awkward routine into an up‐front, gratifying relationship‐building mission.


Learning Objectives:

- Tackle overdue financials before they lead to confrontation and/or complaints
- Avoid the most common occurring practice missteps
- Utilize effective scripting and communications to resolve patient and insurance delinquency

Sat | 2:15 PM - 3:15 PM

206

Topic: Clinical - Moderator Lynne Fales

1 CE Credit

Kira Woods MBA, GRI

Sessions:

Speakers:

Kira Woods MBA, GRI
Visually Enhanced Lecture
Speaker Has Financial Interest

Description:

Every office needs to have a written inventory control strategy in place; after all, it is your second highest expense after staff wages!  It is time to invest in your inventory management to produce future savings in time and money!  Learn what questions need to be asked to start your inventory strategy and what actions are the most effective.  Some new technologies can simplify the inventory management process.  Investing the right amount of time and resources by incorporating new technology with traditional strategic planning can produce maximum efficiency and savings.


Learning Objectives:

- List five actions to take today that are the most effective in order to manage inventory better
- Discuss five questions every practice needs to answer to start their written inventory strategy
- Identify what technologies would be the most effective to your inventory management strategy and why

Sat | 2:15 PM - 3:15 PM

209

Topic: All Staff - Moderator Ryan Alexander

1 CE Credit

Steven P. McEvoy BS, MSc

Sessions:

Speakers:

Steven P. McEvoy BS, MSc
Visually Enhanced Lecture
Speaker Has Financial Interest

Description:

Most of us use a computer on a daily basis.  Rarely do we receive formal training but rather just learn it as we go along.  There are all sorts of new things to learn, and this session will share some simple and immediately useful topics that will help you at home and at the practice office, including: making the most of multiple screens in the clinic and consults, the fastest printing method is not printing at all, safe surfing to prevent spyware and viruses, understanding the risks of email and how to deal with it, steps to help keep your information safe. Steve promises to limit the Geek Speak and discuss issues in terms everyone can understand. He encourages you to bring your stories and challenges to share during the session.


Learning Objectives:

- List the potential security risks for your computer network
- Organize your security defense strategy with an IT policy
- Demonstrate how to safely use the Internet to minimize the risk of intrusion

Sat | 2:15 PM - 3:15 PM

304

Topic: For Doctors & Staff - Moderator Dr. Joseph Zgrodnick

1 CE Credit

Eric J. Ploumis DMD, JD

Sessions:

Speakers:

Eric J. Ploumis DMD, JD

Description:

We are all familiar with the terms “informed consent” and “standard of care” but do we really know what those terms mean or how they relate to our ability to practice good dentistry? Are we really sure what the standard of care is or who determines it? This presentation is designed to define and clarify two important legal concepts that have a significant impact on our ability to practice with confidence and security.


Learning Objectives:

- Define the standard of care
- Provide proper informed consent
- Manage risk more effectively in their orthodontic practice

Sun | 8:00 AM - 9:30 AM

203

Topic: Marketing - Moderator Nikki Green

1.5 CE Credits

Dusty Green

Sessions:

Speakers:

Dusty Green
Speaker Has Financial Interest

Description:

Video is without question the most powerful form of marketing! And today, marketing with video is more popular and more effective than ever. In this presentation, Dusty Green will guide you through the steps of creating an effective video marketing strategy, specifically with an eye toward marketing your orthodontic practice. Using video examples, he will show you how video can be used to get more prospective patients through your doors, how to turn prospective patients into new starts, and how to use video on social media platforms to engage with your patients and your community.


Learning Objectives:

- Employ exciting new ways to market their orthodontic practices using video
- Develop effective strategies to implement video across social platforms
- Relate the importance of video to SEO, and how to use video to increase SEO

Sun | 8:00 AM - 9:30 AM

205

Topic: Admin for Financial Coordinators - Moderator Jackie Shoemaker

1.5 CE Credits

Kayla Hoorelbeke MBA

Sessions:

Speakers:

Kayla Hoorelbeke MBA

Description:

Just as no two orthodontic cases are the same, each patient’s financial situation differs greatly. By taking a customized approach and maintaining a big picture view for the practice, you can have a greater success in managing patient receivables. This session will discuss national guidelines, sensitive collection topics, the role of financial arrangements, and new approaches to handling patient accounts.


Learning Objectives:

- Identify and prioritize your patient delinquency workload
- Assess patient accounts for issues like renegotiation, bankruptcy, missed auto payments, and multiple responsible parties
- Conduct collection activity in a consistent, professional, effective manner

Sun | 8:00 AM - 9:30 AM

206

Topic: Clinical - Moderator Tina Byrne

1.5 CE Credits

Carolyn Friedman

Sessions:

Speakers:

Carolyn Friedman

Description:

Over the years, orthodontics has definitely changed. More and more we are being held solely responsible for our patients' final results. Making sure that all oral hygiene information is covered and documented, and educating your patients on their role in their orthodontic treatment, is imperative. Documenting any and all communication with patients/parents, as well as their dentist, helps to protect your practice. The final results can depend on the way you address oral hygiene with your patients while they are in active treatment.


Learning Objectives:

- Define the important elements of oral hygiene for orthodontic patients
- Identify procedural areas in my practice that need improving

Sun | 8:00 AM - 9:30 AM

209

Topic: All Staff - Moderator Charlene White

1.5 CE Credits

Gary Zelesky

Sessions:

Speakers:

Gary Zelesky
Speaker Has Financial Interest

Description:

Sometimes the places we don't want to be are the places we need to be. The lessons that remain in our lives are taught during times of great challenge and constant change. If it wasn't for the power of innovation and his wife Cherisse, Gary might still be stuck naked in Paradise! In this presentation, Gary exposes six attitudes that every team must contain to build superior levels of empowerment, efficiency, enthusiasm and excellence in the workplace. Research shows that the #1 key to success is the ability to get along with other people. This presentation strips away the secrecy of human performance to appreciate what makes people do what they do and say what they say in a demanding and stressful work environment. Learn the three basic behaviors to stay optimistic around unenthusiastic co-workers each and every day.


Learning Objectives:

- Evaluate the benefits, challenges and solutions to diversity in the workplace
- Relate Gary's top four ways to get off the island of negativity

Sun | 8:00 AM - 9:30 AM

304

Topic: For Doctors & Staff - Moderator Dr. Thom Rosenbarger

1.5 CE Credits

Jerry Teplitz JD, PhD, CSP

Sessions:

Speakers:

Jerry Teplitz JD, PhD, CSP
Speaker Has Financial Interest

Description:

Have you ever had a negative day at home or at work? How did you feel at the end of it? ... tired and drained. Now, have you ever had a positive day at home or at work? How did you feel at the end of it? Energized. Isn’t there an increase in your productivity, effectiveness and bottom line on those positive days? You can have that outcome every day! Dr. Jerry Teplitz will show you how to make every day that way through actual tools and techniques that will increase your energy to new levels of excellence. These immediate, effective and easy methods can be applied to all aspects of your personal and professional life.


Learning Objectives:

- Develop methods to reduce the stress effects that your environment has on you
- Change a negative situation to a positive one
- Employ personal power techniques to increase your overall effectiveness

Sun | 9:45 AM - 11:15 AM

205

Topic: Admin for Treatment Coordinators - Moderator Edwina Wood

1.5 CE Credits

Carol Eaton RDA

Sessions:

Speakers:

Carol Eaton RDA
Speaker Has Financial Interest

Description:

Quite often in orthodontic practices we find that the recall system takes a back burner to new patients and production goals. This lecture will motivate you to invest time, energy, and creative action steps in building and re-energizing an effective recall system, or as a preferred reference, “the growth and guidance system.” The focus will be on three categories: Pre-treatment patients, Phase I pending patients, and Interim patients between Phase I and Phase II treatment.


Learning Objectives:

- Build and maintain a solid, steady recall pool
- Create informative educational materials for communicating benefits of early evaluation and interceptive care when needed
- Market your practice with fun programs and events designed for these specific patients in the listed categories

Sun | 9:45 AM - 11:15 AM

206

Topic: Clinical - Moderator Suzanne Lacombe

1.5 CE Credits

Rita Bauer

Sessions:

Speakers:

Rita Bauer

Description:

Clinically correct photographs are vital for treatment planning and patient records, but just as important are photographs for social media and the preparation of marketing material. In a world of quick clickers and impatient scrollers, it is important to instantly grab the attention of your potential clients. Nothing reassures a new patient more than seeing the great results you have achieved, and your fun “paparazzi” pictures will make the rounds on social media, showing their friends and family that this is the orthodontic practice to choose.


Learning Objectives:

- Relate the principles of clinically correct patient images for treatment planning and before/after treatment series
- Prepare marketing material with patient photographs to create a buzz about your practice
- Evaluate which gadgets and equipment are the latest accessories you can use for your fun photos

Sun | 9:45 AM - 11:15 AM

209

Topic: All Staff - Moderator Dr. Mariela Anderson

1.5 CE Credits

Rosemary Bray

Sessions:

Speakers:

Rosemary Bray
Speaker Has Financial Interest

Description:

Leaders and visionaries, such as Disney here in Orlando, created very successful businesses, but they did not do it alone. They created TEAMS to be supportive, to be creative and to live a common dream. And so it is in Ortho. Clinical excellence using the best technology and done in the most spacious, modern offices … is great. But without the right people inside the offices, it makes no difference. Do you have the right people in place? If not, are you willing to keep searching? There might not be that "I" in TEAM, but there is in WIN. What makes a Winning Ortho Team? This session will review some basic principles and see if you measure up!


Learning Objectives:

- List principles of Teamwork that make businesses such as Disney work well
- Explain how keeping the wrong people on board can be detrimental to your success
- Recognize the importance of working together in harmony to make the office run well and also serve patients better

Sun | 9:45 AM - 11:15 AM

304

Topic: For Doctors & Staff - Moderator Dr. Thom Rosenbarger

1.5 CE Credits

Gabe Peralta

Sessions:

Speakers:

Gabe Peralta

Description:

A customer’s journey is a complex process that involves multiple touchpoints with your practice online before they become a patient. This session will explore the patient’s journey through websites, search engines and social media, showing how proper search engine optimization (SEO) and online presence management can help direct even completely cold leads to your website and turn them into new patients. Learn about common roadblocks potential patients may face, dangerous detours patients can take towards your competition, and ways to keep them on the journey towards becoming your next patient.


Learning Objectives:

- Navigate through a customer’s journey and learn how to optimize their online presence along the way
- Recognize and evade roadblocks and detours on the road to getting new patients
- Relate actionable tips to leave a lasting impression on anyone who interacts with their practice

Sun | 9:45 AM - 11:15 AM

312

0 CE Credits

Bruce Christopher

Sessions:

Speakers:

Bruce Christopher

Description:

This unique and new presentation, designed specially for the AAO, takes a lighthearted and humorous look at what makes relationships thrive. Here is a secret: Conflict is inevitable in all relationships. In fact, if you are not having conflict in your relationship, you are probably not having much of a relationship. It’s not how many problems a couple has that matters – it is how they solve those problems. How couples talk about problems and about their relationship is the most important aspect of their communication. Someone once said, “It takes years to get a plumber’s license, and only a twenty-minute ceremony to get married.” This is a set-up for disappointment and disillusionment in our relationships. We enter into a relationship with high hopes and expectations, but have virtually no skills or training in what makes relationships work. The objective of this session is to give couples the essential communication skills of conflict resolution and problem-solving – and have fun doing it!


Sun | 12:30 PM - 2:00 PM

304

Topic: For Doctors & Staff - Moderator Dr. John Marchetto

1.5 CE Credits

Steven P. Alexander DDS, MS | Ryan Alexander BS | Ken Alexander BA, M.Div.

Sessions:

Speakers:

Steven P. Alexander DDS, MS
Speaker Has Financial Interest
Ryan Alexander BS
Speaker Has Financial Interest
Ken Alexander BA, M.Div.
Speaker Has Financial Interest

Description:

“Oh, and by the way, I sold the practice yesterday!” These words send shivers of fear up and down the spines of most team members. What they may not realize is that these same butterflies are in the new owner’s stomach as both sides are in for a real challenge of changes and new relationships. In this lecture, Ken Alexander, with his sons Ryan and Steven, will bring together the various points of view and share the concerns and pitfalls that await the doctor and team as they begin working together for a smooth transition. If you are a doctor or team member who is nearing the transition time in your practice, or you are the new buyer of a practice, this lecture is for you. The Alexanders can help you overcome the fear of change by knowing more of what to expect and how to deal with some of the frustrations and difficulties encountered in an orthodontic practice transition.


Learning Objectives:

- Overcome the fear of change in a transition by knowing more of what to expect
- Gain perspective by listening to the experiences of a recent Buyer
- Recognize some of the most common mistakes made when dealing with transition changes

Sun | 1:00 PM - 4:00 PM

109A

0 CE Credits

Douglas Depew DMD, MS

Sessions:

Speakers:

Douglas Depew DMD, MS
Speaker Has Financial Interest

Description:

This Specialized Orthodontic Assistant® preparation course will be taught by well-known orthodontic staff training expert and founder of Trapezio the Academy of Orthodontic Assisting, Dr. Douglas Depew. He will explain what certification is and the benefits it can provide to the individual, the orthodontic practice and patients. Primary emphasis will be on the knowledge base subjects that are the foundation of the certification. These subjects will be introduced to aid course participants in their awareness of important areas of knowledge and study needed for recognition as a Specialized Orthodontic Assistant®. The course concludes with information on how certification can be celebrated and leveraged as a part of the orthodontic assistants’ professional career path and includes a Q&A session.


Learning Objectives:

- Recognize the benefits of SOA certification
- List the steps needed to achieve SOA certification
- Develop the knowledge needed for the content covered in the SOA exam

Sun | 1:00 PM - 2:30 PM

203

Topic: Marketing - Moderator Jeff Behan

1.5 CE Credits

Beth Leach BS

Sessions:

Speakers:

Beth Leach BS
Visually Enhanced Lecture
Speaker Has Financial Interest

Description:

Patients find an orthodontist in numerous ways. Some talk to a friend, others hear about you at a school event, and still others find you through an ad on or off line.  Learn where the top practices are putting their marketing money and what pitfalls to avoid. This is the secret sauce to marketing. Beth will show you what it takes to be successful now and in the future.


Learning Objectives:

- Increase the number of new patients in your practice without breaking your bank
- Avoid the pitfalls of spending money on things that simply don’t work
- Market your practice with cost-effective or free marketing tactics that really do bring new patients to your door

Sun | 1:00 PM - 2:30 PM

205

Topic: Admin for Office Managers - Moderator Lori Garland Parker

1.5 CE Credits

Charlene White BS

Sessions:

Speakers:

Charlene White BS
Speaker Has Financial Interest

Description:

Charlene has interviewed thousands of team members in her career as a management consultant. A happy and productive team is the foundation to an excellent marketing plan. All HR systems need to be in top shape to attract and keep the best talent on the team.


Learning Objectives:

- Assess what is needed to create an effective staff meeting that gets results
- Identify the key points that create a Peak Performance team
- Recognize the team members' roles, goals and benchmarks according to their position on the team

Sun | 1:00 PM - 2:30 PM

206

Topic: Clinical - Moderator Dr. Craig Coombs

1.5 CE Credits

Rita Johnson CDA, COA, RDH, MA

Sessions:

Speakers:

Rita Johnson CDA, COA, RDH, MA

Description:

Rita will present an informative lecture on three major impression materials; Alginates, PVS and Digital. Impression inspection of each modality will be examined to ensure positive outcomes from the ortho labs. Patient experience, clinical experience, accuracy, chair times, marketing and more will be covered.


Learning Objectives:

- Discuss the benefits of digital impressions over physical impressions
- Describe the how to manage using each impression type
- Identify the differences in accuracy of the 3 impression modalities discussed

Sun | 1:00 PM - 2:30 PM

209

Topic: All Staff - Moderator Cyndi Gardner

1.5 CE Credits

Dallas Hartwig MS, PT, CISSN, RKC

Sessions:

Speakers:

Dallas Hartwig MS, PT, CISSN, RKC
Speaker Has Financial Interest

Description:

It’s well recognized that nutrition is a powerful influence on overall health, disease prevention, and even mental health. However, making healthy food choices can be confusing given the dazzling array of marketing buzzwords and conflicting research reports summarized by the mainstream media. It’s important to understand how stress in our lives drives food cravings and how our food choices affect those stress levels. This lecture will explain these relationships and provide suggestions to help with food cravings as well as making choices that help with stress management. It will also cut through the diet fads and food marketing and will present a clear, scientifically-founded rationale for making simple, sustainable food choices that will prevent disease, manage body weight, and improve energy levels, digestion, cognitive function, mood, and even sleep.


Learning Objectives:

- Recognize how marketing influences food choices and how to simply see past the hype
- Outline how stress influences food choices and vice versa
- Discuss four criteria for healthy, sustainable food choices to optimize health and improve quality of life

Mon | 8:00 AM - 9:30 AM

205

Topic: Admin for Financial Coordinators - Moderator Casey Hoorelbeke

1.5 CE Credits

Jackie Shoemaker

Sessions:

Speakers:

Jackie Shoemaker

Description:

While the thought of insurance receivables may induce nightmares of hold queues, lost claims, and lost benefits, with the right tactics and techniques it can become your best friend! By using a mixture of consistency and creativity, you can rely on insurance benefits as a way to maximize your cash flow swiftly and significantly.


Learning Objectives:

- Analyze and prioritize your insurance delinquency workload
- Utilize any practice management system to work insurance efficiently
- Accelerate your cash flow through filing strategies

Mon | 8:00 AM - 9:30 AM

206

Topic: Clinical - Moderator Jackie Dorst

1.5 CE Credits

Andrea L. Cook

Sessions:

Speakers:

Andrea L. Cook
Speaker Has Financial Interest

Description:

What takes an office and team from good to great? Today's orthodontic practice requires the chairside clinician to be knowledgeable in more areas of the clinical practice than ever before.  Implementing new technology and protocols while providing quality patient care is one of our most a challenging tasks. From bonding to sterilization, Andrea will give clinical tips and techniques to allow clinicians to achieve a new level of excellence.


Learning Objectives:

- Define your level of excellence
- Determine which technology best fits your needs
- Develop an implementation protocol

Mon | 8:00 AM - 9:30 AM

209

Topic: All Staff - Moderator Dr. John McDonald

1.5 CE Credits

Joan Garbo BA, MEd

Sessions:

Speakers:

Joan Garbo BA, MEd

Description:

Everyone believes they can communicate, and that when problems in relationships and communication arise, it’s due to the other person’s lack of understanding! This is one of the causes of communication breakdowns -- it’s the other person who has the problem! In fact, if we really are good communicators, we don’t need the other person to be a good communicator in order to have successful encounters with each other. This presentation will address the key elements required to master communication and allow you to achieve success in relationships even with those with whom you have no affinity but must work with.


Learning Objectives:

- Relate the key elements of successful communication
- Demonstrate how to listen effectively, especially when having to interact with another’s anger or upset
- Describe how to create agreement and alignment in the face of disagreement and even apathy

Mon | 8:00 AM - 9:30 AM

304

Topic: For Doctors & Staff - Moderator Tina Byrne

1.5 CE Credits

Roger Levin DDS

Sessions:

Speakers:

Roger Levin DDS
Speaker Has Financial Interest

Description:

In this era of increased competition for ortho cases, generating doctor referrals has taken on greater significance than ever before. In this idea-packed, results-oriented presentation, Dr. Levin shares referral marketing insights, strategies and techniques proven effective in today’s challenging market. Learn how to strengthen relations with your referrers, receive a commanding share of their referrals, and increase production significantly.


Learning Objectives:

- Increase the number of dentists and other professionals referring to your practice
- Use relationship-building strategies to earn a growing number of referrals from each source
- Encourage patients and parents to advocate strongly for you

Mon | 9:45 AM - 11:15 AM

203

Topic: Marketing - Moderator Ken Alexander

1.5 CE Credits

James Kerr

Sessions:

Speakers:

James Kerr

Description:

As markets become flatter and anyone/anywhere can steal sales, it's imperative we find new and effective ways to generate quality leads and convert them into sales -- while nurturing the long tail of opportunity from your existing patients. This presentation will examine current trends in online marketing and showcase the innovative tools your team can use in-house to remain competitive.


Learning Objectives:

- Identify new methods for finding patients and keeping them
- Implement digital strategies with little cost in terms of time and money
- Create metrics to determine the effectiveness of your marketing campaigns

Mon | 9:45 AM - 11:15 AM

205

Topic: Admin for All Admin Staff - Moderator Jamie Reynolds

1.5 CE Credits

Jeffrey T. Kozlowski DDS

Sessions:

Speakers:

Jeffrey T. Kozlowski DDS
Speaker Has Financial Interest

Description:

Do you want your office to run smoothly and effectively on a daily basis?  Do you feel that you could be more efficient with your current team but don't know how to get there?  During this presentation by Dr. Kozlowski, you will learn 30 (or more) ways that you can reach the peak of efficiency and effectiveness in your practice.  Topics will include: Ø Team - Hiring, training and developing an amazing team; Ø Technology - Implementing time saving technology into the practice; Ø Systems - Developing systems for a smooth office workflow; Ø Communication - Enhance communication; the cornerstone of an efficient office; Ø Clinical - Learn how clinical efficiency improves administrative efficiency and makes the practice run more smoothly.


Learning Objectives:

- Discover how to use technology and systems to enhance the communication and efficiency in your office
- Identify areas in your practice that may be underperforming and develop options to overcome these challenges through team training and culture
- Enhance the administrative workflow of your practice to "work smarter, not harder"

Mon | 9:45 AM - 11:15 AM

206

Topic: Clinical - Moderator Cyndi Gardner

1.5 CE Credits

Debbie Best BA, MBA | Pat DiCiccio DDS, MS

Sessions:

Speakers:

Debbie Best BA, MBA
Speaker Has Financial Interest
Pat DiCiccio DDS, MS

Description:

Debbie and Dr. DiCiccio have teamed together to introduce an innovative concept of patient care – the utilization of patient manager teams. Follow the successful implementation of this program, from the clinical training and organization to the framework of the patient schedule. Dr. DiCiccio will share his firsthand experience utilizing the team approach, presenting a candid overview of obstacles to overcome on the journey to provide exceptional patient care. Benefits of the program including increased efficiency of clinical mechanics and enhanced overall patient care will be shared, as well as the delegation of clinical responsibilities. Pairing the clinical execution of the program with an effective schedule, Debbie will present tips and guidelines to “team it up” in your practice.


Learning Objectives:

- Illustrate step-by-step checklist and action plan to implement the patient manager program
- Discuss the necessary tools and steps to design an effective patient manager schedule
- Evaluate the benefits of the team approach and execute it in your practice

Mon | 9:45 AM - 11:15 AM

209

Topic: All Staff - Moderator Joan Garbo

1.5 CE Credits

Melanie M. Mills MAEd, CSP

Sessions:

Speakers:

Melanie M. Mills MAEd, CSP
Speaker Has Financial Interest

Description:

‘Balance’ is very personal.  What is a balanced life to one person is not a balanced life to another.  This session will provide the opportunity to examine what matters most to you in your life.  And more importantly, you will have the time to reflect on how you are living.  Is how you are living lined up with what matters most to you? When you are living what is balanced to you, you are thriving in your professional life and your personal life.  Balance is possible.


Learning Objectives:

- Identify strategies to stay aligned with what matters most in their life
- Evaluate what living a balanced life means to them
- Define actions that help them thrive at work and home

Mon | 9:45 AM - 11:15 AM

304

Topic: For Doctors & Staff - Moderator Tina Byrne

1.5 CE Credits

Neal D. Kravitz DMD, MS

Sessions:

Speakers:

Neal D. Kravitz DMD, MS

Description:

As they say, there are no free lunches ... no shortcuts to success. But, there are critical steps you can take to achieve excellence. Look in the mirror and critically ask yourself: How well do I market? How efficient are my office protocols? How organized are my finances? How good is my customer service, really? Am I an elite practice? Learn what you need to know from a doctor who is working from the trenches. This lecture, intended for both doctors and staff, will focus on improving your day-to-day operations. Discover simple steps that will strengthen your interpersonal relationships with challenging patients, improve the flow of your work schedule, reduce administrative and clinical errors, and establish a powerful reputation in the community.


Learning Objectives:

- Discover scheduling pearls to improve your workflow
- Evaluate common clinical errors that upset referring dentists
- Establish the highest reputation in your community

Mon | 9:45 AM - 11:15 AM

312

0 CE Credits

Brad Barton

Sessions:

Speakers:

Brad Barton

Description:

Magicians use techniques to fool their audience for fun. These same deceptive techniques can create illusions in our personal and professional lives – that aren’t fun! Brad Barton proves it! He reveals the specific process he employed to sustain the focus and performance to shatter decades old track & field world records. Enjoy startling magic, engaging personal stories and laugh out loud as you discover The Magic and Power of Positive Perception.


Mon | 1:00 PM - 2:30 PM

203

Topic: Marketing - Moderator Dr. Jon Silcox

1.5 CE Credits

Jami Beaton Eidsvold | Ashley Cline

Sessions:

Speakers:

Jami Beaton Eidsvold
Speaker Has Financial Interest
Ashley Cline
Speaker Has Financial Interest

Description:

Navigating the social media landscape can feel like the wild, wild west, but it can be mastered with less time and resources than you may think. Social media can be a highly effective vehicle for hyper-local marketing to increase your practice's visibility to the right people at the right time. This crash course will give you the lay of the land to help you identify the most valuable social media networks to invest your energy on for the best return on investment. Jami and Ashley will walk you through the basics of social media marketing and teach simple tactics to focus on reaching and connecting with new fans on social media to turn them into patients.


Learning Objectives:

- Define which social media networks are most valuable for your marketing efforts
- Identify the most valuable social media marketing tactics to test that will drive measurable results
- Recognize opportunities that exist for hyper-local marketing/advertising via social media channels

Mon | 1:00 PM - 2:30 PM

205

Topic: Admin for All Admin Staff - Moderator Debbie Best

1.5 CE Credits

Dana Worth BS | Carol Eaton RDA

Sessions:

Speakers:

Dana Worth BS
Carol Eaton RDA

Description:

You have a fantastic practice! Your website is incredible, you have the newest 3-D scanner, your events for patients are talked about for years to come. On the surface, everything looks perfect, but you may be missing one huge detail: your team does not have the necessary verbal skills to reach your practice's full potential. This presentation will cover the essential verbal skills necessary for any successful practice, from interacting with patients and parents to making a great impression. Also learn the essential components necessary to motivate and excite patients and parents. Listen to actual audio recordings to see examples of common mistakes in practices and amazing alternatives to elevate your practice's verbal skills from good to exceptional!


Learning Objectives:

- Enhance communications for the clinical and front office team members that add VALUE to your practice
- Promote your practice, doctor and team through daily interactions
- Identify the hidden social and financial impact of poor verbal skills

Mon | 1:00 PM - 2:30 PM

206

Topic: Clinical - Moderators Bob & Ron Good

1.5 CE Credits

Paul Gange Jr. | Paul Gange Sr. BS, BA

Sessions:

Speakers:

Paul Gange Jr.
Speaker Has Financial Interest
Paul Gange Sr. BS, BA
Speaker Has Financial Interest

Description:

One of the most frustrating aspects in today's orthodontic office is addressing bond failure. Properly identifying the cause of the failure is only half of the battle. This lecture will cover the bonding sequence of various appliances to ANY surface in the mouth. Topics include: bonding to atypical enamel, lingual rentention,  debonding,  decalcification prevention,  indirect bonding, band cementation/removal, bonding to artificial substrates and bite opening techniques.


Learning Objectives:

- Diagnose various types of bond failure
- Efficiently attach appliances to various substrates
- Utilize the newest concepts for artificial surface preparation

Mon | 1:00 PM - 2:30 PM

209

Topic: All Staff - Moderator Joan Garbo

1.5 CE Credits

Dennis Snow

Sessions:

Speakers:

Dennis Snow
Speaker Has Financial Interest

Description:

Customers have more choices than ever, with the result that most products and services are increasingly seen as commodities. So, in today’s market, what can a practice do to stand out from the crowd? Differentiating your service is the key to attracting and retaining customers ... while driving bottom line results. More than ever customers are focused on VALUE ... what YOU can do that other practices don’t. Customers want to know that you are focused on earning their ongoing loyalty. Based on his 20 years with the Walt Disney World Company, along with many years of consulting with companies and organizations around the world, Dennis will provide a “how-to” session for creating a service-driven culture. This session will provide you with strategic tools that can be used to raise the bar of service throughout your practice, resulting in “walk-through-fire” customer loyalty.


Learning Objectives:

- Evaluate approaches that help your employees move from a task mindset to an experience mindset
- Recognize a process for ensuring that your practice’s “backstage” environment never impacts the “onstage” customer experience
- Demonstrate four specific strategies for wowing customers every time

Mon | 1:00 PM - 2:30 PM

304

Topic: For Doctors & Staff - Moderator Dr. Andrew Kassman

1.5 CE Credits

David S. Ostreicher DDS, MS, MPH

Sessions:

Speakers:

David S. Ostreicher DDS, MS, MPH

Description:

We all have them: complainers, poor compliance, and, well, crazy patients. They only make up one or two percent of your practice, but they can ruin your day and your reputation. In this fast paced presentation, you will learn the tricks and techniques to avoid future problems, and how to turn the complainers into referrers.


Learning Objectives:

- Prevent common patient "misunderstandings"
- Change angry patients to content patients
- Manage patients who need extra time and attention

Tue | 8:00 AM - 9:30 AM

203

Topic: Marketing - Moderator Jackie Shoemaker

1.5 CE Credits

Kayla Hoorelbeke MBA

Sessions:

Speakers:

Kayla Hoorelbeke MBA
Speaker Has Financial Interest

Description:

In the ever-changing field of marketing, not all ideas are created equal. However, there are a series of definite benchmarks that any practice can use to determine which internal or external marketing ideas will be the most effective. Most importantly, these benchmarks can prevent your practice from wasting time and money. With overhead rates increasing, the goal is more marketing bang for your buck. Establishing a barometer means your idea bank could be endless!


Learning Objectives:

- Identify the specific benchmarks that will lead to more impactful branding and marketing ideas for your practice
- Analyze specific ideas both within and outside of the orthodontic industry to determine their effectiveness
- Measure marketing ideas you implement to see their overall effect

Tue | 8:00 AM - 9:30 AM

205

Topic: Admin for Treatment Coordinators - Moderator Brandie Michel

1.5 CE Credits

Shannon Brockway BS

Sessions:

Speakers:

Shannon Brockway BS
Speaker Has Financial Interest

Description:

This presentation is designed to bring practice value from the data you gather to thrive and is focused for treatment coordinators. Learn seven must-know metrics for tracking performance.


Learning Objectives:

- Evaluate current systems to improve data accuracy
- Convert practice information into practice value
- Analyze the relationship of seven new patient metrics

Tue | 8:00 AM - 9:30 AM

206

Topic: Clinical - Moderator Jackie Dorst

1.5 CE Credits

Andrea L. Cook

Sessions:

Speakers:

Andrea L. Cook
Speaker Has Financial Interest

Description:

Today’s orthodontic offices are exposed to many options in the digital imaging arena. Determining which option is best for your office can be a challenge. This session will look at difference between 2D, 3D and cone beam images and what they offer. Intraoral scanners have become a powerful tool in the orthodontic practice. Is an intraoral scanner in your future? Does this mean the end of impressions? What is available, how they can be used, costs and time will all be reviewed to help you make a decision if these are right for your practice. Focusing on accuracy, ease to use, patient’s tolerance and reduced cost, the range of potential uses is extremely promising. From indirect bonding to retainer fabrication, options will be reviewed for outsourcing your appliances as well as in-house fabrications techniques.


Learning Objectives:

- Determine which imaging unit is best for the office
- Review the pros and cons of scanners and printers
- Explore printing options and appliance/IDB fabrication options

Tue | 8:00 AM - 9:30 AM

209

Topic: All Staff - Moderator Kirsti Macnish

1.5 CE Credits

Rosemary Bray

Sessions:

Speakers:

Rosemary Bray
Speaker Has Financial Interest

Description:

Customer service ala Disney ... Walt Disney opened his first park over 60 years ago, knowing already the need to WOW not a “Visitor”, but a “Guest”. Early on, he taught his team to “Do what you do so well, they want to see it again, and bring their friends”. This is Ortho! There are things which make the Disney parks successful that you can implement in your Ortho practice to do the same thing! WOW your Ortho “Guests” and get them to come back ... and bring their friends!


Learning Objectives:

- List some secrets Disney uses to WOW his guests, and why they work
- Demonstrate how to transform a “Disneyland idea” into your own “patient care idea”
- Illustrate the importance of treating each PATIENT as Disney treats each GUEST

Tue | 8:00 AM - 9:30 AM

304

Topic: For Doctors & Staff - Moderator Dr. Pat DiCiccio

1.5 CE Credits

James Kerr

Sessions:

Speakers:

James Kerr

Description:

"It's just not evenly distributed" (... William Gibson). From 3-D printed guns and bodyguard drones to virtual reality and under the skin sensors, this presentation will take a sweeping look at how our lives will be affected by the exponential speed of tech development. Imagine your personality living online alongside you ... It's coming.


Learning Objectives:

- Filter out the hype of emerging tech and recalibrate expectations of the future
- Anticipate technological change and harness it
- Develop smarter mid- and long-term business plans

Tue | 9:45 AM - 10:45 AM

203

Topic: Marketing - Moderator Pamela DeWan

1 CE Credit

Cindi James BS

Sessions:

Speakers:

Cindi James BS
Speaker Has Financial Interest

Description:

When we place our signature on the dotted line, we are making a statement, we are making a promise.  In this session, Cindi shares how to communicate your promise through your Signature Brand. She will show you how to reach beyond the traditional target markets and expand your audience. Successfully branding your practice means crafting a unique image for yourself within your community and consistently communicating that image while, most importantly, living up to your promise.


Learning Objectives:

- Create and communicate your Signature Brand
- Connect emotionally to your target market
- Develop concrete customer/patient loyalty

Tue | 9:45 AM - 10:45 AM

205

Topic: Admin for Scheduling Coordinators - Moderator Carol Eaton

1 CE Credit

Debbie Best BA, MBA

Sessions:

Speakers:

Debbie Best BA, MBA
Speaker Has Financial Interest

Description:

The secret to a successful orthodontic practice is a talented doctor and team paired with solid protocols and systems. Whether your goal is to have a “boutique” office seeing 15 patients a day or treating 50-125 patients daily, your schedule is a key foundation to excellent patient care. Debbie will present guidelines to help you choose the best scheduling option for the size of your office, taking into consideration your practice philosophy, values and mission statement. Make your schedule work for you; become a schedule warrior and win the scheduling battle.


Learning Objectives:

- Evaluate the effectiveness of your current patient schedule
- Distinguish the difference between scheduling philosophies ... from pre-block to doctor time
- Develop and execute scheduling rules and guidelines

Tue | 9:45 AM - 10:45 AM

206

Topic: Clinical - Moderator Dr. Gregory Hack

1 CE Credit

Jackie Dorst BS, RDH

Sessions:

Speakers:

Jackie Dorst BS, RDH
Speaker Has Financial Interest

Description:

Jackie waves a magic wand for safety in your orthodontic practice. Learn how to magically change from old OSHA MSDS to new GHS SDS and create pictogram labels. If these acronyms sound like a foreign language to you, then it’s time to update OSHA in your office. Jackie’s OSHA and Infection Control magic wand points the path to safety for the ortho team and your patients!


Learning Objectives:

- Identify hazard for each pictogram
- Create a GHS chemical hazard label
- List proper sequence for donning and doffing PPE

Tue | 9:45 AM - 10:45 AM

209

Topic: All Staff - Moderator Don Gardner

1 CE Credit

Dan Murdock BB

Sessions:

Speakers:

Dan Murdock BB

Description:

Put knowledge on your side.  Common misconceptions about financial strategies can interfere with your future ... learning the truth can help you to protect your financial future.  Many people do not know how to coordinate their personal values, beliefs and goals so they can keep their plan on track.  Procrastination, inflation, debt and a lack of focus are symptoms of poor financial management that can derail the most well-intentioned person.  By incorporating your values and beliefs into your planning process, you can improve the likelihood that you will succeed.


Learning Objectives:

- Recognize the role personal values and beliefs play in designing their financial future
- Identify behaviors that may derail the success of their plan
- Implement the Big 6 Financial Management Concepts

Tue | 9:45 AM - 10:45 AM

304

Topic: For Doctors & Staff - Moderator Edwina Wood

1 CE Credit

Ken Roberts BS | Rob Pennacchini BS

Sessions:

Speakers:

Ken Roberts BS
Speaker Has Financial Interest
Rob Pennacchini BS
Speaker Has Financial Interest

Description:

Dale Carnegie said, "A person’s name is to that person, the sweetest, most important sound in any language." Remembering names of customers, prospects, networking contacts, and colleagues is critical to your ongoing professional success. It is essential in forming and strengthening relationships as well as establishing rapport with individuals. Today more than ever, professionals rely on stronger people networks to help them work more efficiently and advance in their careers. In this session, you will learn techniques to help you remember names when you need them. Find out which tools and formulas you can use that will help you remember the name of just about any person you will ever meet.


Learning Objectives:

- Demonstrate memory development techniques to help remember names that are fun, inspire confidence, and help build better relationships
- Identify four common reasons why we forget names

Tue | 11:00 AM - 12:00 PM

203

Topic: Marketing - Moderator Cyndi Gardner

1 CE Credit

Charlene White BS

Sessions:

Speakers:

Charlene White BS
Speaker Has Financial Interest

Description:

The market to compete for new patients has never been more challenging. It is essential to become an expert at marketing today. You need a plan, a stategy, a budget and manpower to launch a successful campaign. Being proactive and taking action is one of the keys.


Learning Objectives:

- Identify how to create a six level plan
- Explain the importance of a budget
- Determine what must be included in the overall format

Tue | 11:00 AM - 12:00 PM

205

Topic: Admin for All Admin Staff - Moderator Andrea Cook

1 CE Credit

Joan Garbo BA, MEd

Sessions:

Speakers:

Joan Garbo BA, MEd

Description:

Communication is the most important tool you have in life. It is the foundation for success. Everything that you have or don’t have, achieve or don’t achieve, want, feel and act, is rooted in communication. The first communication is the one we have with ourselves, and it is often one that we didn’t make up or weren’t even aware of … yet it dominates our interpretation of all that occurs and is the source of our actions. The first principle of powerful communication is understanding that when we speak, our words create our interpretation of the world around us, and our actions flow from that interpretation. If we change our thoughts, we change our world!


Learning Objectives:

- Identify limiting beliefs and reinvent beliefs that empower achieving goals
- Effectively deal with obstacles to success
- Become “unstoppable” in life!

Tue | 11:00 AM - 12:00 PM

206

Topic: Clinical - Moderator Kenneth Moss

1 CE Credit

Douglas Depew DMD, MS, PC

Sessions:

Speakers:

Douglas Depew DMD, MS, PC

Description:

You would think that, with all the brilliant minds in orthodontics, we would have solved the age-old dilemma of preventing post-treatment relapse. Well, we haven’t yet done so. This presentation will discuss why retention is so important and various methods used to control relapse. A review of the different methods of retention, their pros and cons, and how to implement each in your practice will be discussed. It will also discuss some new methods along with others on the horizon. Identify why retainers are critical to successful orthodontic treatment Discuss the benefits of different methods of retention Distinguish when it is appropriate to make new retainers and how to charge for them


Learning Objectives:

- Identify why retainers are critical to successful orthodontic treatment
- Discuss the benefits of different methods of retention
- Distinguish when it is appropriate to make new retainers and how to charge for them

Tue | 11:00 AM - 12:00 PM

209

Topic: All Staff - Moderator Dr. Donald Gardner

1 CE Credit

Linda Talley PhD

Sessions:

Speakers:

Linda Talley PhD
Speaker Has Financial Interest

Description:

Effective communication includes both the verbal and the nonverbal. One without the other leaves questions about what the other person may really be saying. At work, we tend to use the language of our profession when communicating with staff and patients. You may think that what you are saying is what the patient is hearing, but are you certain? Probably not, because your patient is reading your body language before they hear what you are saying. Therefore, you must be careful about what your body is saying and what your emotions are leaking to the patient if you want to communicate effectively. Not only will this lead to better relationships with patients, but will also minimize conflicts with others. This presentation will include: the first step to communicating effectively; how to build a relationship instantly; power posing when seated and standing; leaving them with a smile on their face; and hand gestures that attract and those that create distance.


Learning Objectives:

- List the five things you can do to improve your patient relationships without saying a word
- Analyze what nonverbal behavior creates distance with a patient
- Evaluate what attracts your patient to you

Tue | 11:00 AM - 12:00 PM

304

Topic: For Doctors & Staff - Moderator Dr. Pat DiCiccio

1 CE Credit

Edwina Marie Wood AA, RDA

Sessions:

Speakers:

Edwina Marie Wood AA, RDA

Description:

This seminar will suggest a practice budget that will pinpoint what percentage of practice revenue should be spent on overhead expenses. It will propose ways to save money in all areas of the orthodontic practice, staff expenses, ordering supplies and even marketing. The reduction of overhead is limited, but the ability to increase production is endless! This discussion will help every team member and doctor redefine value in the office, boost production and develop a process that will insure success for the WHOLE TEAM!


Learning Objectives:

- Develop a budget for overhead expenditures
- Adopt cost effective marketing and other ways to increase production
- Develop a positive TEAM involvement

Special Events

Sat | 8:30 AM - 10:00 AM

312

0 CE Credits

Dick Hoyt

Sessions:

Speakers:

Dick Hoyt

Description:

Together, You Can Do Anything! Rick Hoyt uses a wheelchair.  That has not stopped him from living a very full and amazing life.  He and his dad, Dick, formed “Team Hoyt” and have competed around the world doing marathons and triathlons, competing in over 1100 athletic events in the last 37 years.  Rick was born in 1962 as a spastic quadriplegic with cerebral palsy and as a non-speaking person – but despite these disabilities, Rick’s mind and spirit have always been strong.  His family supported his quest for independence and inclusion in community, sports, education and the workplace, culminating with his graduation from Boston University.  Dick travels the country educating the public about disability awareness and promoting the Team Hoyt motto, “Yes You Can”.  Through his presentation, Dick shares his lifelong commitment to changing attitudes and educating others on the world of disabilities.


Sat | 10:15 AM - 11:15 AM

312

0 CE Credits

Lou Mongello

Sessions:

Speakers:

Lou Mongello

Description:

Disney expert, author, and award-winning podcaster Lou Mongello shares his years of experience and thousands of visits to the Walt Disney World Resort in this fun, informative session that will help you get the most out of your time in the parks during your visit. From overlooked experiences to some of the parks’ secrets and hidden treasures, you’ll learn the insider tips on where to go (and when); fun facts and trivia; the best dining options; free things to see, do (and eat!), and more!


Sun | 9:45 AM - 11:15 AM

312

0 CE Credits

Bruce Christopher

Sessions:

Speakers:

Bruce Christopher

Description:

This unique and new presentation, designed specially for the AAO, takes a lighthearted and humorous look at what makes relationships thrive. Here is a secret: Conflict is inevitable in all relationships. In fact, if you are not having conflict in your relationship, you are probably not having much of a relationship. It’s not how many problems a couple has that matters – it is how they solve those problems. How couples talk about problems and about their relationship is the most important aspect of their communication. Someone once said, “It takes years to get a plumber’s license, and only a twenty-minute ceremony to get married.” This is a set-up for disappointment and disillusionment in our relationships. We enter into a relationship with high hopes and expectations, but have virtually no skills or training in what makes relationships work. The objective of this session is to give couples the essential communication skills of conflict resolution and problem-solving – and have fun doing it!


Mon | 9:45 AM - 11:15 AM

312

0 CE Credits

Brad Barton

Sessions:

Speakers:

Brad Barton

Description:

Magicians use techniques to fool their audience for fun. These same deceptive techniques can create illusions in our personal and professional lives – that aren’t fun! Brad Barton proves it! He reveals the specific process he employed to sustain the focus and performance to shatter decades old track & field world records. Enjoy startling magic, engaging personal stories and laugh out loud as you discover The Magic and Power of Positive Perception.


Featured Speaker Series

Doctors Lectures Staff Lecture

Fri | 7:00 AM - 11:45 AM

Celebration Ballrooms at Hyatt Regency Orlando

Topic: Business Meetings

0 CE Credits

Sessions:

Description:

Hyatt Regency Orlando: Celebration Ballrooms on convention level GLAO: HRO - Celebration 1 MASO : HRO - Celebration 2 MSO: HRO - Celebration 3 NESO: HRO - Celebration 4 PCSO: HRO - Celebration 5 RMSO : HRO - Celebration 6 SAO: HRO - Celebration 14 SWSO: HRO - Celebration 15


Fri | 7:30 AM - 4:00 PM

Windemere X at Hyatt Regency Orlando

6 CE Credits

David M. Waldschmidt PhD | Thomas J. Cangialosi DDS, CertOrtho

Sessions:

Speakers:

David M. Waldschmidt PhD
Thomas J. Cangialosi DDS, CertOrtho

Description:

All orthodontic educators in the United States and Canada, full-time or part-time, predoctoral or postdoctoral, are eligible to join the Society of Educators. Participation in the Educational Leadership Conference is a benefit of SOE membership. Advance registration is required. A reception will be held at 4:00 - 5:00pm. The conference will include a presentation from Dr. Cangialosi titled "42 Years of Orthodontic Education: A Retrospective and Prospective". This presentation will focus on the differences which have taken place in orthodontic practice and particularly in orthodontic education over the last 42 years. It will include a discussion of the importance of Board certification, not only to the individual orthodontist but to the specialty as a whole. Changes in teaching methodology will be discussed as well as the importance of faculty preparation for effective teaching and faculty development and advancement. The functions and workings of CODA will be discussed with an insight as to what the role of this organization should be in the process. This session will also explore the benefits and disadvantages of the admissions Match Program and will conclude with some thoughts on appropriate length of Postdoctoral programs.


Learning Objectives:

- Describe the differences which have taken place in orthodontic education over the past 42 years
- Identify those things which are necessary to succeed and to advance academically, as a full time orthodontic educator
- Assess the role and impact of CODA in the educational process

Fri | 7:30 AM - 5:30 PM

Windemere Y at Hyatt Regency Orlando

7 CE Credits

Roger A. Hill MSA | Ken Alexander BA, M.Div. | Eric J. Ploumis DMD, JD | Scott McDonald MA

Sessions:

Speakers:

Roger A. Hill MSA
Ken Alexander BA, M.Div.
Eric J. Ploumis DMD, JD
Scott McDonald MA

Description:

The Seminar begins with 7:30am breakfast, includes lunch, and ends with reception at 4:30-5:30pm. No matter which stage your career is in, the challenges and intricacies of an orthodontic practice transition can be daunting. Practice valuation, student debt, tax mitigation, practice location and legal issues are just some of the vast key considerations for those making or considering a transition. The 2016 AAO Practice Transition Seminar will address your questions, concerns and uncertainties from all angles through an intensive, full-day event. Join consultants Ken Alexander, Roger Hill, Scott McDonald and Eric Ploumis as they share their unique, expert approaches to practice transition. You will also have the opportunity to engage with these highly-regarded individuals, as well as consultants Tom Ziegler and Steven Ziegler, during the all-new roundtable luncheon. Moreover, the consultants will come together for an interactive panel discussion and Q&A, allowing you to gain even more invaluable insight. Complete the day by attending the networking cocktail reception, sponsored by Ziegler Practice Transitions, as you mingle further with consultants and colleagues alike. Don’t miss this dynamic one-of-a-kind event, held in conjunction with the AAO Annual Session in Orlando! For more information, please contact Brandon Hackworth at bhackworth@aaortho.org.


Learning Objectives:

- Identify the value, hidden costs, pitfalls and potential legal issues of an orthodontic practice transition
- Identify where to gather the demographic, psychographic and competition data that determines future success and how to avoid dangers
- Apply student loan and tax reduction strategies associated with practice transition

Fri | 9:00 AM - 12:00 PM

Celebration 12-13 at Hyatt Regency Orlando

0 CE Credits

Sessions:

Fri | 12:00 PM - 3:00 PM

Regency R at Hyatt Regency Orlando

Topic: Business Meetings

0 CE Credits

Sessions:

Fri | 1:00 PM - 5:00 PM

105 - 108

0 CE Credits

Sessions:

Description:

These classes are being administered directly by the companies presenting them. Using the emails/links given here, contact the company you are interested in directly for class details and to sign up for their classes: Carestream: www.CarestreamDental.com/AAO2016 ... Room 108A Oasys: www.oasys.us/AAO_user_meeting_reg.php ... Room 107 Dolphin: Lisa.Randazzo@DolphinImaging.com ... Room 106 Cloud9Ortho: htt://www.cloud9ortho.com/2016-aao/ ... Room 105B New Horizons Software: Meeting@NHSoftware.com ... 108B


Fri | 1:00 PM - 4:00 PM

314

2.5 CE Credits

Elizabeth Franklin BA, MA | David A. Corso BS, JD | Robert E. Varner DMD

Sessions:

Speakers:

Elizabeth Franklin BA, MA
David A. Corso BS, JD
Robert E. Varner DMD
Speaker Has Financial Interest

Description:

You are establishing your career as a new orthodontist. The choices you make will determine how exposed you are to having a regulatory complaint or malpractice claim made against you. Your practice venue, your communication skills, your record-keeping practices are just a few of the areas that can lead to claims. Doing due diligence regarding potential employment opportunities and exercising defensive practice techniques will help protect you. This risk management program is designed for the new and nearly new orthodontist to assist you to minimize your malpractice exposure – although all orthodontists will find it applicable. It is sponsored by the AAO Council on Insurance and the AAOIC (RRG). The speakers will include an orthodontist who is experienced at evaluating orthodontic malpractice claims, a malpractice defense attorney who is experienced at handling dental/orthodontic malpractice claims, and an insurance claims manager who has experience investigating and handling orthodontic malpractice claims. There will be a Q&A session; bring any patient problems from your office to discuss. NEW: All AAOIC (RRG) insureds can earn a 10% Professional Liability premium discount by attending this entire session.


Learning Objectives:

- Explain how different practice venues can increase exposure to malpractice claims
- Demonstrate how to create detailed and thorough orthodontic records that will minimize exposure to claims and provide maximum defense if one develops
- Identify what aspects of practice most frequently result in claim activity and how to manage treatment to preclude problems

Fri | 1:00 PM - 4:00 PM

Celebration 12-13 at Hyatt Regency Orlando

0 CE Credits

Sessions:

Fri | 4:00 PM - 6:00 PM

Orlando Ballroom at Hyatt Regency Orlando

Topic: Business Meetings

0 CE Credits

Sessions:

Description:

Hyatt Regency Orlando ... Orlando Ballroom on convention level: Reference Committee 1: in Orlando L Reference Committee 2: in Orlando M Reference Committee 3: in Orlando N


Sat | 7:30 AM - 4:30 PM

102

0 CE Credits

Sessions:

Description:

Camp AAO welcomes children ages 6 months to 17 years. Children participate in age-appropriate activities including arts and crafts projects, active games and much more, in a safe and nurturing environment. Meals are not included. Parents can purchase meals to be provided onsite via the registration form at $15/meal. Parents can also send or bring lunch to their children at the camp. See the AAO website for more information and to register, or go to https://www.accentregister.com/Event/CEvents/6633


Sat | 8:00 AM - 5:30 PM

Hall A - level 2 at Convention Center

0 CE Credits

Sessions:

Description:

BlueApple Health offers the AAO Wellness Screening program, with three screening packages available: a Know Your Risk package for men, a Know Your Risk package for women, and a Create Your Own Package, where you can choose the individual tests you want. To learn more or to register, visit the 2016 Annual Session homepage on the AAO website at www.aaoinfo.org.


Sat | 8:00 AM - 4:30 PM

Level 3 Concourse, Convention Center

0 CE Credits

Sessions:

Sat | 8:30 AM - 10:00 AM

300 at Convention Center

0 CE Credits

Sessions:

Sat | 9:30 AM - 11:30 AM

105

0 CE Credits

Ron Redmond DDS, MS

Sessions:

Speakers:

Ron Redmond DDS, MS

Description:

Where have we been and where are we going? A reference of historical data with the current social and economic forces that will shape the future of our profession.


Sat | 12:00 PM - 1:30 PM

Orlando N at Hyatt Regency Orlando

0 CE Credits

Sessions:

Sat | 1:00 PM - 2:00 PM

108 at Convention Center

0 CE Credits

Sessions:

Sat | 6:30 PM - 10:30 PM

SeaWorld

0 CE Credits

Sessions:

Description:

Tickets include unlimited food & beverage for event hours .... Entire park is exclusive to AAO attendees for event hours.


Sun | 6:30 AM - 8:00 AM

Turkey Lake Park

0 CE Credits

Sessions:

Sun | 6:45 AM - 8:00 AM

106 at Convention Center

0 CE Credits

Sessions:

Description:

Speaker will be David Delk, President "Man in the Mirror". We are trying something new. Instead of hosting an expensive breakfast, our hope is to have more of the orthodontic community come together for a time of fellowship and prayer. Please grab a coffee and breakfast on your way to the convention center. Orthodontists, spouses, staff, vendors and friends in the orthodontic community are encouraged to attend. There is no charge. If you plan to attend, PLEASE EMAIL YOUR NAME AND ATTENDEES to kelleyortho@earthlink.net. This will enable us to set the correct number of tables. If you have any questions about this session, please contact Dr. John Kelley at 817-929-0464 or Dr. Dan Mallory at 940-399-9835.


Sun | 7:30 AM - 4:30 PM

102

0 CE Credits

Sessions:

Description:

Camp AAO welcomes children ages 6 months to 17 years. Children participate in age-appropriate activities including arts and crafts projects, active games and much more, in a safe and nurturing environment. Meals are not included. Parents can purchase meals to be provided onsite via the registration form at $15/meal. Parents can also send or bring lunch to their children at the camp. See the AAO website for more information and to register, or go to https://www.accentregister.com/Event/CEvents/6633


Sun | 7:30 AM - 9:00 AM

105 at Convention Center

0 CE Credits

Sessions:

Description:

Help the AAO Foundation honor Raymond George (NESO/RI) and Terry Pracht (GLAO/OH), the co-recipients of the 2016 Pauline and Eugene Blair Distinguished Service Award, which is the AAOF highest award for meritorious service, and recognize those Directors and other Key Volunteers who are completing their service. This is a ticketed event.


Sun | 8:00 AM - 12:00 PM

109B

0 CE Credits

Sessions:

Sun | 8:00 AM - 11:00 AM

110

2.5 CE Credits

Terry R. Pracht DDS, MS | Elizabeth Franklin BA, MA | David A. Corso BS, JD

Sessions:

Speakers:

Terry R. Pracht DDS, MS
Speaker Has Financial Interest
Elizabeth Franklin BA, MA
David A. Corso BS, JD

Description:

Orthodontists work hard to create beautiful smiles and give their patients healthy teeth. When a patient or parent is dissatisfied and files a malpractice claim or regulatory complaint, it is discouraging and stressful. Attend this program to learn which areas of practice currently cause the most risk and how to make changes that will minimize exposure. This risk management program is sponsored by the AAO Council on Insurance and the AAOIC (RRG). The speakers will be an orthodontist with experience reviewing and evaluating orthodontic malpractice claims, a malpractice defense attorney who handles orthodontic malpractice claims, and an insurance claims representative who specializes in handling orthodontic malpractice claims. AAOIC (RRG) insureds will earn a 10% Professional Liability premium discount by attending the entire two hour event.


Learning Objectives:

- Create good quality and detailed orthodontic records that will enhance patient care and provide maximum defense if a claim is filed
- Assess why obtaining informed consent is critical to your protection from claims. See the multiple tools available to achieve that protection
- Recognize and diffuse problem patient situations early

Sun | 8:00 AM - 4:00 PM

300

0 CE Credits

Sessions:

Sun | 8:00 AM - 5:30 PM

Hall A - level 2 at Convention Center

0 CE Credits

Sessions:

Description:

BlueApple Health offers the AAO Wellness Screening program, with three screening packages available: a Know Your Risk package for men, a Know Your Risk package for women, and a Create Your Own Package, where you can choose the individual tests you want. To learn more or to register, visit the 2016 Annual Session homepage on the AAO website at www.aaoinfo.org.


Sun | 8:00 AM - 4:30 PM

Level 3 Concourse, Convention Center

0 CE Credits

Sessions:

Sun | 9:00 AM - 10:00 AM

108 at Convention Center

0 CE Credits

Sessions:

Description:

The AAO Young Members Town Hall is an open event for orthodontic residents and new and younger AAO members. This is an exciting opportunity to make your voice heard, offering a platform to share thoughts, concerns and feedback with AAO leadership. Come prepared to discuss a variety of topics and issues.


Sun | 9:30 AM - 11:00 AM

Hall A - 2nd level of Convention Center

0 CE Credits

Sessions:

Sun | 12:00 PM - 2:15 PM

Regency Ballroom at Hyatt Regency Orlando

0 CE Credits

Sessions:

Description:

The Excellence in Orthodontics Awards Ceremony will feature an address by Mitt Romney. Awards will be presented to the 2016 recipients of the James E. Brophy AAO Distinguished Service Award from the AAO, the Albert H. Ketcham Memorial Award from the ABO, and the Louise Ada Jarabak Memorial International Teachers and Research Award from the AAO Foundation.


Sun | 1:00 PM - 4:00 PM

109A

0 CE Credits

Douglas Depew DMD, MS

Sessions:

Speakers:

Douglas Depew DMD, MS
Speaker Has Financial Interest

Description:

This Specialized Orthodontic Assistant® preparation course will be taught by well-known orthodontic staff training expert and founder of Trapezio the Academy of Orthodontic Assisting, Dr. Douglas Depew. He will explain what certification is and the benefits it can provide to the individual, the orthodontic practice and patients. Primary emphasis will be on the knowledge base subjects that are the foundation of the certification. These subjects will be introduced to aid course participants in their awareness of important areas of knowledge and study needed for recognition as a Specialized Orthodontic Assistant®. The course concludes with information on how certification can be celebrated and leveraged as a part of the orthodontic assistants’ professional career path and includes a Q&A session.


Learning Objectives:

- Recognize the benefits of SOA certification
- List the steps needed to achieve SOA certification
- Develop the knowledge needed for the content covered in the SOA exam

Sun | 2:30 PM - 4:00 PM

Regency S at Hyatt Regency Orlando

1.5 CE Credits

Eric J. Ploumis DMD, JD

Sessions:

Speakers:

Eric J. Ploumis DMD, JD

Description:

This program is focused to orthodontists newly in practice and to orthodontic residents. Opportunities for a graduating orthodontic resident to enter into a traditional associate position and transition into the senior doctor’s practice are as scarce as a Begg bracket. The current job market is in rapid flux and failing to appreciate the evolving landscape is perilous for both the young associate trying to start a career and the senior doctor looking to transition out of private practice. This presentation will examine the current employment options a young orthodontist can expect and will explore what the senior doctor is competing against in searching for an associate and successor.


Learning Objectives:

- List traditional employment options
- Discuss independent contractor vs. employee status
- Discuss working in a multi-disciplinary office or corporate dental chain

Sun | 4:00 PM - 5:30 PM

Regency T-V at Hyatt Regency Orlando

0 CE Credits

Sessions:

Description:

The Orthodontic Career Fair brings together individuals and organizations with practice opportunities, such as associateships or practices for sale, with individuals who are actively seeking opportunities. This is a chance for seekers to engage face-to-face with employer representatives and discuss available opportunities.


Sun | 4:30 PM - 6:00 PM

Hyatt Regency Orlando - see Onsite Pocket Guide

0 CE Credits

Sessions:

Sun | 6:00 PM - 9:00 PM

King Bowl

0 CE Credits

Sessions:

Sun | 7:00 PM - 9:30 PM

Hilton Orlando - Promenade Lawn

0 CE Credits

Sessions:

Mon | 7:30 AM - 4:30 PM

102

0 CE Credits

Sessions:

Description:

Camp AAO welcomes children ages 6 months to 17 years. Children participate in age-appropriate activities including arts and crafts projects, active games and much more, in a safe and nurturing environment. Meals are not included. Parents can purchase meals to be provided onsite via the registration form at $15/meal. Parents can also send or bring lunch to their children at the camp. See the AAO website for more information and to register, or go to https://www.accentregister.com/Event/CEvents/6633


Mon | 8:00 AM - 3:30 PM

Hall A - level 2 at Convention Center

0 CE Credits

Sessions:

Description:

BlueApple Health offers the AAO Wellness Screening program, with three screening packages available: a Know Your Risk package for men, a Know Your Risk package for women, and a Create Your Own Package, where you can choose the individual tests you want. To learn more or to register, visit the 2016 Annual Session homepage on the AAO website at www.aaoinfo.org.


Mon | 8:00 AM - 4:30 PM

Level 3 Concourse, Convention Center

0 CE Credits

Sessions:

Mon | 12:00 PM - 5:30 PM

Regency R at Hyatt Regency Orlando

Topic: Business Meetings

0 CE Credits

Sessions:

Mon | 7:00 PM - 11:00 PM

Universal Studios

0 CE Credits

Sessions:

Description:

Tickets include unlimited food + 2 beverage tickets for event hours (then cash bar) .... Entire park is exclusive to AAO attendees for event hours.


Tue | 7:30 AM - 4:30 PM

102

0 CE Credits

Sessions:

Description:

Camp AAO welcomes children ages 6 months to 17 years. Children participate in age-appropriate activities including arts and crafts projects, active games and much more, in a safe and nurturing environment. Meals are not included. Parents can purchase meals to be provided onsite via the registration form at $15/meal. Parents can also send or bring lunch to their children at the camp. See the AAO website for more information and to register, or go to https://www.accentregister.com/Event/CEvents/6633


Tue | 8:00 AM - 3:30 PM

Hall A - level 2 at Convention Center

0 CE Credits

Sessions:

Description:

BlueApple Health offers the AAO Wellness Screening program, with three screening packages available: a Know Your Risk package for men, a Know Your Risk package for women, and a Create Your Own Package, where you can choose the individual tests you want. To learn more or to register, visit the 2016 Annual Session homepage on the AAO website at www.aaoinfo.org.


Tue | 8:00 AM - 4:30 PM

Level 3 Concourse, Convention Center

0 CE Credits

Sessions:

(78) Comments

Questions? Call 800-424-2841 or e-mail aaomembers@aaoinfo.org