Gaidge Report Addresses No Shows, Patients Past Their Estimated Completion Dates
A collaboration between Gaidge and the AAO makes selected data from more than 1,250 Gaidge customer practices available for AAO members to use in analyzing practice data and Gaidge benchmarks. The most recent data from Gaidge addresses aggregate statistics on no shows, patients past their estimated completion dates and repair and retention visits for January – September 2018.
The first bar graph below shows no-show appointments which averaged approximately 50 per month over the first three quarters of 2018. The no-show percentage averages 4.8 with only one month trending above the recommended 5 percent benchmark.
The following bar graph shows patients past their estimated completion dates during the first three quarters of 2018, with the average number of patients past their ECDs being 211. The average percentage of patients past their ECDs, 23.6, significantly exceeds the benchmark of 8 percent.
Repair visits for the first three quarters of 2018, shown in the graph below, averaged 7.8 percent which is above the 5 percent benchmark. Retention visits averaged 5.8 percent which is below the 7 percent benchmark.